Fast service, fair pricing, and zero games. Auto Tech Collision Center is my go-to for tire issues. The team is attentive, honest, and always makes sure I leave feeling safe and taken care of. I've come in more than once for flats and the experience has been consistently great. It is refreshing to find a mechanic shop with no price gauging :) Thank you ! read more

Auto Tech Collision Center - Needed to patch a nail in my tire, but was informed that it is more safe to replace it with my spare. - Auto Repair Near Me - Los Angeles, California

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Avoid Auto Tech Collision like the plague. Not only did they return my 2019 Mazda CX-9 with one side of the rear bumper hung crookedly--yes, crooked bumpers --their "repair" completely screwed up the front radar sensor that controls the smart brake system. This isn't just about shoddy aesthetics; it's a potential safety nightmare. My wife says that the front bumper is a little off too, but I have yet to inspect it closer. Because of their botched calibration, my smart brake feature is now malfunctioning. Think about that for a second: a key safety system is compromised. The smart brake is designed to help prevent or mitigate accidents by automatically braking when there's an obstacle ahead. With it malfunctioning, I'm at risk of serious collisions--even a high-speed crash--if the system fails to engage in time. What's worse, when I questioned their "craftsmanship," someone at Auto Tech tried to blame the problem on "low brake fluid"--as though that would magically just happen right after their bungled repair, or that brake fluid somehow controls the radar system. The fluid level was still within safe limits, and their explanation makes zero sense to anyone with even a shred of automotive knowledge. they also claimed that if they added brake fluid, then it would all 'fall out' when we had the pads replaced. HUH? It was an excuse to not put in fluid, because we all knew that wasn't the problem. Their attitude matches the garbage quality of their work: defensive, dismissive, and totally devoid of accountability. I'm now forced to file chargebacks and take them to small claims court to recoup costs and get a real, competent shop to fix the damage they caused. Let this be a warning: Save your time, your money, and possibly even your life, and go somewhere that actually cares about doing the job right. read more

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The people in the shop are nice and I am sure they do good work. However, they over priced the repairs on my car by THOUSANDS of dollars. A $2.99 knob cover (the sice of a quater) was broken on my AC panel and in order to get the knob they tried to charge over $3000 in parts and labor to replace the entire working unit which made the total repair over $17,000 for minor fixes... I ended up fixing everything myself for under $1,000 so there was no comparison. They did not approve the estimate by me before sending it to my insurance nor would they make changes on it, so I would have been without a car if I went with them because obviously those damages totaled my car out. My car drove 100% normal and no exterior damage for reference. Only my display screen was broken which was on ebay for $300 and cost me $250 to install elsewhere, along with a $400 leather repair guy... read more

Brought my car in to get some repairs and they touched my window pillar for whatever reason. It looks bad as if they spray painted it smh. Pls take your cars elsewhere they charged my insurance 4k for something that could have been done under 1k and could have been done the same day not 2 weeks . read more

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Great service. They kept me in the loop at all times. Fixed my van quickly. I have no bad things to say. read more

I've taken all my cars to this shop for any major or minor repairs. They Take care of your car like if it's their own. Do amazing work & very fast and professional. Always kept me up to date. I won't be going any where else Prices are great compare to other body shops I've called as well ! read more

OMG! Best service ever!!!!! You're informed the entire process!!! No hidden charges, they tell you upfront!!! They work with your insurance company!!! The workmanship is high quality!!! Only negative is that it's not closer to home!!! It's hard to ask for more!!! (This is not a paid review! This is legit happy!) read more

Just so you know. When you sign the waiver that they're not responsible for any missing items. They basically take it as a green light to just take anything from your car. The work they had to do on my car was exterior work. I took most things I cared about from my car but some things were left in there. Its not an exaggeration when I tell you they cleaned out my car. Phone charger, windshield sun protector, some other items left in the back seat, all gone. That waiver you sign isn't about "in case something goes missing " they literally will just take whatever they want. It was exterior work and they went into my trunk. Idk what they were doing but they forgot a random golf club in there that is not mine. When they tell you to take anything of value out, it means they're taking anything thats not bolted down and tell you that its not their problem because you signed the waiver. When I asked if they have cameras they said it only goes back 4 days. Extremely unprofessional. read more

