I came in here last year in June to get my van fixed. I paid $4000 cash. This is how they returned my car the white paint one year later is still all over my car door and car paint. The lady was super nice but the job wasn't well done and the damage they caused with the white paint is still on my car one year later. read more

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I'm truly grateful for the honest pricing, reasonable service, and exceptional craftsmanship. A skilled artisan brought my car back to life with a master's touch, paying attention to every detail. You can really feel the pride and care put into the work. Highly recommended!! read more

This is my second time taking a car into Sandy and Vermont Auto Body. My Toyota Yaris front end was extremely damaged as well as side damage from an accident where the front end hit a stucco wall. Not only did Sandy do an excellent job but the price was very fair and I was expecting the car to take 5 days but I got it back in two days. The service, the workmanship and the honesty is so well appreciated. I highly recommend going here. read more

Honest and competent. What more do you need? Fair prices and friendly too. Trustworthy and kind.

Place sucks, didn't even spend 10 seconds on the phone before I realized that... can't even work on older cars.

I was so stressed about the damage to my door leaving it non functional . They took my car in the first day and it was ready same day good as new. Sandy was so helpful! read more

My wife and I had a great experience working with this shop. Had some vandalism repairs to deal with on our Lexus and Sandy helped talk us through the process and work with our insurance company so that everything we needed done got taken care of. They took good care of the car and even cleaned it before giving it back to us. Sandy was super helpful in explaining everything and going over the details regarding what they did for the repairs. I would recommend this shop to anyone looking for an auto body shop! read more

Vermont Auto Body is an honest auto shop! Finally, I can rest easy. I know nothing about cars and Josie will take the time to explain things to you, show you what's happening and what they have to do. I initially came here to fix up my bumper because it started falling off. Josie took the time to show me what was wrong, turns out the clips on my old bumper was cut off and the bumper was glued on (by another auto body shop years back -_-). She worked with my schedule since I have to go into the office and they were able to replace the bumper in the same day and even cleaned my car! Great, great people and it's a local mom-and-pop so you're supporting local businesses too. Highly recommend! read more

I've taken two Lexus IS vehicles for repair and each time it has been an exceptional experience! The office ladies are very nice and honest about everything. They're super helpful with all of my questions too. Pricing here is fair and reasonable. Though my repairs aren't crazy, they have been scratches and just paintwork, I'm still happy with the pricing and service. I'm always out the door with my car fixed up in about 2-3 days. It's like if nothing even happened to my car. Not to mention when I picked up my car it was cleaned so beautifully! Rims, tires, everything. Not even the Lexus dealer handed me my car that clean when I picked it up at the dealer back in October. I was so impressed! I would highly recommend anyone to come here if you need anything repaired on your vehicle. read more

Very professional and pleasant to work with. Reliable, reasonable cost and the work is impeccable. I will definitely be using their service again and recommending them to my closest friends and family read more

Vermont Collision - Body Shops Near Me - Los Angeles, California

A life saver! They literally are the best auto shop and not because they restored my wrecked front of my Nissan but because they actually care about their clients. Both of the ladies in the office are Godsends I never questioned where or what was being done! Thank you all for a job well done read more

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More like 4.5 star for me. Also this might not be the body shop you are looking for, depend on what you want. For me, this was the only Body shop with reasonable pricing, kind and helpful. I went to 6 different bodyshops around the town, for bumper and side body scratches. Most expensive quote was $1600, cheapest was $700. $700 one was not a body shop, it was a person who would come and fix my car. But he seemed irresponsible for his words. This place was below $1000. I am sure 1600 one would have gave me some discount, after some tiring negotiations. Vermont Auto Body doesn't give you "factory" condition, unless you replace the part. If you are very keen on details and know about automotive surfacing, you will catch small dent / low spots on surface after they finish your car. But it absolutely looks fine with shiny new paint in most of cases. Within budget, I think this place does best job and customer service is really nice. If you find a spot you don't like, they do their best to be responsible about it. read more

I had scratches on my car and the woman who helped me was very polite, insightful and helpful. She pointed out some very important things to me and did a great job providing me what I needed. read more

I'm a sheet metal mechanic with local 85 in Atlanta, Georgia I had some minor work I needed on my car so I went to Vermont to get an estimate. I had also recently pulled too close to a tow Dolly on the back of a truck which picked my grill in slightly so I pulled off the Mercedes Center cap so I could pull the grill back in place but I was exhausted and it was dark so I just put center cap in car and asked Vermont about repairing the grill too . They tried to over charge me. The girl said my Benz grill wasn't like a Honda and required a lot of work to repair, removing all the clips, blah blah blah Nope, it all snapped right back in place. I was so disappointed because they were recommended by a good friend. Please be careful!!! You will pay $500 for something you can easily do yourself if you don't know better. Completely dishonest, so sad! Needless to say I will just have my car detailed here in LA and allow my guys in Atlanta to make the necessary repairs needed when I return home from my assignment here in LA. read more

