1. Vertex Automotive

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    Miami, FL

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    Vertex Automotive

    3.7 (20 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Vertex Automotive

    Routine automotive maintenance

    Vertex Automotive Photos

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    Ask the Community - Vertex Automotive

    Review Highlights - Vertex Automotive

    “I highly recommend these guys for anything involving your Porsche - They truly embody the Passion!!!”

    Mentioned in 11 reviews

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    Mercedes-Benz of Coral Gables

    Mercedes-Benz of Coral Gables

    (233 reviews)

    Everything!! Nothing is ever a problem. Fantastic service absolutely outstanding. Whenever u have…read morean issue with our 3 year old mercedise convertible they come come asap drive it to their garage in coral gables quickly fix the issue them back it comes. Thoroughly recommend their team 100% Alex

    I recently purchased a Certified Pre-Owned (CPO) Mercedes-Benz SL 63 from this dealership, and the…read moreexperience has been unacceptable from delivery to service. When I drove the vehicle off the lot, the tire pressure warning was already on. My salesman, Shamir, dismissed it and claimed the service department had simply forgotten to put air in the tire. That night, after filling it myself, the tire lost pressure again by morning. When I registered the car on the Mercedes-Benz app, it also showed the starter battery at a critical level. I returned the car to the dealership the next morning. For a vehicle that supposedly passed a rigorous 172-point CPO inspection, the oversight was appalling. It had: A nail in the tire A failing battery that required complete replacement Blown, non-functional speakers A broken passenger seat To make matters worse, communication and transparency were virtually non-existent. Alan, the service manager, insisted the tire held pressure and had no nail. However, another manager, Gabriel, later contradicted him and confirmed the tire had to be replaced due to a nail. The car sat in service for nearly a week with zero updates from either Alan or Shamir. I only received information after calling the General Manager directly to escalate the issue. When the car was finally returned, the repairs were only partially addressed, the vehicle was delivered with a near-empty tank of gas, and there was fresh damage on the rim. This has been an absolute failure of quality control, accountability, and customer care for a flagship vehicle. I will never purchase another car here and strongly urge others to avoid this dealership.

    Deel Volkswagen

    Deel Volkswagen

    (147 reviews)

    Silver Bluff

    Getting a car can be stressful. However, this was a great experience from the moment I walked in…read more Francis was a wonderful salesperson polite, professional and easy to talk to. She was very knowledgeable and it made a big difference.

    Francys Ordosgoitti is a scam artist. She calls me up and tells me my lease is ending soon and to…read morecome in before the end of April to take advantage of a Volkswagen loyalty special so that I can get a new car for less than what I am paying now. She also mentions that she has a $4,000 check with my name on it if I come in and switch out my car, which I'm already skeptical about because who is just handing out $4,000 checks. Regardless I go and we sit down. She asks me what I want and I tell her just put me in the same car (SE) I have now, same color, everything. She asks me if I want to see it, so we walk out and look at the car. I ask her about the safety features like side assist, lane assist, emergency breaking because my current car doesn't have that. She says oh yea it has all that because it's good for insurance. We go back to her office and she has an offer for me with an SE trim car (like the one I had). I tell her I don't want to put any money down so she leaves and comes back a few minutes later with another offer but she had switched the trim to S without telling me or me noticing. Then she sends me to finance and we're going over the terms of my lease and I find out she tried to put me down for 7,500 miles per year instead of the 10,000 I had on my last two leases. I fought this and the guy is able to bump me up to 10,000 for no extra charge. Then we get to the monthly payments, what she had quoted me obviously gets bumped up by "taxes and fees" and I'm ending up paying basically the same as I was before, saving $5 bucks a month which I bring up to $10. Thank God for that loyalty program incentive. I sign the lease and meet up with Francys so she can take me to my car. Just out of curiosity I ask her about this check. She says that the "check" is the money that they use to pay off the remainder of my lease. I tell her that I don't owe $4,000 on my lease so I would still be receiving something. She then comes up with some convoluted story about how they'll use the check and then the remainder they'll make a check for me for tomorrow. I highly doubt I'll ever see this fantastical check. We get in so she can set up my bluetooth and I go to adjust my seat and I notice there's no electronic seat adjustment, she's tell me I have to adjust it manually. That's when I realize what she did. Like I said she switched the trims without telling me so now I just signed a lease for a car that has no electronic seat adjustment, no push to start, no keyless entry, no spare tire, no sunroof, no remote start, and I'm sure other features I haven't realized yet and I'm paying the same as I was for a car that had all those things. She can tell I'm upset and just says well that's just the way it goes, I already signed the lease so there's nothing I can do. Then she says, "listen you're not married to this car, just come back in two and a half years and we'll get you into something you're happy with." I tell her, well with all the features you've taken away from me I'll be lucky that in the three years at this price my lease will even come with tires. She did not find this funny. So after some debate about whether I should take the car or not I finally decide to stay with it and drive home. Not even 10 minutes from the dealership I start getting alarms that all the safety features like front and side assist, and lane monitoring are not available. The one feature I had asked about. Francys is a liar and a shifty con artist and has left a very sour taste in my mouth about Deel. If anyone is looking to lease from here avoid her at all costs. See you in three years to turn in my keys.

