Job was done very quickly and efficiently. We would use them again. Very easy to get to.read more

Called into VLG and asked if they could fix the back of my broken iPhone 14. Once they confirmed…read morethat they had the part for my phone in stock I went in same day and had it fixed in no time. I'm very appreciative of the help and would highly recommend VLG to anyone who's looking for a quality fix. Thank you!

Our sales associate Joshua was amazing. We have visited the store for 3 different occasions and he…read morehas been extremely helpful each time.

My husband and I were wanting to upgrade our phones and plan. We walked in at 6:10 on 8/10. The…read morestore attendant was helping a women and her son. We were welcomed in the store and asked to wait. Which we did since we were next. Several customers came and went choosing not to wait. 15 mins... now going on 25. The store attendant decided to help another customer who came in after us. The attendant gave his standard "I'm sorry". To which I said as I walked out the door.. "you made your Decision... and so am I by leaving". giving this place 1 star only because it was clean

Went in because my phone is messed up and my billing is completely wrong. There were 2 employees…read morethere and not busy. After 5 min no one spoke to me or even looked at me. Another lady was there trying to get her phone fixed and all the guy kept telling her is we can do nothing you need a new phone. I switched from Verizon for better customer service and I am not seeing that it is any better it may be worse. I would give no stars but it's not an option.

This store has been nothing but problems for me . I switched from AT&T to Verizon because of a…read morepromotion, but the experience has been challenging from the very beginning. The representatives repeatedly gave incorrect information and failed to follow up as promised. I eventually had to file a complaint with the FCC just to get someone to contact me regarding the credits I was owed. After all of this finally was able to get it resolved after three months. Very disappointing experience.

The best service in town for such a reasonable price. I broke the glass over the camera of my…read moreiPhone and they fixed it for half the price of other quotes I had received. I would absolutely recommend this place and will be back if I need a repair.

Professional and expedient repair service! I would highly recommend SK to anyone. Repaired my M4…read moreMacBook Air flawlessly, and didn't break the wallet!

dropped my iPhone 14 off for new back glass turned the…read morerepair in 2 hrs. worked like new once returned I've used them several times times never disappoints highly recommend

I've always had a great experience at Yakety Yak. Dan is very helpful and made sure my phone was in…read moreworking order after I bought a phone from Amazon with unexpected screen damage. I will continue to go to Yakety Yak for phone repair needs. Thank you, Dan!

Given the previous reviews I wasn't sure if this was the place to take my cracked IPhone 6. I…read moredropped my iPhone 6 on the concrete and the screen shattered. I had so many pictures on the phone I thought we a total loss. Baby pictures, promotional pictures etc. that I didn't back up on my cloud. I took it last week on a Monday and hoped I wouldn't get the dreadful call that there wasn't anything they could do as the guy behind the counter didn't seem to convinced that it could be replaced since it appeared internal stuff could be damaged. Thursday I get a call and I am currently typing on my REPLACED screen!!! I don't know how they did it but it's fixed! I'm glad I gave them a chance and the price was about $100 under what Apple wanted not to mention the waiting period. Not sure why this place has such a low rating. I'm going to try the computer tech side next as my wife has some issues with her laptop. Will update UPDATE! So I took my wife's laptop and they were able to trouble shoot the issue which turned out to be just a bad power supply! Talk about a relief as our desktop contracted what appeared to be a virus. I took the desktop in and hoped they could salvage the desktop even though I know depending on the type of virus, it could ruin the entire thing. I got a call from the manager the next day after drop off and he told me they were able to get rid of the virus thank god! He also suggested some upgrades as I got the machine at micro center and didn't really know what I got. Instead of upwelling me they added some different things that were supposed to help me download and upload things quicker. My wife try's it out and now can upload her college assignments a lot faster and it no longer freezes when opening up power points. This service was priced pretty well considering other places in the area and also considering the quote I received from the " geek squad". Keep it local and choose these guys!

Brought my laptop in because I stripped a screw and they were the only place that actually fixed…read morethe issue and put new screws at no charge. Very professional and extremely nice and knowledgeable.

Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.