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    Xfinity

    Xfinity

    (374 reviews)

    Downtown

    I was frustrated that after my 2 years plan (internet, TV and Phone) expired, the big jump in…read moreprice ($50 to $100 monthly). I had spent a lot of time and efforts to cut it down a little. Sometime, I had to switch to another provider, went through a lot of hassle to set up and restart everything. Five year ago, I switched to Xfinity, the agent told me, after 2 years, the price increased as normal (yearly price increased $10 to $20). Just like what they said, not a big price jump, I continued my plan. What surprised me with all these 5 years, I never had a single problem, everything was running smoothly with Xfinity provided services. Sometimes, I had questions, and went to the store, the store is spacious, peaceful and clean. Greetings by the friendly frontdesk person and led me to the proper agent. 5 months ago, my computer was running a little slow, I decided to change my old router to the store router for a $15 router monthly rental fee. Agent Sebastion is very knowledgeable, took his time and found the best plan for me, not only no increase in price like rental router fee, and my plan will last another 5 more years without a big jump in price. My computer is running like a charm, I'll be their loyal customer!

    Constantly emailing trying to get customers to take on services like mobile phone which seem to…read morehave dodgy pricing schemes. I never really trusted Xfinity the entire time I had their service. Their speeds always measured much slower than they promised. I've been much happier with Point Broadband.

    Verizon - isps - Updated May 2026

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