    HGreg.com Doral

    HGreg.com Doral

    (572 reviews)

    Not sure why all these bad reviews are on here. Purchased 3 cars from this location and everyone…read morehas been phenomenal.

    Saw mixed reviews and wanted to give them a shot as my son saw a car he was interested in. Started…read moreoff good as online rep called to confirm the vehicle we were interested in and confirmed appointments to come see it. Arrived at the time of appointment and greeted with a sales reps that didn't know the meaning of a smile. Then only to find out the car we came to see wasn't available at the dealer and it was at the west palm beach location going through an inspection! Why??? Why confirm appointments and why post the vehicle being available at Doral when it wasn't. False advertisement and bait and switch tactic likely. However, luckily my son was also interested in other vehicles at the location so it kinda worked out. Another issue as well was their key management system as they seem to have a hard time finding keys for the car we where interested in and when found and ready for a test drive, they had trouble finding keys for cars that were blocking us in. Advice to call the dealer directly to confirm availability compared to dealing with the online customer service. And be prepared to wait! Everything else is also true about other reviews with the high dealer fees of $1299 and a mandatory protection plan that's $1699 which along with sales tax and title and tag fees will likely add $4000-$5000 extra for your out the door price. Although it's all extra fluff, it's common with many dealers so continuing your search for a car anywhere else you may encounter similar outrageous fees.

    Tesla - show room area

    Tesla

    (49 reviews)

    I received a notification from Tesla asking me to bring my car in for service, so I made an…read moreappointment for 9:30 AM at the Coral Gables Service Center. I was a little late that morning because of traffic, but everything went very smoothly once I arrived. The gentleman at the reception desk was very friendly and helpful. The check-in process was quick, and communication through the Tesla app was excellent. We decided to walk to the café next door while the service was being completed. When we came back, the car was already serviced and parked, ready for us to pick up. The whole process was much faster and smoother than I expected. The location is also a Tesla showroom, so while waiting, customers can look at the latest Tesla vehicles and check out the different models. There is also a comfortable waiting area with coffee, tea, and water available.

    When your car is so filthy with greasy handprints isn't a concern of your service department,…read morethat's a problem. When you're told you might have to wait an hour or more to get a ride to where your car is stored or you can just walk in the blistering heat and find it somewhere on the fifth or sixth floor, that's a problem. I expected more service on my model S. The Collection, just across the street from your location, gives phenomenal service. When I drive up to pick up my (probably filthy) car in a week or so, I'll make two stops. First, in Cutler Bay Mercedes to check out their EV sedan, and then at The Collection to see what EV sedans are available. YOU ALL SHOULD BE ASHAMED OF YOURSELVES!

    Vertex Automotive - car_dealers - Updated October 2026

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