Recently my laundry machine needed to be replaced. I went to look at the options at P.C. Richard &…read moreSon. Their sales associate Dwight greeted us as soon as we walked inside. They have so many appliances here, from coffee makers and blenders, to every single larger kitchen appliance, TVs, mattresses, even outdoor equipment such as grills. Dwight was very patient in showing a variety of washing machines that are similar to the one that needed replacing. We found an excellent one by Whrilpool. We agreed on a time and day their team would deliver the washer. Sure enough it was delivered as promised. They also hooked it up. The delivery was free. If you would like for them to dispose of an older, large appliance they can do that for you. I have been genuinely impressed with the selection at P.C. Richard & Son, their all around customer service and their product.

My experience with Mike, the salesman, has been wonderful. He's very professional, knowledgeable…read moreand kind. He always does his best to give us the best deals. Where PC Richard & Son falls short is their delivery crew. For the last 15 years I've purchased big and small appliances here from Mike. Some of the delivery crew are great while some don't know what they're doing, don't speak English or don't know how to setup and install the appliances. It gets really frustrating.

This review has nothing to do with the Manchester Best Buy employees but with the chain's purchas…read moreprotection plans they offer. They used to honor their policy with an easy product exchange in store but now is a total different story. Now, they make you call some place in Mexico and they have a process that I think is a scam. They offer to replace your broken appliance with a comparable one that happens to cost twice what you spend l. That's because according to them they don't make anymore the one you have bought. (How do I know that?) so they issued me a store credit but to replace my appliance I had to spend additional hundreds of dollars. Why do I have a protection plan when I end up spending hundreds and hundreds of dollars to have what it is supposed to be covered by my protection plan that ai spend hundreds of dollars to buy? As far as I am concerned this is changing everything. I have been a very loyal customer siam not going to buy a

Five stars for the West Simsbury Geek Squad! The team is incredibly patient, knowledgeable, and…read morealways hopeful when tackling our tech issues. They are excellent listeners who quickly figure out the problem and create a solution plan that actually works. We use them often for our phones and desktop, and the supervisor always goes the extra mile. We honestly don't know what we'd do without them--three cheers for this friendly and skilled team!" Cindi from Avon, CT

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

Everyone starting to come here instead of Walmart now. Why are the lines extremely long for self…read morecheck and the regular lines. Some of the workers are rude and when you ask them to help find an item. They don't want to assist you but just tell you it's over there and points finger in a direction. I come here bc I want to use to target card and save 5% but maybe it's not worth it anymore.

This is BY FAR the worst run target I have been to. WHENEVER I go to this Target there is a line…read morethrough, I am not exaggerating, nearly to the end of the store of people who are waiting in line to use either of the three or four self check outs and the two regular check outs. Ridiculous. This is in a high traffic area (Manchester), yet Target can't install more self check outs? Today I tried to go in for one product, however, I saw the line and prompty walked out. The Manchester Walmart is significantly busier than this Target, however, they manage to keep their lines short. Anyways I will be supporting Walmart from now on.

Simply an outstanding company because Erik and Steve are their employees.They do not cut corners…read moreand they listen to the customer.

Act Audio rewired our 1966 Chevy pick-up. The years and mice had done a number on the wiring and we…read moreneeded help! Act audio gave us a great price. They kept in touch the entire time, and the wiring works great and looks great too. Our recently asked "WHO did this wiring job? This is the best I've ever seen!" Yup- Act Audio of Vernon! Thanks again guys! We can't say enough.

James, Will, and the staff there are awesome. I have been going to act audio for about 10 years…read morenow. They have always been able to help me with my needs. I recently purchased a speaker box with an amp. James recommended a special they had. I went against it. And I was not satisfied with my decision. James then had his staff switch the product to the one he suggested. And my goodness. I am impressed with the sound in my car. For the money I spent, that was the right move. I highly recommend Act Audio as the place to go!!!

The actual club and food prices are great especially meat and veggies…read more The only reason this is a 3star is because the tire center is terrible. I'd give them 1 star. There never seems to be anyone there to answer the phone and when you go in your waiting until the tech is done servicing a car to help. Over my tire experience I wasted over two hours waiting on phones, or in store for the help. I also was told I could drop the car the night before only to be told by someone else it wasn't possible once I was there with the car. Then I had to go into the store to discuss that with the manager so they could give my keys to the staff in the morning. I saved about 100.00 over going to a town fair tire but with all the time waste and aggravation it wasn't worth it. If you don't value your time then go there.

Has at least one AI-mass surveillance device in their parking lot (from Vigilant Solutions). Why…read moredoes my car need to be scanned every time I enter and leave, and the precise records of my visit added to the dossier Motorola is keeping on me? That data is of course being sold to many other companies and law enforcement agencies, without my consent, and without even notifying me. I am forced to go find their privacy policy on their website, in order to locate even a vague warning that this is going on. Even then, they don't tell me who they share that data with, or how it is actually used. If you're okay with selling your figurative soul to the mass surveillance AI and going in, you will find that they have a pretty good selection of items to buy, and their gas prices are usually pretty good. Their customer support staff always seems lethargic and generally uninterested in helping you, however. They'll do the requested tasks, as long as those are a part of their defined job, with no friendless or smiles. They will only speak when doing so is needed, even to the point of appearing rude by not responding verbally to you. As for prices, they tend to have the brand names at slightly lower than average prices. So if you want brand names, this place can help you. If you're okay with off-brand substitutes, other stores often have better off-brand prices than the store brand here.

Everything went well. Reasonable price, skilled technicians, quick service. Job completed perfectly.read more

Brought my 2019 Macbook 16" in on 8/17/22 for a screen replacement. They quoted me $320 and about…read more1-2 weeks estimated wait time. I accepted. About a week later, I get a phone call stating that the replacement screen is actually $620 and I need to accept the overage. It's also recommended that I purchase the $25/month Asurion plan to expedite the service and decrease the price to $590. I need the laptop for work and I've invested a lot into the original purchase, so I reluctantly accept to the $590 price and the asurion plan. 1 week later, I call in to check on the status. They say I never accepted the overage. I tell them I accepted already and they should proceed and order the part. I call again the next day to verify that the part is ordered, and the phone is off the hook. Straight to voicemail. I drive there in person and tell them the situation. They say I still have not accepted the overage charge. I sit there with him for an hour until he puts the order through and actually processes the order for the part. 2 weeks later. We are at 9/23/2022 now. The part is installed and working. They ask me to come in the next day and pick it up. I arrive the next day, and immediately notice something wrong. The replacement screen's clamshell they used is Silver. My laptop is Space Gray. So now, half of my laptop is space gray and the other half is silver. I decline this and tell them to order the correct display. Today is 10/6/2022. Everytime I call to check on a status, the phone goes straight to voicemail. Whenever I stop by to check in person, the store is closed during normal business hours. Stay away from this location at all costs. My $2200 Apple laptop is gone and I do not know if I will ever receive it.