I rarely give out 5 stars on my reviews, but this place deserves a big gold shiny star…read more In a nutshell, I'm visiting my parents from New York City - found out that my parents iPhone/iPad screens were shattered after they dropped it a few weeks ago. I wanted to get the screens replaced before going back home. Staff: I met Chad (the owner), super friendly guy, who I called ahead of time before heading over to ask for the price of replacing the screen. Unlike all other places who try to bait you by saying "we'll give you a quote in person" - Chad was really transparent about prices and what services were offered. Walked into the store, was greeted immediately, and screen replacement was on its way within minutes. Location: Great location, right off of I-35 in one of the strip malls next to Smash Burger. Small location but is expected for such business. The inside was very clean and chairs were available in the waiting room to wait while iPhone was being repaired. Close enough to a lot of other shops near by where you can go grab a bite or walk around to kill time. Value: This place, of 5 other places I called and visited, was the cheapest in the Carrollton/Lewisville/Coppell area. Charged me $99 + tax for iPhone 6S Plus screen replacement. Most other places wanted AT LEAST $129 + tax. He also offers via Yelp, a complimentary tempered glass with check-in. Timing: So I have to admit, I hate waiting; maybe it's because I'm from NYC and I'm extremely impatient but then again, who likes to wait? Well, Chad quoted me over the phone that it'd be a 30-45 minute wait, but I was in and out in about 15-20 minutes. Dropped off my phone, went to my car, made a phone call and in no time, phone was ready to go. Screen replaced, tempered glass installed. Overall: Extremely nice owner, wants the best for his customers to earn your business. They also do iPads, computers, etc... essentially any electronic gadgets! I would definitely recommend RescueTronics to anybody who is in need of screen replacements. If I recall correctly, I believe Apple charges $150-175 last time I checked in the city. I'll post pics later when I get home!

I called Chad about my daughter's iPad that seemed to be stuck in a boot loop. He stated it could…read morepossibly be a battery issue, or cpu issue. He said he would replace the battery , and if that did not fix it, there would be no charge. He picked it up a few minutes later. Unfortunately, it was the cpu and not the battery. He returned it to us the next day, and there was no charge. He was friendly, honest and answered all of our questions. We will be using him again.

Cellfone USA has two locations in the mall. The attendants was friendly and showed me an assortment…read moreof different phone cases. However, the repair attendant was not present. This was unprofessional as no customer was able to get service. I waited and the repair associate did not return. They fix broken phones, but only certain brands. This significantly limits their customer base. The process for repair are higher than competitors. They do not do software phone repairs. There is room for significant improvement.

Good service, workers were friendly and repaired the phone in under 45 minutes. Overall great…read moreservice.

After a series of terrible things happening in the last few weeks, I awoke on Tuesday, after 3…read morehours of sleep, to see the laptop stuck in some sort of updating loop. Feeling certain that nothing else could possibly go wrong, I went with denial and went to work. Imagine my surprise when I was heading home and my husband informed me he was unable to perform a factory reset. ;) So I turn to Yelp, and this was the first listing I called. The staff was very professional on the phone, and very helpful with answering my questions. I was told a diagnosis would be $50 and then that cost would go towards the cost of repair. In discussing options, he told me that a fresh install would be $90 plus tax, while backing up files would be $135. He suggested we come in before close so they could run the diagnostic overnight and keep the timeframe within a couple of days. I did call a couple of other places, just to check my options. This place seemed the most professional and had reasonable prices, while others were at least $65 more. Other places also stated they would have it 2-3 days minimum, but this company seems to understand people don't like being away from there stuff too long, lol. My husband and I brought it in about 5pm, an hour before they close. Based on our description, he seemed to understand what it was and said there had been many issues with an update in the last couple of days. They were of course going to verify with the diagnostic. It took such a long time to boot up that we started talking about the potential of a corrupted hard drive. To replace at it's normal size would not really add on to the time and would be $50. We even discussed upgrading it, which would be another $40, but add a couple of days for ordering parts. He assured us that we would get a call in the morning after they looked over the diagnostic, and they would let us know the exact problem and price before starting additional work. I liked this as I want to control my overall cost, instead of having it happen to me, whether I want it or not. We had already discussed what we wanted to do based on the age of the laptop and what could and couldn't be replaced on it. So we had an idea of how much everything would cost from the beginning. Since they are open from 9am to 6pm, we were hoping that one full day would be enough, but figured it might be a day and a half. I received an email with the status notes before I even left the parking lot. Nice touch! They called within an hour of opening the next day, but I was completely slammed at work and didn't get the message until closer to noon. The message was very detailed and assured me that our hard drive was fine. The call back was simple and easy and they got to work. Due to the time of the day, they said they would call if it was ready the same day, but it would most likely be the next morning. My husband picked it up around 10:30am the next morning without any surprise fees or issues. We even had our favorites menu still intact, and I can barely get my work tech support to do that right, haha! Overall, we are very satisfied with $135 plus tax to save our files and not have to buy a new laptop. The turn time for work is reasonable and the employees are knowledgeable. Hopefully, we don't need to see them again any time soon, but I would definitely use them again if the need arose!