I got in a bad accident with my Honda accord, i called them and got my car sent over same day no issues. They responded quickly and were super friendly. they fixed my car fast and it looked great would highly recommend this shop to anyone! 10/10 read more

We came in to ATCC because it was a Geico Affiliate. Erick was honest + helpful from the beginning. He suggested we leave our deposit + drop off the car after the parts arrived which saved us time with our rental. Our rental also collaborated with the shop + had our rental here for pick up as well as drop off. We just received our car back + needed a minor adjustment which they accommodated easily. Car was clean when we received it back + their work was so timely! They sent email updates to let us know our car was on track for our the set date. Very pleased! read more

Auto Tech Collision Center - after repairs - Auto Repair Near Me - Los Angeles, California

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I couldn't be happier with the service I received here from everybody. I had someone crash into my door and was experiencing problems with it for a couple years. I took it here and they went above and beyond to get my door fixed and after a year when I began having problems again, I took it back and they quickly replaced the entire door after realizing there was a part missing from the original replacement they had given. The office staff are nice and professional and everyone myself and my family encountered during the repairs process were quite helpful. My door is working perfectly now and they also took the liberty to fix a few other minor repairs that I didn't even ask for. Worth the drive from West LA for the service and quality of work I got here, it is clear they do not cut corners and I am very satisfied with my entire experience at this shop and would recommend to anyone. read more

Amazing Shop, Angie and Gisselle are amazing! Took my car here and came looking brand new!

Auto tech was recommended to me by a friend and I couldn't be any happier. Amazing customer service and well informed about the whole process when leaving my car behind. They did such an amazing job with my car. Definitely coming back when needed. I recommend. read more

The employees were so helpful and communicative, and my car repairs were done efficiently and smoothly! I have now been to them three times and they never disappoint. read more

I took my car (13 Prius) here on 2023. Because my car vandalized and somebody stole my catalytic so insurance gave option to bring to this shop. Since it was close. I brought it. In context my car wasn't stayed on shop for more than 1 hour. Just for oil services and wear fixing. So 2 days ago took my car to do oil change and seem battery was low. ( I have car since new and never change batteries). So I found battery was change and sticker saying it was change it on 9/21. Only place my car stay for days was here. I know I was them. Because when I took car front them several plastics on panel door disappeared. But in the moment I didn't feel like fight with them. Now is different because this is no fair. We as customer put our trust on these businesses just to find out that they take advantage of us just to make income with our car parts to charge insurance as used original on other claims. So people be careful with this kind of businesses. read more

Review Perk: You get a free pre-paid gas card if you write an amazing review ( Note: You would have to present it to them in order to get receive it. Sadly, I did not partake in this perk... so I wouldn't know how much is in one of these cards. Premise On Review: To showcase the experience that I received from this top notch shop. Turn Around Time (TAT): Took about 3 working days from the time I dropped off my Rav (Thursday before closing) to the time I picked up my Rave (Tuesday before closing). Order Of Operations 1) Receive confirmation text of when your appointment is scheduled for. Before you arrive, they'll send you a form to fill out via email before driving in to your appt. 2) Once you arrive, park your car at the designated inspection spots and call the office to let a rep know that you're here for an appointment. Make sure you follow the covid guidelines signs that they put outside. Ie: Wear your mask at all time, practice social distancing, staying in your car until a rep comes out to greet you. 3) A rep will come out and inspect the car and give you the run down on what happens next. 4) They'll text you when your car is ready to be picked up. Before you come in, they'll send you another electronic form via email to fill out. Service: Service was top notch. Erick Santizo, my auto tech collision rep, was friendly, professional, attentive (updated me with new developments on the repair), and thorough in explaining the repair process. He also reassured me that the replacement texture bumper would be an OEM part. Sure enough, he was able to price match one for me. Collision Center For Thought: Definitely a great place to get your fixed. They even give you a car wash the repair. To tell you the truth, I couldn't recognize my Rav. I also found it reassuring that they stood behind their repair work and gave me a lifetime warranty on the replacement bumper. read more

