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    Verizon

    3.4 (5 reviews)
    Closed 10:00 am - 8:00 pm
    Updated a few days ago

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    5 years ago

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    5 years ago

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    4 years ago

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    5 years ago

    Prompt service, friendly staff, and easily resolved our issues. One of the better stores I have been too.

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    5 years ago

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    Ask the Community - Verizon

    Apple University Park Village

    Apple University Park Village

    2.7
    (252 reviews)
    $$$

    Always great customer service from the team! The new store is clean, intuitive colorful, and brightread more

    First off, Apple's Technical Support associates online, on the phone or in person, are INCREDIBLE!…read moreThey are so caring and immediately take ownership of the technical issue I'd had each time I've contacted them. I was having a charging issue with my AirPods Pro 2. I work with Apple Technical Support for around an hour, and they were not able to get to the root of the issue. Their suggestion was to head over to the "Genius Bar" at one of our local Apple stores. Upon arriving I checked up since I'd made a prior appointment. I love the vibe the Apple stores have. I'm glad I'd made an appointment since the store was packed. There was a lot of students there since it's the start of school. After a 10-15-minute wait as the Genius Bar, Blake greeted me with a smile and asked me what's going on. He logged on to my service record and followed what had already occurred the prior day with the support I'd received. I asked his how long he's worked for Apple. He told me 10 years on the Genius Bar and 20 years providing Apple support. Yep, I was chatting with a genius at the Genius Bar. He clarified what was happening and which air Pod was acting up. He ran several intensive tests and at the Genuis Bar and back in the back of the store. For some reason there was a "disconnect" between one of the pods and the case causing the charging issue. He needed to send them in for repair and they'd be back in my hands in 4-5 days. Thank goodness for AppleCare. What an incredible experience with Blake and the Apple store personnel. Superior service and support are what one expects with Apple products and that's what I received.

    Verizon - mobilephones - Updated July 2026

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