My company has been with Matt and The Local Circuit for many years. They are reliable and…read moretrustworthy. I have complete faith in what they recommend and they are there when we have a serious issue. They have never let us down and have always made a serious problem a priority. We have gone to them for purchase recommendations and have not been sorry with their suggestions, we have held off on updating computers at their suggestion, saving us money. I honestly can't say enough about the integrity of this company. Matt and Trent both, great guys, great company. Highly recommend.

I went up to O'Reilly's to get a new battery for my key fob. When I have gone in the past it takes…read moremaybe 10 minutes. We were there for 45 minutes. The employee almost broke my key, and then put it on upside down. Can't get into my car. Had to have someone bring my spare up to the store so I could leave. Still had to pay for the battery. Manager was rude. Workers were rude. Extremely dissatisfied and disappointed in this experience. I would not trust this location ever again.

Came in with a battery they tested for me determined it needed to be replaced and did it super…read morequick. Thank you for the help Marco and Brittany.

If I could give it zero I would. Sold faulty parts cost me close to 1000 dollars to chase the…read moreproblems that would have been fixed if the part they sold me to begin with was ok. When I went to talk to the "manager". Ian Prosser, He hid in the back and told his employees to tell me he was not here and to come back in an hour. I saw him, did not know him. So when I came back in an hour and saw it was him, I asked him why he lies and he just said he was busy. I have spent 1000s of dollars here, will never go back.

These guys are always so helpful. I have gotten some wax for our Whole House Generator, floor mat…read morecleaners, battery check, and washer fluid in the last 3 months. THey were helpful advising a good wax, and doing a battery check and it was good. They always build their stores with plenty of parking too.

I wanted to take a moment to thank the AT&T manager Darian for the incredible customer service I…read morereceived. From the moment I walked in, they were professional, patient, and genuinely cared about helping me find the best solution. They took the time to answer all my questions, explained everything clearly, and made what could have been a stressful experience so much easier. It's rare to come across someone who goes above and beyond, but this manager truly did. Their kindness, knowledge, and willingness to help did not go unnoticed. Because of this experience, I'll definitely continue choosing AT&T and recommending this location to others. Thank you again for the outstanding service -- it was greatly appreciated!

Eric was swamped with 3 customers ahead of us (my wife Mae & I). We waited patiently & Eric in…read morecooperation of his assistant was pulling out items from their back room stock to keep his customers occupied. Eric, with his years of experience & expertise was keeping up with his customers request! My carrier from CA already has been prepared with necessary log in & access codes. Currently, adding me on to AT&T; my wife already worked up an estimate cost @ $ amount. We chose between cost to join & with the cleared trade in value of my existing phone we would get added $ for the added new iPhone & + a new addition to. Eric, concurred with our transaction & we all were on board. So far it's just the actual time spent to get all info from new to old phone info. We left that evening @ 3.0 hours with Cloud info & passwords access. I came back the next day & he rechecked the information & Cloud to be complete. Eric, gave me thorough instructions regarding erasing info & all other information are carried over. As I mentioned earlier, I'm very adamant about my requests & Eric's customer service & professionalism came thru. I spoke & my opinion varied from my wife's perspective & as always I rev people up & I was one star less!? Eric came thru bc I'd be coming by or calling on him regarding future inquiries; Eric is the best person to see & customize your contract with a list of options that'll make you get the most for the money that you spend! Unfortunately, he can't make "outside deals" that can cost him his job! Thank You So Much Eric & hopefully this review will gain you more customers than before. As always he installed my Otter screen cover like a pro!

I've been to the Zagg store half a dozen times in the last few years. I have never had an issue and…read moreI've always found the employees to be knowledgeable, efficient, and polite. I purchase the glass phone covers plan and when I inevitably chip or crack it it's an easy $10 replacement that the employee fixes within 30 seconds. Easy transactions with no hiccups Zagg is doing a doing a great job for my needs.

They are very nice in the store and helpful. I just feel disappointed. About two years ago, I got…read morethe basic screen protector in store. I've had the same basic phone case forever. The screen protector just cracked for the first time recently - pretty good, especially since I drop my phone often. I went in to have it replaced and Garrick convinced me to upgrade to the stronger one. He was kind enough to give us a small coupon since we were also buying one for the first time for my husband. Today is one week since buying the stronger screen protector. I dropped my phone once, at home, and it shattered. I brought my phone in and explained the extremely short amount of time, the upgrade to the stronger protector, and my disappointment. Unfortunately, Garrick explained I still had to pay the $12 fee for a new one. He also said it's probably my case's fault (however I've had this case forever and never had something shatter). While I know $12 is not the end of the world and still a great option, it felt disappointing after having had such a great experience with the first product lasting 2 years. It just makes me wonder if the upgrade actually is any different. I also feel like there should be a policy for that short period of a time. I was hoping to at least use the $5 coupon I got for taking the survey last time, but he said that's only eligible on new products (which I don't plan on buying, so that now feels like a waste of my time too). Bleh, little things in the end but still not a great experience.

Highly recommend this place. They repaired 2 amps, including one with very old parts. Got…read moreeverything back up working perfectly again. Would definitely go back!

Mike did a great job and was very responsive! He knew immediately what was wrong, he ordered the…read moremother board and came back as soon as he received it to replace it. Awesome job!