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My car was damaged in a car accident. My insurance company referred me to this company and guaranteed their work. That was all I needed to choose this company. That called verified appointments. Kept me up to date on my repairs and when my car would be done. They were all very friendly and professional. My car looks like it did when I got it from the dealership. They made it easy. The rental car was there when I dropped off my car and I was able to leave the rental with them when I picked up my car. This is what I call service beyond my expectations. I would recommend this company. read more

Honestly! Best place to repair your car. Not expensive like other place who charge you an arm and leg for everything!!!!! Customer service was excellent! Made me feel very welcomed and the turn around on my vehicle was so freaking fast!!!! read more

Great service. Always kept me informed on my cars repairs. Would use them again if I were ever in need!

Absolutely professional work from the customer service at the desk to the repairs & anything else in between. Brought my car out a few weeks back was welcomed on a busy Friday morning & they always kept me updated with the process. Highly recommended if you are in need of any collision work. read more

Amazing work, my vehicle was completely damaged from the rear made it come back to life read more

Auto Tech Collision Center - Amazing work made my car look brand new very impressed with level of craftsmanship! - Auto Repair Near Me - Los Angeles, California

My car looks amazing. Everyone is extremely helpful. Oliven made sure my parts were ordered and installed to perfection. I'm definitely recommending them to friends & family! Thank you Auto tech . read more

Auto Tech Collision Center - Front waiting room for customers.. air conditioned & drinks - Auto Repair Near Me - Los Angeles, California

Our car was rear-ended and it looked bad. During the repair, they kept us updated on the status of the car and finished almost a month ahead of schedule. Since we are from NorCal, they worked with us and kept our car for almost a month without charging us storage fee. We really appreciate their flexibility! Thank you! HIGHLY RECOMMEND THEM!! read more

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Great service and reliable. My wife got her vehicle in a timely manner and the repairs done on her vehicle were like new. I highly recommend their services to anyone. read more

Took my X3 in for repair looks brand new an they are very nice reliable fast turn arounds

They were so helpful in navigating repairs after my accident. Even when the car had to be sent to the dealer for further diagnostics (the dealer was awful!) they helped me through every part of it. Can't recommend enough! read more

As you can see, I use this as a work truck. I told Johnny I need to get this and get it out. He ordered the door had it painted got the mirror I dropped it off they transferred all the parts I pick it up the next day I love this guy it's amazing. Do you know the place looks rough from the outside, but man on the inside they do really good work. You can never judge a book by its cover. read more

Auto Tech Collision Center - I took my mirror off - Auto Repair Near Me - Los Angeles, California

They did a wonderful job. Provided excellent service, updates, and calls when necessary. Everyone in office was nice and professional. I really liked my experience with Auto Tech Collision Center. read more

Got in a minor accident for the very first time and wasn't the most aware of repairs or insurance procedure, but the staff was always super patient and informative. Specifically, Richard "Bundy" Kim is the best and so helpful! I believe he worked on my vehicle and he made sure everything was as good as new. The shop is extremely responsive over the phone. However, I think they are pretty busy/popular so sometimes it's hard to get a quick appointment so make sure to plan in advance. read more

This place is accesible, and fast service. I do recommend . Plenty of space and your car is safely being repaired.customer service is fast and accurate as what they promised read more

I'm very happy with the results provided by Auto Tech Collision Center. I hit a pole, completely damaging my bumper, headlight, and more. I came in without an appointment, and Richard Kim conducted a thorough inspection, documented everything in detail, and provided a cost estimate the same day. The repairs were completed faster than I expected, and three weeks later, I have no complaints. Huge thanks for the great work! read more

Very communicative and I didn't have to be the middle man for my insurance and collision repair.