Vermont Collision - I repaired in 3 minutes... - Body Shops Near Me - Los Angeles, California

I own a 2005 Nissan 350z, which I cherish a lot, so when the trim on the door started to pop off, i tried a couple things myself but nothing would stay, so I found this auto body place right around the corner for my apartment that seemed to know and service many Nissans I decided to give em a call and see if they could help. Anyway, a woman answered the phone and was extremely accomodating and let me come in, and when I did come in she quoted me a lot less than I had been expecting and also told me the reason the trim popped off in the first place. She informed me it was a family business and they'd been in service for 40+ years so I put a deposit down and they ordered my piece. About a week later piece comes in and they let me drop the car off and in about an hour and a half my cars all perfect, even washed it for me. I paid a great price for incredible service, and will definitely be back here for my car. Thank you!!! read more

They did a great job with the body at an affordable price. There were a few grease marks and the arm rest was loose, and when I brought back the car, Sandy and the workers were super gracious about fixing the issue. She calmly explained a few things about resetting the alarm and encouraged me to speak to her for any concern. I should've spoken to her before I posted my previous 4 star review because I am satisfied with how professional and generous her response was. I also didn't realize that she tried to reach out to me about concerns, which is above and beyond, in my opinion. read more

I don't normally write reviews, in fact this is my first one. I had to write one though because they were pretty amazing. I took my accord in for a bumper repair on Monday and got it back on Wednesday. Thought it would take at least a week but to my pleasant surprise it only took a day and a half. Even better, my bumper looked brand new! I honestly wouldn't have been able to tell between the repaired bumper and a new one. The cherry on top was that they also fixed up my jacked up license plate and frame as well which is isolated of the accident. From the estimate to the return of the car, Sandy and Josie were extremely accommodating, particularly with the situation I was in with the other driver. They were professional, helpful and super friendly as well. Although, I hope I don't have to do any more future repairs, I do find solace in the fact that I can rely on Vermont Auto Body. Overall, great service, great people, and definitely my go-to now! read more

The best auto body shop. I've brought my Alfa here three times throughout the spam of a few years and they always do a great job, timely and really just an all around wonderful experience. The team is great at communicating, they work with you, and at the best price. Can't recommend them enough. Thank you!! read more

Sandy and the team at Vermont auto body continues to impress me every time. I brought my tesla here and Sandy was very transparent and honest. I really felt like I could trust her. I was happy with the results and the decision to bring my car here. I will continue to give them business, but hopefully not too often. read more

I mentioned my bumper was still a tiny bit not-fully-molded-in-yet last year. They said give it some time. After a year, it looked like it was getting worse. Turns out the valet guys at my workplace put a screw into my new bumper and painted it to blend into my car color, because they probably bumped my car and didn't want to tell me. Vermont found this screw and showed me pictures taken after the repair showing that they didn't screw it in. They also explained what repercussions it had. They still fixed my bumper and refused to take my money when I offered after confirming it wasn't their fault. Consistently good service. read more

I came In to get an estimate for my 2002 Ford Focus,which had a busted hood. I was told by the young lady that my car was a total loss and should sell it as junk . She gave me an estimate of 3000 to have it fixed, but then told me to come back the next day to get a better estimate from her boss. I ran away from those prices and never looked back. I found a different collision center, which gave me a much better estimate. I found out that all I needed replaced was my hood and a new radiator support. Don't give me a terrible estimate especially if you have no clue what needs to be done. Took my business elsewhere and saved over 2k. read more

Vermont Collision - My vehicle was quoted a whopping $3000 took it to Image and got it fixed for 700 - Body Shops Near Me - Los Angeles, California

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Mom/pop shop that really cares about doin a great job- excellent/fair prices and super professional. Friendly and efficient- highly recommend read more

First ever Yelp review and it's because the service here is so exceptional. I brought my vehicle here on a sunny Saturday, shortly before my lease was over and I had to turn in the car. Sandy inspected the car and gave me an estimate off the bat that was hundreds lower than the other estimates I had received. Not only that but she took the time to explain the process of each repair. Not only that but when she heard that I had not yet had my inspection, she suggested I hold off to see what the inspector had to say, just in case he didn't require some of the repairs. I can't remember the last business that was so customer-focused that they hurt their potential bottom line in favor of the customer! Thank god she made that suggestion because the inspection turned up fewer required repairs than I expected. So much so that I didn't need Sandy's services after all. When I called Sandy to tell her the good news, she offered further sage advice on the lease return process for my specific brand of car and what to watch out for. Who provides that level of customer service these days? I guess Vermont Auto Body does. Any future needs I have for auto body repair, they are my first and only stop. You can trust Sandy to keep your best interests in mind. read more

