I am here somewhat regularly to use the self serve copy machines. They recently got new machines…read morewhich require a learning curve. I had an issue and the young guy that helped me was friendly and we managed to figure it out.

This is a complaint for not receiving the service I paid for. Standard Overnight Saturday delivery…read more I dropped off the package Noon on Friday paid $57 for Saturday by 5p delivery. Package wasn't received until the following Monday evening. I went in and the manager said I had to go through Customer Service online/phone and this turned out to be a nightmare - I tried on multiple days for over a week after the package was delivered to get a refund/discount. I finally reached a manager who told me I had to wait until the their accounting showed payment was received. I waited longer and now get a new message after I tried to apply for a billing adjustment. That the package was delivered over 15 days ago and not eligible for a refund. I am just exhausted by this process. I will just use the post office or UPS or LoneStar overnight from here on out. Please educate yourself about their refund process and know it is truly difficult to get your money back.

Brought in 3 court affidavits over 100 pages worth to make 4 copies of, upon getting home and…read moremailing one of the copies of each affidavits to the courts, I noticed several pages of each affidavit were missing. I called and asked for a refund considering how important these documents were, the lady offered half of full refund. I told her if they could give me a full refund it would be greatly appreciated, upon speaking to the owner he told her no refunds and can come buy more copies if I want. Terrible ownership. Will never be back. Don't come here if you have anything important to copy.

I needed a large document printed and spiral bound. I called and got a quote for the project over…read morethe phone, then sent the document via email. It was ready to be picked up just an or two later! Approx 250 pages double sided, black and white, spiral bound with a plastic front and back cover was just over $34. Not bad! I do have to note that the store smelled terrible. Not sure what was going on there, but the whole place smelled like a bathroom... if you know what I mean. I'll assume it was a temporary issue and won't hold it against them.

I may be the only one doing this, but this has been the best UPS Store experience I've had around…read morethe area! I wasn't greeted coming greeted coming in & felt treated with honor! They initiated the conversation by asking me what I needed help with & were quick & easy as they helped me with my amazon return. What keeps it from 5 stars is it seemed a little outdated & bland. Great value for UPS!

Consistently rude and unprofessional customer service here, especially with Alex…read more Unfortunately, this is the closest location for me.

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

Absolutely the very BEST UPS store in the area! They have packaged glassware and sent it to MA…read morewithout a single thing getting broken or damaged! Always friendly, extremely helpful and, above all, Most professional! Maybe, I shouldn't rave about them because they will get too busy...

$16.29 to fax and scan 3 pages is asinine. UPS on hall Johnson (3 miles up the 121n) is much more…read moreaffordable. They have a flat rate fee for scanning and will not nickel and dime you. I can't believe I spent nearly $20 to notarize and scan 3 pieces of black and white paper... This store has always overcharged and I've avoided them for 10 years for that reason. They are closer to my house, but I'd rather drive out of my way to not be robbed. Insane.

I have used this business a number of times for small jobs and have received great service. I…read moreheartily recommend this local business.

Trustworthy, reliable, efficient. I love this place. They package, mail. I drop off my mail order…read morereturns quickly and they always reach their destination.

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.

Postal Annex is superior than going to USPS! Customer friendly service, they give you the best…read moreprice across all carriers, they offer mailboxes so you can get your packages delivered to the store. Highly recommend you stop by!

This little postal service center is in the strip of small shops next to Kroger, a very busy…read moreshopping center in the middle of Bedford. Luckily when I came in it was pretty quiet, it's certainly a small space. I really like it because they sell an interesting assortment of little handmade products perfect for gifting. Cute soaps, crystals, artwork, cards, jewelry, knickknacks, etc. It's fun to take a moment to browse. And of course outside of their collection of treasures they're a standard postal center ready to deliver your packages, send faxes, box up items or find the perfect envelope.