In planning a trip to India for 6 weeks I worked with Arslan to see what options I had option with…read moremy existing phones. Arslan was professional, courteous and pleasant to work with in addressing my concern.

Do not go to this store! We went to inquire about something we didn't know we already had and the…read moresalesperson charged us $100+ on our bill saying it would only be a couple dollars more per month! He could have told us we already had it! Really??! That's unprofessional and egregious!!! Thank goodness for customer service as they undid what he's done! They said they have no clue what he did. Be careful with this location if you must use it and if changing anything on your plan ask what they did to the charges and what if any changes were made to you monthly bill. Best bet is to use customer service during normal business availability.

I went into this store the other day and am more frustrated with using my phone. I can't seem to…read moreget rid of the keyboard that is above my messages. The dam ass baffoon fu*cked up my phone and took it back to default settings. Erased games that I had high scores on and it really has made mad. I wish I could give them half a star.

I went to the Verizon store in carrollton this morning after I realized that my phone had…read morecompletely died. Samir helped us. The store did not have the phone that I wanted, and instead of trying to sell me a phone that I didn't want, Samir looked up where the phone I wanted was, called them and ask them to hold the phone for me until I got there to pick it up. I really appreciate an honest person when it comes to selling stuff. He was more interested in making me happy than he was in making the sale which I truly appreciated. Thank you so much Samir.

my favorite moment shopping with pink box is when i got my dad to come here and buy me a new album!…read morei was on the phone with him since i am currently away on vacation yet since im far away, the internet was very bad for me, so he asked a ton of questions to the cashiers to make sure the album i got was perfect! the cashier was very sweet and patient with my dad and helped him get the right album. i am forever grateful for those cashiers that helped my dad, they even told him happy fathers day on the way out! very sweet workers and i will always enjoy coming to this store for more shopping

I would rate this experience zero stars if possible. the employee service is inadequate. Their…read moreunfamiliarity with K-pop is obvious. The store's disorganization and mess takes away from the shopping experience. also, regrettably the employees has nooooo customer service skills. As a long-time customer, I'm going to seek a new K-pop store. I'm so disappointed hopefully I can come back and have a better experience.

Fix my kid phone, fast reliable, friendly, recommended, they also speak Vietnamese with help a lot…read morewith many ppl

Excellent experience. My iPhone screen was repaired fast, the quality is great, and everything…read moreworks perfectly. Fair pricing and very professional service.

Did a walk in near lunch time and promptly got taken care of with politeness and humor. Couldn't be…read moremore satisfied with the service.

Sad story. This was my second experience with them. First time they replaced the broken screen on…read moremy Motorola. It was not cheap but acceptable. And the service was very good. Then I brought them more difficult task Xiaomi phone with fingerprint sensor. They told me that there are 2 options - cheaper, but without the sensor, and more expensive, but it would work as original. I have picked up the later. When the phone was ready, I found out that the sensor was not working. And there it started. Instead of admitting the mistake, they started blaming me. The lady (later she appeared to be the owner's wife) came out to the front and told that the sensor needs to be initiated after screen replacement. I asked to help me with that, but then she told that there was a water damage exactly where the sensor sat. But the phone clearly showed that the sensor was not working. I did not shout, I only asked one question - why did you lie to me and why are you lying now. The exited lady when back, saying that she would put my old screen back. Then the owner appeared and insulted me with the statement that I am not welcome there any more; that I brought troubles to their establishment. After all instead of suggesting me to adjust the price of suggest me any other kind of satisfaction, they told me to pay in full or they would put my old screen back. I had to pay but this was the biggest frustration of the year for me. I always try to support local business and this was very my disappointing. To realize there attitude, you just need to read their responses to negative reviews. These ppl know nothing about responsibility, respect and customer service.

In the past month I purchased 2 large screen tv. "Sam" was my sales person. She was fantastic both…read moretimes I was there. She was friendly, extremely knowledgeable, and guided me to the best choice. Thank you Sam. You deserve a black shirt with your insight into the products.

I have been a BestBuy customer over the years and last November, I got the online support. Today ,…read moreI had the misfortune of an unethical person pretending to be Geek Squad tell me I had big problems and I needed them to remove my IP address from public view.we were on the phone almost 6 hours today.After being told I had an infected pc, I needed to pay them to fix it. We did find out we were transferred to someone who is apparently working with an outsider to scam and declare a major problem and wants to charge $400 to $600 to fix. I need to speak with corporate because this is destroying their business.

Found this place via a quick google search in hopes that they'd be able to repair my husband's…read morewater damaged iphone. Although they weren't able to recover it, service was nice and I wasn't charged for them to take a look to see what they could do, like other places have charged me for in the past. I felt that I could trust them and they genuinely wanted to help recover the phone. I'll be back next time I have any phone issues!

Fixed my daughter's recent phone issues (camera, volume button and power button). It's now in…read moreperfect condition. Great workers and owner. A++++++ Thank you again Fix Fonez. Would highly recommend.

This is the easiest review to write. I had an amazing experience, I had just booked an appointment…read morewith UBreakIFix, for the following day with a quote of $250 but called Adnan (20 minutes before they closed) for a quote, not only was it only $100, he said he'd stay open to fix mine. I got there at 5:50 and the whole interaction maybe took 20 minutes. Super quick, super friendly, Budget Friendly, and I will be returning to get the back of my iPhone fixed as well. Highly recommend!

Love this place! I was in dire straights after going to the AT&T store 3 times in a 2 hours period…read morewithout getting my issue resolved. The owner is very honest, patient and talented. I have not been to a cell phone repair shop before but felt comfortable right away. While in there several repeat customers came in to get their phone repaired! When he says, "15 mins." it is REALLY 15 minutes. My iPhone 8 had died & I had been without a phone for over 24 hours and was beyond panicked! I walked out of there within 35 minutes with a new phone, all data moved over and an accessory for just over $300! I highly recommend!!

I am new to the Dallas area and my phone had stopped charging and was bugging out one morning. I…read moreneeded to get it fixed ASAP because it is my lifeline being in a new area and I have no idea where I am going. I had to stop and get directions to this place and I finally found it. Doors said they open at 10 AM and their website says the same thing. It was 9:30 when I got there so I decided to wait. I waited til 11:15 before I decided to try to get home! Again, I am completely lost in this new area, and I had to drive around for an hour before I finally realized where I was and made it home. If they would have been open at their normal time this wouldn't have been an issue! Very disappointed this all happened and wasted almost 2 hours of my time not to get help.

Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.