Wonderful work. Phenomenal value. Amazing customer service. This place is a Godsend. I went to 8... yes, 8 different auto shops to get estimates and Sandy was the only person who took the time to explain what she would be doing, why it would cost that much, and gave me all my options (even if they didn't suit her personally). They were the only shop that took me and my situation into consideration when helping me. So of course I took my car there, and they proceeded to go over and beyond what they promised. So incredibly thankful for this shop, and they now have a lifer-customer (let's just hope I don't have to use them too much ). read more

New to town, and I took my wife's Toyota Camry to get the skid plate and front bumper fixed. Quality job at very reasonable price, only took a day too! Will definitely recommend to others! read more

I just brought my car in here last week to fix and paint my front bumper that was damaged in an accident I was recently in. It was an absolutely amazing experience. I am so used to dealing with people who try to rip me off and make me overpay for service that I was stunned when Sandy gave me an extremely reasonable price that was in the ballpark of what I was looking to pay! She and her team are extremely knowledgable and take the time to really figure out the issue and give you the best quote possible. I brought the car in on Wednesday and had it back by Friday. So easy. Their work is also incredible. I based my judgement off other yelp reviews and they remain true. My car looks BRAND NEW. I even noticed that some small scratches unrelated to the accident had been painted over in addition. I would recommend this place to anyone who needs some bodywork on their car. AWESOME SERVICE and THANK YOU! read more

Amazing, friendly service. It's so hard to find caring ppl to help with car repairs and they were so great. 10/10 would recommend! Will be back for any further car needs. Thanks you guys :) read more

Best auto shop I've been to ! Pleasant experience from the time you pull up to when you're finished! Heaven sent customer service, great pricing , and fast, beautiful work ! Don't waste your time at any other shop , this shop is the truth ! read more

Sandy and Josie rock!! Best in the business with up to date information and follow up. Can't beat 'em!!

Honestly the best service I've received for body repair ever, Josie is super sweet and quoted me for practically a whole new front end for a really fair price, I wouldn't go to any other body shop if you live in Hollywood/k town. Work was done on time and they even threw in extra little work free of charge. Don't go with the wrong shop pick this shop Forsure!!! read more

My brother recommended this shop based on their service and they really exceeded my expectations. They are super friendly and honest, which is hard to find for auto repair. They also work with you to make sure you are happy with the repair and also took my rental car and had it returned for me. Couldn't have asked for more. read more

Sandy and Josie have been super helpful since the very beginning when I was only getting a quote. This was the first time that my car got hit and had no idea what to do, but fortunately for me they walked me through everything. Not only was it a superb job on the repairs, but they were very generous to provide us with a short-term emergency vehicle. They have experience working with Wawanesa Insurance and everything was smooth sailing. Definitely recommend! read more

I didnt get any job done yet BUT the fact that they try to save me money by saying "if thats a lease car, try to live it the small scratches and do the whole car when your about to return the car at the end of your lease. this would be a lot more cost effective for you." THANK YOU for thinking of what benefit the customer the most. Very rare nowadays. That is why u deserve good reviews! read more

So thankful I found Sandy and Vermont Auto Body. I live 3,000 miles away and had nothing to rely on other than reviews, which led me to Vermont. Right from the start Sandy put my mind at ease, explaining their process and what needed to be done. She gave me a great estimate of the damage and the time frame it would take. When my daughter dropped off her car Sandy told her it would be about a week. I called during that time and Josie or Sandy would give me the status and assured that the car would look great. The car was done on time and looked fantastic, I can't say enough about what a pleasure it was working with Sandy and Josie. I highly recommend Vermont to anyone that needs auto body work. Thank you very much read more

I took my Honda Accord last week, Sandy was awesome, she worked with me and gave me a great deal, also her office manager I do believe her name is Josie, she explained to me what will be done and when the car will be ready, they did an amazing work. I truly recommend this place. A.G read more

