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Cricket Wireless Authorized Retailer

4.2 (5 reviews)
Closed • 10:00 am - 8:00 pm

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2 years ago

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7 years ago

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7 years ago

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4 years ago

Wanted to say thank you to Garrett for all his fantastic customer service and device knowledge.

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7 years ago

Andrew was very helpful and the process was pretty easy! Way better than T-Mobile! Thank you so much!

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AT&T Store

AT&T Store

(36 reviews)

$$$

I switched from Verizon to AT&T to get better customer service. So far, I am not seeing that I went…read morein to get my phone fixed and get some billing questions answered because my bill is way higher than they quoted me when I started. There were two people working. I was there for five minutes. Nobody even acknowledged that I walked in the door. There was another lady there very frustrated because she was trying to get the man to look at her phone because it was messing up and he just kept telling her that there was nothing he could do. She just needed to buy another phone. Didn't even try to help her. They were not busy. I do not understand why I was ignored. I would rate this store at zero stars but one star is the only option I have.

My step son had his phone stolen and he desperately needed his phone for work the next day. So we…read morewent into the AT&T store in Watauga and had an amazing experience. We were assisted by Salvador Gomez and he could not have been more patient or helpful. My stepson did not have his ID as it too was stolen so he could not show that he was an authorized user on the account and I was not an authorized user on the account so Salvador helped us figure out how to get that set up and helped us figure out the best deal since we were still paying on the cell phone that had been stolen. It was just all the way around an incredible experience. I give Salvador two thumbs up. He is an excellent asset to the store.

Geek Hero

Geek Hero

(37 reviews)

What a great little computer shop! Geek Hero fixed my laptop a couple months ago. All was well til…read moreMicrosoft automatically inserted a password to log into the system. I brought it in for help and Geek Hero fixed it for free!! Refused to take money even though it's normally $60 to retrieve lost passwords. I couldn't be more pleased. Great customer service and very kind to Neanderthals like me.

This place took my boyfriend's phone in August to get fixed. When we returned to get the phone, the…read morecamera didn't work AT ALL. The phone was flashing pink and green lines everytime he turned it on, doing split screen motions when he tried to switch apps, and would randomly shut off on him. We came back because who wants to pay almost $300 for a phone that doesn't work properly. He said give him a week with the phone because "it was the most complex phone he ever had to TRY and fix" and gave my boyfriend a replacement phone. The replacement phone also had screen issues and eventually went black screened and when given back his original phone the camera was fixed but the screen had multiple lines all over the screen and the back was broken. Since septem we have brung this phone up here 4 or 5 times to get the correct service and sol and have been met with complete bullshit each time. Now they are refusing to do anything about the screen period and won't refund his money so he can take it somewhere they know what they're doing.

Boost Mobile - Watauga

Boost Mobile - Watauga

(3 reviews)

My Boost phone number stopped working so I went to this store due to it advertizes they do repairs…read more Thw guy new absolutely nothing. He verified the number was messed up and told me I would have to change the number to a new one, He set up the new number then told me I owed him $50.00. I told him I had just had the payment (which is $35.00, not $50.00) debited from my bank account so it was already paid. He hee hawed around, told me the plan I have is now $50.00 so I paid it since he said it would be credited to my acct. In short it was a scam. He set up a whole new acct under the new number & did not close the one that did not work, For 3 months now Boost has debited $35.00 and another $50.00 for a total of $85.00 for what is really one account of $35,00. He just pocketed the $50.00 to rip me off. Boost customer Service is no help, According to them I only have one (the one that doesnt work. I have changed my bank account numbers & switched to AT&T. I hope that thief & his wife enjoyed a nice dinner on my hard earned pentiion. He did it on purpose & Boost takes no responsibilty for their reps.

Horrible Service, the whole place smells like 10 guys had been smoking weed inside all day. The guy…read morekept saying he was a businessman, but knew nothing about the business. And I we were leaving, he couldn't help but run out to his car and take another hit off his blunt. We drove 3 miles out of our way to go to another Boost Mobile store in Haltom City, because this was the Worst Commercial business I have ever been to!!!! If I could give a negative rating I absolutely would!

Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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