I have had multiple interactions with iRepair now so I can go provide a comprehensive review of my…read moreexperience with their sales & service. They are a true gem, I brought in my iPhone 7 which had stopped working. I had it repaired previously by a store in Irving & in Miami. I let them know the urgency of my situation & despite it being a few hours from closing time on a Friday they found time to diagnose the issue & even repair it same day which meant a lot. The cost was more than reasonable & they even pointed out some bad repair choices by the previous stores I had this repaired by. The experience was great, they were courteous & very knowledgeable. My second experience was a week or so later after doing the minimum repairs to my phone to get it functional I brought it back for a thorough refurbish of the internal parts & again I received the same level of service & the cost was also reasonable. I have been using my iPhone 7 for many years & found no reason to upgrade Bc it still works great & they just put another 5 years of life into my phone & saved me a ton. This is a gem of a repair store in our area & they have been consistent so if you get in a bind & need repairs give them a shot.

Went to get my iPhone 8 refurbished. I was given back an iPhone that can't connect to hotspot. Dirt…read morein the camera. Very poor battery life. Hardly sensitive screen, when charger is plugged in it sits crooked. I'm not pleased with what I got. On top of that I didn't get the device I gave them back. So idk what they put in this phone. When dealing with phone repair guys I usually tell them that I want my used parts back. I didn't do it here. It was my second time refurbishing this phone and I got a better product back when I went to Ez fix center on north belt line road. Hope this helps somebody. Honestly I should've known better.

Might of given 2 stars but this left me pretty upset. Dont get me wrong, the folks in there seems…read morenice. However, they failed on a lot of aspects of the sale. failed to give me any type of receipt for what I did that day, failed to tell me stuff like what series watch i bought, just told me that theres a sale for buy one, get one free... failed to tell me what my next monthly payment was going to be, found out it's going to be like $548 which makes absolutely no sense, failed to tell me about this stupid WiFi modem which if you haven't found out already, is trash. They also failed to tell me that I HAVE TO ACTIVATE IT before I can cancel the "trial". Just already felt like there was a drop of the ball there that now has me wasting my time driving up there again for no reason. Also, do better with the recap man. Not everyone has $548 to throw around a month.

We went into the store, trying to upgrade a phone and Gregory went above and beyond staying an hour…read morepast close helping us. Definitely recommend, ask for Gregory He is super helpful and kind Gregory the goat!

Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.

dropped my iPhone 14 off for new back glass turned the…read morerepair in 2 hrs. worked like new once returned I've used them several times times never disappoints highly recommend

I've always had a great experience at Yakety Yak. Dan is very helpful and made sure my phone was in…read moreworking order after I bought a phone from Amazon with unexpected screen damage. I will continue to go to Yakety Yak for phone repair needs. Thank you, Dan!

I read the other reviews stating how unfriendly the staff were at this specific store and was…read morehesitant to go. But since the location is so close to home I decided to stop here first. And I'll say I was pleasantly surprised as my expectations were based on the two 1-star reviews. And employee came out and literally opened the door for me. And as soon as I walked in another employee in the back called me over so she could help me out. I was in and out in less than twenty minutes, I could not really ask much more from a Verizon store.

UPDATED REVIEW 10/1…read more I am extremely disappointed with my experience at Verizon (Cellular Sales). My problem began when I purchased a Samsung Galaxy Z Fold Ultra from Massey. I was told I would receive an $1100 promotional trade-in credit after turning in my previous phone. I paid the taxes, provided my shipping information, was told everything was taken care of, and left without receiving a receipt or other documentation. When MyVerizon appeared to show my new phone shipping to the wrong address, I contacted manager Tyler Bartlett. Instead of investigating the transaction at the store, I was directed to Verizon corporate support, where I spent approximately four hours trying to fix the issue. I eventually returned to the store. Tyler initially told me there was nothing he could do and that I would have to wait. When I asked to speak with Massey, I was told she would not speak with me. After approximately another hour, Tyler finally determined that the phone was actually being shipped to the correct address. Tyler later called me, acknowledged that the situation had been mishandled, and told me someone would follow up and that I would receive a credit for the time and inconvenience. Neither happened. Then I discovered the bigger issue: instead of the $1100 promotional credit I was promised, my account reflected only about $95. After Tyler reviewed my account, he messaged me, "Yes the promotion correction was never submitted." Despite continued attempts to resolve the problem, I received no meaningful follow-up from the store. After reminding Tyler about the unresolved promotion and previous promises, his response was: "Thanks for the feedback please don't contact me any longer." After further escalation, Cellular Sales was eventually able to get $900 credited to my account, leaving a $200 difference from the $1100 promotion under which I was sold the phone. Cellular Sales then offered me the remaining $200 only if I signed a General Release containing broad confidentiality, non-disparagement, release-of-claims, and covenant-not-to-sue provisions. After everything I had already gone through, I was not willing to give up those rights and agree to stay quiet for $200. Customers deserve to know how situations like this are handled. I will continue pursuing this matter through the FCC and the Texas Attorney General's Consumer Protection Division until the issue is fully resolved. DO NOT SHOP THIS STORE!*

The best service in town for such a reasonable price. I broke the glass over the camera of my…read moreiPhone and they fixed it for half the price of other quotes I had received. I would absolutely recommend this place and will be back if I need a repair.

Professional and expedient repair service! I would highly recommend SK to anyone. Repaired my M4…read moreMacBook Air flawlessly, and didn't break the wallet!

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

Submitted a request for a phone repair via Yelp 5 days ago. They never replied in any way. Got the…read morephone fixed elsewhere quickly and professionally. Thank so much, Mr Phone Doctor??

I came in a few months ago to get my MacBook screen replaced and they did it $300 cheaper than what…read morethe Apple Store quoted me. Got my MacBook back in about 3 days and it works/looks great! Front desk was nice and results where great

I was referred to this company by Yakety Yak who said they have more technical technicians to…read moreaddress my iPad problem. Dropped it off late evening picked up the next day. Great services!

I had an iPad with an issue and the guys at All Cellular were great. It was late in the evening…read moreand they made sure I was taken care of and fixed the problem really quickly for a fair price that night. I appreciate all their help...

My wife's computer randomly decided not to recognize Wi-Fi and she was unable to get on the…read moreinternet. We dropped her computer off an hour before closing and they managed to fix it the next day. They said it was a simple fix and charged less than initially quoted. Muhammad helped us and was a pleasure to work with. We will definitely return for future computer repairs.