Went to get my iPhone 8 refurbished. I was given back an iPhone that can't connect to hotspot. Dirt…read morein the camera. Very poor battery life. Hardly sensitive screen, when charger is plugged in it sits crooked. I'm not pleased with what I got. On top of that I didn't get the device I gave them back. So idk what they put in this phone. When dealing with phone repair guys I usually tell them that I want my used parts back. I didn't do it here. It was my second time refurbishing this phone and I got a better product back when I went to Ez fix center on north belt line road. Hope this helps somebody. Honestly I should've known better.

Pure scammers. Did not say that they were replacing a piece of my iPhone with an aftermarket piece…read moretherefore it broke very easily. They said I signed to terms and conditions which states that they can use aftermarket product. I have asked for video footage of me signing this (because I never signed or agreed to anything) and they still have not sent me the video. I have called them a few times now with no response.

TERRIBLE customer service. Wasn't even greeted when I walked in. I was completely ignored the…read moreentire 30 minutes I was in the store waiting to speak to someone about transferring from T-Mobile. I left. Absolutely terrible.

I read the other reviews stating how unfriendly the staff were at this specific store and was…read morehesitant to go. But since the location is so close to home I decided to stop here first. And I'll say I was pleasantly surprised as my expectations were based on the two 1-star reviews. And employee came out and literally opened the door for me. And as soon as I walked in another employee in the back called me over so she could help me out. I was in and out in less than twenty minutes, I could not really ask much more from a Verizon store.

Went in yesterday to get new internet service for our house and oh man I can't say enough good…read morethings about the customer service. Veronica and another young lady (sorry can't remember her name) were amazing. They helped me so much and were very quick and so knowledgeable. Will go back there,even though I live in Decatur because it was such a great experience.

I have never had a bad experience with this location. I came in to find out what I could get if I…read moretraded my phone in with a broken screen and the gentleman there recommended that I have the phone repaired elsewhere so that I could get the full value of my phone. John was absolutely amazing and I really appreciated that little tidbit so I took his advice got my phone fixed and returned only defined that he had left for the day. I made sure that I returned on a day he was working so he could get my business. He was absolutely loved me and helped me set up my new phone got me the best deal for my trade-in and also recommend it a great phone case that has been a huge value to me as I often drop my phone.

Great customer service! Fast, professional, and effective support from Ethan Catlin. Clear…read morecommunication and the issue was resolved quickly. Thank you!

I've been both a customer of On Site as well as recommended them to other businesses. I appreciate…read morehow responsive they've been any time we needed them. I also like the fact that they stay on tope of current technology--like Ai--so i can always bounce questions off the team rather than having to research on my own. If you're going to partner with an MSP, you'll want to take a look at these guys.

Not recommended.. cheap fake parts.. bad business.. will not bring my phones here again.read more

From the owner: At Nexus Tech Solutions, we’re a proud locally owned and operated business based in Denton, TX,…read morewith over 10 years of expertise in tech repair, device buybacks, and resales. We specialize in iPhones, Samsung devices, laptops, game consoles, and smartwatches, offering reliable solutions to cover all your tech needs. As a trusted Verizon partner, we provide dependable phone services to keep you connected. We’re also committed to delivering value, with financing options and comprehensive device insurance coverage available, plus a promise to beat or match competitor prices. Customer satisfaction is our top priority, and we’re here to help you discover the best in tech solutions. Get in touch today to explore our end-of-summer promotions!

dropped my iPhone 14 off for new back glass turned the…read morerepair in 2 hrs. worked like new once returned I've used them several times times never disappoints highly recommend

I've always had a great experience at Yakety Yak. Dan is very helpful and made sure my phone was in…read moreworking order after I bought a phone from Amazon with unexpected screen damage. I will continue to go to Yakety Yak for phone repair needs. Thank you, Dan!

My iPhone 15 Pro Max worked perfectly but did had a small crack in the screen at the top of the…read morephone. I decided to have Kwik replace the screen with an LED one for a cost of $204.59. That evening the phone begin to freeze up. It still functioned, I received calls and texts but the screen was frozen. The next day I returned to Kwik and they said that they again replaced the LED screen with another one. The problem did not go away. I would need to re-boot the phone at least 1-2 times per hour to use. Apple said that basically, Kwik ruined the phone. I had no choice to buy a new iPhone for $1100.00. Do not use this service for any repair on a phone unless you want one that is totally useless. I feel they totally ripped off a customer not only by charging $200+ for bogus repairs and then ruining a perfectly good, operable phone.

Do NOT go here! If I could give 0 stars I would. This place…read morerefused to tell me how much the phone screen and labor cost separately. Owner and guy who fixed phone was very disrespectful!