My business purchased a part, returned it and asked for a check in return. It took management 1 hour and a half to just write a check. I had all the proper receipts and papers. Absolutely ridiculous. read more

Partsmax is the best!! Most reliable and affordable aftermarket auto body store in South Florida! My experience with Partsmax has always been a positive one. After slightly crashing my Lexus NX into a mailbox, I needed a new right side-view mirror. I contacted Partsmax and they only had the left side-view mirror in stock but I was told they could order the one I needed. The part I needed was ready to be picked up within 24 hours!!! They also recommended someone nearby to install it for me. I have also purchased some tires from TireMax (located in Partsmax) at really great prices! I would recommend Partsmax to anyone in need of a part for their vehicle. Their employees are also some of the most friendliest/helpful people you'll do business with in Miami. -Loyal Customer since 2014 read more

Partsmax - New side-view mirror after being installed - Body Shops Near Me - Miami, Florida

Purchased a hood from Partsmax, freight company dropped it in the driveway and would not wait for me to open and inspect it. It was poorly packaged, box has some signs of possible damage, so driver wrote on his copy of the BOL "subject to inspection". Said he had a lot of stops to make and couldn't wait. I got everything unpackaged and the hood was severely dented in several spots. Called Partsmax to file a claim and if it's an online order, the person you're talking to says they can't help you, you have to email their sales team. If they transfer you, it goes to an automated message saying they no longer take phone calls and email them instead. Took 3 days to get a response from the pics I sent of the damage and asking for a replacement and then told me I was supposed to refuse delivery, they can't refund or replace my item, I'm basically screwed. Their return policy on the website says to note any damage to the driver and contact their warehouse immediately. I did both, driver made a note, emailed sales with pics of the damage. Again, I explained this on the phone with someone and they said sorry, we can't help with internet orders. Let me transfer you to someone, then you get the automated message. This place is a SCAM! Nowhere does it tell you to refuse delivery and in my case, wasn't an option according to the driver from R&L carrier No manager will talk or call me back. Zero communication, zero customer service, take your money and run. Maybe if you buy in person at their warehouse, it's good, but online, don't make the mistake I did. They put in their email response to me that I should try to make a claim with the freight company myself. WTH! Hoping Paypal will come through and stick it back to this horrible business! read more

Every time I need a part thEyy are the cheapest and the friendliest. Don't get fooled by the haters with bad reviews below. These are the biggest and most reliable people in south Florida. Everyone is out to get them because they can't beat them. I've been a loyal Customer since 2002 and they never let me Down. read more

This place is a scam and they're a useless straight piece of shit company. i bought 2 car parts here on 2 separate occasions and they gave me the wrong one both times when i come to return they want to charge me a 20% bullshit restocking fee and for my other transactions they want to charge me anitber 20% restocking fee for not having the physical receipt which i had in a picture but they still wanna charge me to print it out. this place sucks never coming here again and i would not recommend you give them your money ORDER YOUR PARTS ONLINE. este lugar es un robo tremendo come mierdas. read more

best prices, good customer service and wide variety of aftermarket parts in stock. the go-to spot for any kind of body parts, they also now carry shop equipment and tires. read more

The parts are cheap aftermarket parts yes, but the customer service is terrible. They sell you the part but if there is a problem with said part they do not want to honor the warranty. Terrible company with even more terrible management that never. read more

Amazing service! Sales people are all very professional and helpful. Great price for a pair of headlamps for my car

TERRIBLE TERRIBLE TERRIBLE. Ordered a part on Wednesday and they said it was in route, never showed up. Called again Thursday never showed up, on Friday I call twice and they said it's in route, never showed up. I call Saturday and the terrible man on the phone starts arguing and screaming with me telling me it's not his fault because he isn't the man I spoke to, and then hangs up on me! THIS IS SUPPOSE TO BE A BUSINESS. You must respond to your mistakes no matter who did it. So incredibly unprofessional. ONLY GIVING ONE STAR BECAUSE THIS WONT LET ME PUT 0 read more

Found this store online because they had a hard-to-find part I needed badly, and at a good price. I'm out of state. First purchase and they agreed to make special considerations to ship me the part and they nailed it. When a place does that well giving me 100% satisfaction on a special situation part you know they can handle anything. Excellent service - thanks a lot!! read more

i made a mistake in my order and asked for a left fender when i needed a right, i got it exchanged with no hassle. very friendly.

very fast good service and low prices, these guys have a bunch of auto body parts in stock.