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    AT&T Store

    3.1 (36 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    5 years ago

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    14 hours ago

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    4 months ago

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    3 years ago

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    1 year ago

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    2 years ago

    Stopped by just 5 minute before they close to fix my plan issue, they were fantastic, thank you

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    3 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Two hour plus times waiting on hold for customer service to repair a line they installed yesterday. No bueno.

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    5 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    17 years ago

    other than the normal afterwork crowd we were able to get in and get out quick. The guy behind the counter knew everything we asked.

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    I can not say enough to express how wonderful my sales rep, Justin, and the manager, Rick, are.

    Mentioned in 2 reviews

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    Cellphone Trendz - Interior

    Cellphone Trendz

    2.0(28 reviews)
    10.4 mi
    $

    Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

    Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.

    Photos
    Cellphone Trendz - Front

    Front

    Cellphone Trendz - Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

    Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

    Cellphone Trendz

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    AT&T Store - mobilephones - Updated May 2026

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