Came in to upgrade my phone. Jackie was very helpful and very patient, giving great customer…read moreservice. Not pushy at all. I was very pleased and I will recommend others. Thank you, Jackie!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Saginaw store today.

if you are thinking of buying a used phone planing on repairing your iPhone or iPad here don't make…read morethis mistake. i brought my iPad and they said it's gonna be fixed in a day but couldn't get my iPad ready in three days when i came back the third day they said its gonna take 3 more days. Stay away from this place

Daniel was amazing at providing customer care! Extremely clean, sanitized his hands, countertops, &…read moreanything else he touched between customers. Daniel acknowledged us as soon as we got in the line. He helped several people in front of us. Handled all products with care, explained different options for family lines & phone purchases w/ phone cases, add-ons, & AirPods. Set up phone lines and made calls- made sure everything worked as promised before anyone left the store. With the next customer, he took care of a billing issue & payment efficiently. The customer was extremely thankful & pleased. When we approached the counter we explained that our phone broke (front, back, & issue with the motherboard- no other shop could fix the issue!). He took the time to help us understand different options for attempting to repair our iPhone X, gave us purchasing options & comparisons if the phone could not be repaired. Extremely knowledgeable, patient & helpful! I definitely prefer D2 Wireless over any big corporations and highly recommend this specific store to all my friends & family. This is the place you should go if you want all of your phone needs/ concerns taken care of, hands down!!!

I told him repeatedly what was wrong with the phone and he told me otherwise I took it to apple and…read morethey told I was right about my phone he acts like he can't listen or comprehend.

Sam cellphone fixed my iPhone 13 screen super fast and gave me a good, fair price. Great service!read more

This place does not honor their so called "lifetime warranty". Sold a replacement screen for cell…read morephone that cost over $300.00. After installation, by them, the fingerprint mode would not work. They sent us to another repair place and they couldn't fix the problem. CPR apparently did not install the correct screen and when advised of this issue, they refused to do anything about it and wanted another $50. to install the correct screen. DO NOT USE THIS COMPANY. THEY ARE A RIP OFF AND WILL STEAL YOUR MONEY.

My phone just wasn't working. I took it there. A simple fix and I was out in five minutes. They…read morewere great! I recommend them highly.

My son had been having problems with his phone for months. After quite a few back and forth calls…read morewith our service provider, we brought the phone in into CPR. I'm SO glad we did ! The two guys working were friendly, knowledgeable and had his phone working in less than an hour. Thanks guys!

Would 10/10 NOT RECOMMEND…read more Had them fix a phone to only crap out 4 days later. Was told I had a 30 day warranty and when I brought the phone back I was told I would have to pay for it. Stay away at all costs.

Verizon. Do better. Poor associate. She's been there a month, poorly trained and has no clue about…read morewhat she's doing. Whoever is scheduling her to work alone should be fired. She had no idea on what she could do, what the police on upgrades were. I told her more about her job than she knew.

Alexander was amazing! Service was great and he addressed all of our needs. Highly recommendread more

Super nice store if you are in the mood to buy cell phones, buy services and have Spectrum Internet…read morein your area. I have been here twice and the employees are friendly and helpful. When you walk in you need to sign in to what your turn in case they get busy. In this case I walked in at a little after 10:00am and was told to skip the kiosk which was a time saver. I was there to return equipment for Internet services. You know when you talk to them on the phone after they doubled the cost of Internet service, you make a decision to change Internet providers which is what we did. Then when you go to the store they offer you a super cheap deal. Super cheap that I almost went for it. It's the way they do business that strikes a nerve. Did I like their Internet service? Yes, but the message oh we can increase the cost when we want to as you do not have a contract it's month to month. I like their internet service! So Boo!

Terrible customer service. They lie, cheat, scam until you waste hours of your life to get your…read morebill corrected. Also after months of getting the run around to get my bill corrected they made promises to give a refund that is no where to be seen and then my bill went up $15 this month. I hate yall

Professionalism is big for AT&T but unfortunately this store lacks it.Laughing at a lady because…read moreshe's doesn't speak good English is a discrimination and disrespect.She even had to walk out of the store. When you put a AT&T Uniform know you are an a employee and grow up and have respect for others regardless of the situation.

This review is for the new Haslet location near Walmart. After drowning my iPhone I purchased a new…read moredevice. ATT has a 14 day return policy. I didn't realize it started the day of purchase so when I decided to switch to a 6 plus I wasn't able to return it. Yvette and her team worked with ATT to resolve the issue and was able to get it done. It was a time consuming and tedious process. Throughout it all, Yvette was courteous and patient. I highly recommend this store. :-)

This specific store lacks structure and consistency. Ive had to contact the VP of Customer Service…read moreto get my account corrected over the past 3 months due to staff not being properly trained. Their money machine is also always out of service leading to many customers being forced to wait in a queue that is hours long just to make a payment that takes 2min to do.

I've been dealing with this specific location for months. Two specific people. Every time we come…read morein, we are told something different OR they neglect to tell us other important details like timelines which determines a huge phone payoff expected. Yet can't provide the previous documented details of the timeline to me. Will be leaving this company with everything we have bundled. AT&T does not care nor does their staff. Save yourself and sanity - Do not use them. Go elsewhere.