I will never understand the negative reviews here. I refuse to go anywhere else for body work. People write reviews here about how they think they got quoted too high and this place is a ripoff, but did they bother shopping around and doing a price check at other locations? Sandy always is the best. I never feel like coming here is a task - it's like catching up with old friends or family. They give me snacks, we laugh and chit chat while I am waiting on a rental. Jocie is a new office girl and Sandy's right hand gal and I already love her as much as Sandy. Something as stressful as needing repairs on a car is never something I dread or worry about when I know I have this place to go to. I don't care where I bounce around to or live in LA, I will always make the trip here. From a smashed trunk from a drunk driver hitting my old gold Corolla a year and a half or so ago, now to my new blue Corolla that I decked out like the TARDIS from Doctor Who that I love to death (it's the "CARDIS") that is currently in the shop from a douchebag deciding to decorate my driver's side door with their key, I know my vehicle is in good hands. I've been having a really rough time financially, and yay me, it always happens around the times when my car needs fixing and I have no extra income, but Sandy and Vermont Auto Body always has my back. Here's just a few of the things she's done to go up and beyond any expectations one would have from any sort of body shop or similar place of business: -She paid for the extra days on my rental out of her own pocket when my insurance company was dragging their feet and I had to go over my limit on amount of days the rental was included under my insurance. -One time I asked her to throw on wipers because I needed new ones desperately, and asked her to just charge me extra for them. Came to pick up my car when it was ready and she wouldn't charge me for the wipers, they just tossed them in for free. -The car needed a dent or a scratch taken out from an accident, but she made sure they covered up ADDITIONAL dents and scratches that I got from idiots not knowing how to parallel park on the streets along my bumpers and doors, and she didn't add it to my bill. -The gold Corolla had an issue with the seatbelt on the driver's seat. The stupid plastic panel that encases the seat belt to the side kept popping out and un-attaching from where it connected with the door. I asked the dealership to fix it and they "fixed it" (not enough to where I could still see it looked warped), and it popped put again. I just ignored it, and wound up forgetting about it. When I took the car to get fixed for outer body damage, I realized days after I picked it up that THEY FIXED THE PANEL FOR ME, and it never popped out again. I didn't mention it, they didn't even mention it - just saw it needed fixing and fixed it. The stupid dealership didn't even do it correctly and had to be told more than once; Vermont just took it upon themselves and voilá! Fixed. Granted, I have decent insurance and I know that helps, but I've had pretty decent insurance in the past and never got the kind of service that I get with Vermont Auto body from anyone else. They're real people doing a job they do best. They will work with you. They will try to find the best and easiest solution for you. They understand everyone has busy lives, lots of things going on, financial hardships - they take all that into consideration and help work with you to come up with the best solution. I know that if I ever lose my insurance or am in need, Sandy will hook it up for me and help me the best that she can (I even stated in my first/old review here that she was even willing at one point to try and work out a payment plan with me - who does that? I've never heard of any other places being able to do something like that, and I'm talking about I was so tight on cash I couldn't even cover my deductible, and she was willing to help me). I love them. This isn't just my auto body shop, this doesn't ever feel like a place of business just trying to squeeze another dime out of another chump - this is basically a set of close friends with a knack for fixing up cars like new and helping out their dear friend in need. I will never not recommend them and I will never go anywhere else. They have a customer for life with me. Thank you always and forever, Sandy. Thank you, Jocie. Thank you everyone at Vermont Auto Body. PS: No, I don't work for them, I am not related to anyone who works here, nor do they pay me for writing good reviews (they never even asked me to write a review here in the first place!). This is what you get when you are amazing and build rapport with your customers. Also, I already told you they know I'm poor and they feed me snacks. I mean come on. I'm talking pocky, fruit gummies, rice krispies, see's candies - none of that bullshit stale pretzel or peanut shit like at a smokey dive bar. They high class as a mofo. read more

Matthew and Sandy are super helpful and knowledgeable. Best price in town and very quick with the repairs.

Sandy! She's a life saver. She gave me excellent advice when dealing with the horrible insurance the person who hit me had. I could've easily gone somewhere nearby my place in Santa Monica, but after meeting her, I immediately trusted her and didn't wanna go any where else. They did a great job on my car and even replaced my key for free (not that it would've been a lot, but the gesture was nice). Great and quick service. I would definitely come back here and refer others. read more

I received amazing customer service when I called today. The representative at Vermont Auto Body walked me through questions I had regarding my car damage, and she walked me through additional questions I had related to selling my car. I'm not even a paying customer yet and she gave me world-class customer service. Great customer service is refreshing nowadays, and I appreciate that you gave me 10 minutes on the phone today. Thank you! read more

I got rear ended, bad. AAA suggested a body shop close to me, but because of the Yelp reviews, I went to Vermont Auto. Yelp did not do me wrong. I got the car back after a couple weeks and it looked like new. Plus they took care of a scratch on my hood with some paint free of charge. I had to bring it back for a slight adjustment, and they took care of it quickly, and they fixed a fuse problem, AND they washed my dirty ass car. The whole time they were friendly and professional. Though I hope to never use them again, if I have have any issues with my car's body, I'm bringing it there. read more