Daniel was amazing at providing customer care! Extremely clean, sanitized his hands, countertops, &…read moreanything else he touched between customers. Daniel acknowledged us as soon as we got in the line. He helped several people in front of us. Handled all products with care, explained different options for family lines & phone purchases w/ phone cases, add-ons, & AirPods. Set up phone lines and made calls- made sure everything worked as promised before anyone left the store. With the next customer, he took care of a billing issue & payment efficiently. The customer was extremely thankful & pleased. When we approached the counter we explained that our phone broke (front, back, & issue with the motherboard- no other shop could fix the issue!). He took the time to help us understand different options for attempting to repair our iPhone X, gave us purchasing options & comparisons if the phone could not be repaired. Extremely knowledgeable, patient & helpful! I definitely prefer D2 Wireless over any big corporations and highly recommend this specific store to all my friends & family. This is the place you should go if you want all of your phone needs/ concerns taken care of, hands down!!!

if you are thinking of buying a used phone planing on repairing your iPhone or iPad here don't make…read morethis mistake. i brought my iPad and they said it's gonna be fixed in a day but couldn't get my iPad ready in three days when i came back the third day they said its gonna take 3 more days. Stay away from this place

Sam cellphone fixed my cracked screen! For an awesome price. Very polite and attentive customer…read morecare. Story - I had cracked my screen and had gotten concrete in my charging port but he fixed my screen and my charging port now my phone works like new again.

I told him repeatedly what was wrong with the phone and he told me otherwise I took it to apple and…read morethey told I was right about my phone he acts like he can't listen or comprehend.

Came in to upgrade my phone. Jackie was very helpful and very patient, giving great customer…read moreservice. Not pushy at all. I was very pleased and I will recommend others. Thank you, Jackie!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Saginaw store today.

I had a great experience here, specifically with Nick Nance. I had a family emergency, lots of…read morestress, and more to do than I had time for. I bought a phone online for a family member who was in the hospital, and I just couldn't get the phone set up. I walked into the AT&T store and found Nick, who persisted and found the step that I had missed. He saved the day.

I visited because I needed to return my internet equipment but was promptly told they don't accept…read moreequipment return here. This is only a cell phone store! They don't have anything to do with internet. I was told to walk around the corner to UPS and they could help me. Friendly employee interaction though!

My experience with this store was awesome so far. I gave this store a call first just to check out…read morewhat phones they had available and what specials they were running. Stephen was able to provide me with enough information that I decide to check it out further. My daughter and I went in yesterday looking for new phones and we got just that plus great customer service. Not only was Stephen very knowledgeable but he was very honest about the specials and pricing. I truly appreciate it when you meet honest salesmen because no one wants to leave a store feeling like they were taken advantage of. Stephen had a new hire named Chris who was in training so he wasn't able to help out too much but he definitely did what he could to assist Stephen. Stephen didn't let that slow him down, he know how to multitask with all the clients that came into the store which was excellent versus him just focusing on one person at a time so none of us felt like we were in there forever just to be helped. I would like to give a thumbs up to Chris the new hire as well. He stepped up too and even went as far as to entertain my toddler granddaughter when he wasn't able to assist. These are the kind of guys you want to work for you or in your stores. Happy customers keep a business thriving. That was our experience however if something changes I will definitely update this post.

Verizon. Do better. Poor associate. She's been there a month, poorly trained and has no clue about…read morewhat she's doing. Whoever is scheduling her to work alone should be fired. She had no idea on what she could do, what the police on upgrades were. I told her more about her job than she knew.

CPR in Saginaw is a great place to have your laptops repaired…read more Arnie does a great job of keeping the prices down, and the service fast. I had my hard drive replaced as well as had a new battery installed. Everything was next day service. It is located conveniently on Main Street in Saginaw next to Dominoes Pizza. If you need any repairs, be sure to check them out. Thank you , Arnie!!!

My son had been having problems with his phone for months. After quite a few back and forth calls…read morewith our service provider, we brought the phone in into CPR. I'm SO glad we did ! The two guys working were friendly, knowledgeable and had his phone working in less than an hour. Thanks guys!

Professionalism is big for AT&T but unfortunately this store lacks it.Laughing at a lady because…read moreshe's doesn't speak good English is a discrimination and disrespect.She even had to walk out of the store. When you put a AT&T Uniform know you are an a employee and grow up and have respect for others regardless of the situation.