Great service fast and friendly. Great communication throughout the repair. Ask any questions they will have a response.

I was recommended this shop and I would recommend to others. Service was quick, staff is friendly and helpful, and verything was explained clearly read more

Best Auto Collision in DTLA! Honest, efficient, friendly, reliable and most of all they take care of you and your car. They work with major insurance companies and they are highly rated for customer service. I recently had to send my car in for a repair and it was the best experience ever! read more

Auto Tech Collision Center - Auto Repair Near Me - Los Angeles, California

I dropped off my Lexus after a hit and run accident, I highly recommend them. Their team was amazing they were very honest and reassuring through the stressful time. they have great communication from beginning to end and quality work they exceeded my expectations, I had a great experience. read more

This body shop (auto tech collision) Is the best body shop I had to deal with. They're real transparent with everything from beginning to end. Dropped off my Mazda here for an insurance claim. They took care of everything in a timely manner enough for me to get back to work on time since I had to request a half day. The adjuster broke down the process and let me know about possibility of a delay but mentioned that they will update me periodically with the progress, which they did via text and email. Forms can be done and signed electronically which is very convenient and time saving. This place managed to finish earlier than expected and also gave me a projected finish date ahead of time and managed to get it done the day I was told. The work is of high quality, they used good replacement parts and paint job looks amazing and left the car like nothing ever happened. Cleaned the mats and left it looking shiny and new on the outside. Would like to add that they conveniently call the rental company over to drop/pick up the rental off as well to skip the wait at the location which is a plus. Highly recommend this place if you need body work/paint done professionally and if you're short on time. Thank you all for the awesome work. and shout out to my tech Ulises! read more

Auto Tech Collision Center - After repairs - Auto Repair Near Me - Los Angeles, California

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So grateful for this AMAZING collision center! Car accidents can be such a burden in anyone's life and cause a lot of stress and anxiety. However, with the right collision center a lot of that can go away! Auto Tech definitely turned a stressful experience into a pleasant surprise! The customer service and experience: From the beginning Angie, Allison and Bundy were all extremely amiable, courteous and immediately made me feel comfortable and at home. The waiting area has a lot of room to sit down along with complementary coffee and tea to help you feel at ease. I was also able to use their free wifi while I waited and did some work! (see pictures) The estimator Johnny also thoroughly explained all the process which to be honest was extremely helpful since I felt stressed and confused as many of us do after a collision. He was detail oriented and made sure all of my repairs were done in a timely fashion. The entire Auto Tech team has a very kind and professional demeanor which is exactly what you need after being in a car accident. The repairs: After I dropped off my vehicle they surpassed they kept me in the loop through the entire process with text message updates! They have a relationship with enterprise so I didn't even have to leave the shop to pick up or drop off the rental it was extremely convenient!! They had my car ready PRIOR to the estimated pick up date, washed my car, cleaned the interior and were EXTREMELY detail oriented when it came to the repairs. I would recommend this shop to anyone who has just gotten in an accident, really cares about their car and would rather support a locally owned shop instead of any of those corporate shops. The location is perfectly central for anyone in Los Angeles. The service was BEYOND excellent and the repairs were SEAMLESS. I'm extremely happy with my car and with the Auto Tech team! Thanks to everyone who worked on my car so happy to have my baby back! I feel like I'm driving a new car :) Let my pictures speak for themselves their work is incredible!! read more

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Brought in a vehicle to have work done. Job was to repair minor rash to the rr quarter panel. Blending of the paint was supposed to be done. What I encountered was the worst blend in history. Which ever painter laid the paint down did a terrible job to say the least. Recommend for you to not bring your vehicle here if your concern is quality work. However, if your expectations are low feel free to bring your car here. This is simply a warning for those who care about their vehicle's paint work. read more

I am extremely pleased with the job that was done! Not only was the body work excellent but they even cleaned the inside of the car. Thank you, Johnathan and Giselle, for keeping me updated from start to end.I definitely recommend this place! read more