Went in to add a plan to my husband's new apple watch, salesperson asked for our cell number as per…read moreusual. He then says, "oh, you need a business plan" I can save you money" my bill went from $152.00 to $435.00 the next month, and $258.00 the next bill. I called Verizon customer service, and they are launching an investigation. Beware of commission driven cell phone stores.

I'm thinking maybe there was a management change because they only want your money not to help …read more Just go to the corporate store up the street instead .

Do not switch to them. We have been without internet for 11 days and no one is giving a crap about…read moregetting it restored in a timely manner I just keep getting the run around and do not get a straight answer from anyone I contact

Internet down 2/8/2025 for over 10 hours then internet down again 2/15/2025 for over 12 hours…read more Support conflicted whether issue is at my house or neighborhood wide. Then eventually settled on neighborhood wide. No txt updates even after entering cell number multiple times throughout service disruption. Not acceptable for downtime to take over 12 hours to correct. Modular components are field replaceable very quickly these days. Appears no backup parts available and support has to fly replacement components in after a failure. This length downtime demonstrates clear lack of concern for customer and conversely a definite focus on corporate earnings. Enjoy the money. I'm going back to Spectrum.

If you could give a zero stars review it would be more accurate than one star. Please if your…read morefamily has medical realted or other critical reasons why establishing internet service is essential make sure that you have a back up solution while you wait for install or choose another provider. Reliability to meet commitments is not something Frontier understands. We were trying to establish new service in an area of town where new lines needed to be installed by their 3rd party contractor. After placing the order several weeks ago and calling twice the pervious week to make sure that work would be completed....the day on stall nothing...no update no information about when service will be connected. When I contacted Frontier on the install day to get a more exact time for the installation I was told the work had not yet been even assigned to a tech because the external work was not completed. No call to update me that the service install would fall off schedule and that we didn't need to have someone take leave from work to be available. Customer Service can't provide the name of the 3rd party or a number to seek an update. The worst part of the customer service experience is the utter lack of accountability and consideration for their customer's time. When I asked to speak to a supervisor I was told it is impossible to be I could connected to a supervisor. They would need to call me back in 24-28 hours. When I asked who their agent's supervisor was they didn't know. The customer service agent has no way to transfer the call to a supervisor in the call center? Really? I'm sharing my experience not just to warn potential customers in my area but also with the hope that this review makes its way to CEO Nick Jeffery or Charlon McIntosh, Chief Customer Operations Officer. The answer is simple, meet your commitments or have the decency to not blame the failure on your 3rd party sub. Communicate you will not delivery as promised, say your sorry and reset expectations so your customer can make other arrangements.

Frontier Internet used to a good company. I signed up for the $29.99 offer which included a free…read morerouter. They never sent the router. I didn't care because I already had a great router. However, when we had an internet outage, tech support said they couldn't help me because we didn't have their router. Which is ridiculous. I spent 45 minutes on chat support trying to get the free router. They finally agreed to send it, but they are now charging us an extra $7 a month. Chat support said there would be no charges. They lied. This company uses chat support that doesn't speak English and they try to add on extra charges like con artists. It's been a week now since I've tried to get my free modem. They took the charge off but then demanded I return the modem. I have wasted at least 6 hours trying to get this resolved. Today I thought everything was resolved after spending an another hour on chat with them. Guess what, they just sent me another bill for the modem. Do not use Frontier Internet. You will waste hours on chat with people in some foreign company who don't understand English. They will say something is fixed and then try to bill you for something that is supposed to be free.

We are a mid-sized construction company. We contacted Telesys IT Services when we needed help with…read moreour IT systems. Our experience with the Telesys team has been outstanding. They came into our office, quickly determined what needed to be done, and then got busy bringing our IT systems up-to-speed. They made what seemed overwhelming to us at the time become stress free and seamless. Now that our IT systems are in place, the Telesys team continues to be responsive to our ongoing needs. They address any questions or concerns we have in a clear, informative way. They respond to our requests efficiently and effectively. And, they are always willing to go the extra mile to make sure everything is operating smoothly. The Telesys team is not only expert at what they do, but they do it all with a smile. Their commitment to customer service is obvious in the quality of service they provide, their friendliness, and their forthrightness in earning their clients' trust.

We recently completely upgraded our phone system using Telesys. Their suggestions and quick…read morereplacement of our old system made for a painless transition. We are very happy with the job. No down time. Bob Lay

This guy and his crew did the most excellent work I've ever experienced. They went over and beyond…read moreanything you could expect, They will help you every step of the way.

Fantastic service, Raul did the best and cleanest installation of 6 Unifi Protect G6 cameras as…read morewell as organizing our Networking closet. We went with him because he had a detailed plan and communicated exactly how he would run the wires so we knew what to expect. The end result speaks for itself. Would not hesitate to hire him for future projects!

Have been a partner for 8 years and they have always been a great sales and service team. Highly…read morerecommend.

From the owner: NTi has provided award winning business phone system solutions and structured cabling to over…read more10,000 Dallas Fort Worth area businesses in the last 35 years. An unprecedented winner of the Consumer's Choice "Best in DFW" Award for 10 years in a row