This review is for the new Haslet location near Walmart. After drowning my iPhone I purchased a new…read moredevice. ATT has a 14 day return policy. I didn't realize it started the day of purchase so when I decided to switch to a 6 plus I wasn't able to return it. Yvette and her team worked with ATT to resolve the issue and was able to get it done. It was a time consuming and tedious process. Throughout it all, Yvette was courteous and patient. I highly recommend this store. :-)

Awesome service, ask for Anthony. The team is helpful but not pushy. They're knowledgeable of all…read morethe tech they sell in store, not just the phones. Expect some upselling when you decide on a phone and plan, but that's just part of the job. They back off when you decline. Store is well organized. New and hot devices up front on display when you walk in. Apple products in one area, Android and Windows devices in others. Most everything is hands on so make sure you really get a feel for everything available, picking a phone you'll be saddled with for at least a year is a big decision. There's no pressure from the store reps. I've had awesome service with Verizon, no dropped calls, with lightning LTE speeds on the 4G network. Plans are a bit pricey but that's what you'd expect from the nation's largest network. Coming from AT&T I've noticed a huge lift in network stability and call quality. Do your homework before entering the store. Check for promotions or deals. Verizon is always running promos to bring in new customers.

HORRIBLE store with a HORRIBLE manager. I have reported them to corporate and waiting for a…read moreresponse back on Monday. I was in the store 7/30/25 to price their phones. Nicholas was assisting me but was quite obviously did not know what he was doing. I needed 2 personal lines and a business line. We liked the plan but the number for the bill was still more than ATT so we said we preferred not to switch. An assistant manager then stepped in, he took the paper quote I had and wrote a new number at the top-$124 w tax. We agree, start to sign up but wait for HOURs because nicholas has to keep restarting the process and eventually just hands it to assist manager. He gave us the wrong size phone twice but eventually we thought we had it figured out and he promised our phones would not turn off until our new ones were opened and activated with the Esim. As soon as we pull away our phones go SOS saying no signal, we circle back around and the store manager is there locking up. I work from home and my husband works at the military base and had formal the next day so we were not able to return the next day. The manager rolled his eyes when we flagged him down and flat out said "I just locked up, theres nothing I can do for you, go home and activate your esim" So we did, at 9pm with 4 young children having to spend 2 hours copying our old phones to our new one. Only to realize Nicholas STILL gave my husband the wrong size phone. We go Friday to the store and explain what happened and were promised we wouldnt be charged a restocking fee as it was their mix up. WE STILL WERE CHARGED. I also found out that my company was giving me a phone so I no longer needed my business line. I asked Nicholas THREE times in 3 separate ways if it was going to mess up my bill, my promotions or my buyout. He repeatedly told me NO it would just save me $40 on my bill. He then couldn't figure out how to return my phone and switch my husband's number to the BYOD phone. He chose an option and stated "we will just try this and pray it doesn't mess anything up" at this point, the assistant manager that assisted him 2 days prior overheard and left his customers to ask what he was doing. Upon looking he goes "NO don't do that, you would cancel his number out for good and he wouldn't be able to get it back" I then ask manager to be sure, three times in three separate ways, is this going to affect my bill, promotions or buyout? He ALSO told me no. I confirmed "so my new bill will just be about $40 less?" he said YES! A few weeks later I get a bill that is over $100 more than expected AND an email saying that the buyout for my husband's phone is INVALID. Upon talking to support (who, by the way was AMAZING, shout out to Michelle) I found out that because I traded in my phone, it caused each of my lines to go from $40 to $55, majority of the promotions they gave have dropped becaue I now only have 2 lines AND because my husband is using my old phone, he no longer has payments, making the buyout not available to him. I go up to the store Saturday, 9/13, I calmly explained everything to Nicholas, who tells me support informed me wrong and 'they never know what they are talking about" After waiting 40 minutes to talk to the store manager, i explained everything that happened. He listened, looked at Nicholas as if to verify and when he confirmed and said "thats crazy right? they shouldnt tell her that" the manager CONFIRMED that Nicholas screwed up, scolded him there in front of me. Without a word to me looked at my bill and agreed that he couldn't give me the original quote, even though I had it in front of me because I traded in the other line. He ACKNOWLEDGED THAT I WAS MISINFORMED, THAT HIS TEAM SCREWED UP, THAT I WAS LIED TO. when I asked him if he was really confirming that everything was right but your not going to do anything? his response?!?! "mmhmm" when I argued and interupted him ONE TIME he said "if you are going to interupt me, im going to ask that you leave my store" then proceeded to tell me never to come back!!!

I've broken my case before and went to another repair shop. Didn't realize until a while later that…read moremy phone wasn't quite working right. Came here after breaking my screen again! And had a wonderful experience. Very friendly showed the price up front. Very good prices and I got my battery replaced at a discount for doing both! This place was great will definitely go back if I need phone assistance again! Thank you!!

This place does not honor their so called "lifetime warranty". Sold a replacement screen for cell…read morephone that cost over $300.00. After installation, by them, the fingerprint mode would not work. They sent us to another repair place and they couldn't fix the problem. CPR apparently did not install the correct screen and when advised of this issue, they refused to do anything about it and wanted another $50. to install the correct screen. DO NOT USE THIS COMPANY. THEY ARE A RIP OFF AND WILL STEAL YOUR MONEY.