To whom it may concern- I am a ceo of a public company and never make posts but Maria at ATT gave…read moreme impeccable service today when my phone wasn't working in the middle of a business day. She was calm, understood my needs, juggled my non tech knowledge very gracefully and was even able to help multiple customers while checking back on me as phone transferred - excellent job Maria! - signed Michael catching people doing the right things !

Super great service from Jacoby A at this neighborhood gem in Manasquan. Jacoby is polite,…read moreprofessional, knowledgeable and was patient with my MANY questions when I popped in to upgrade my phone. Transferred my data, explained my new plan and was able to keep within my budget on the new phone and data plan. Give this young man a raise, bonus and free lunch !!!

Excellent!!! I broke my screen on my iPhone XR I called and they got me right in and I paid exactly…read morewhat was quoted over the phone. i do recommend this business. No bull. Fast and reliable. Ty

Very friendly, knowledgeable and efficient. Would definitely go back again. My phone had a minor…read moreproblem that they fixed quickly and easily. They didn't try to upsell me at all

Awesome experience and a life saver. Fixed my daughter's phone in less than 20 minutes after the…read moreVerizon down the street told me it wasn't fixable and then tried to scam me. Service was great and it was refreshing to work with such an honest person after my terrible Verizon experience.

Andrew repaired my iPhone screen and fixed an older phone at a great price!…read moreI have gone to them for other family members phone issues, and they have done a great job, I highly recommend this company!

Trying to get a questioned answered, need store assistance. No one answers the phone during…read morebusiness hours, called several times during the week.

I recently became a new AT&T customer and had to come into a store to activate a discount owed to…read moreme as a First Responder. I went into the Jackson store and was helped by your employee, Joaquin Anderson. He was great. Polite, courteous and got my transaction done fast. As a new AT&T customer we will definitely be utilizing this store for our cell phone needs. Thanks!

I wouldnt buy a phone anywhere else. You walk into this store and the owner Matt is Amazing! He is…read morewilling to help with everything and will walk you through the entire process from start to finish. He evulates your bill as well to make sure you are not over paying. He also gave me a loaner phone when my phone broke and I didnt have an upgrade. Best part is you dont have to wait in line like those corporate stores and sign in on a piece of paper.

Worst cell store ever dealt with. This store is advertised as a Verizon store. My father took my…read moreson in to have his phone fixed. Battery expanded and popped open phone. Said they cannot fix and it is not covered by warranty even though I have full warranty coverage even extended and the website states the insurance does cover repair/replace. My elderly father helping me out to bring my so was lied to by sales associate Nick P. Instead of explaining how to go through ins they LIED. As I explained my father was just scammed into upgrading just to get a sale rather then doing the proper thing or giving a choice. Made it seem the best choice was upgrade to save most money and less problems. My father went ahead with upgrade and after all said and done the salesman Nick told my father they couldn't take my sons phone for trade in credit because they are only an authorized dealer for Verizon and need to take to a corporate Verizon store and they will take the phone and issue the credit. After being told this I reviewed invoice and first I notice they had the sale listed under my name but an incorrect address in NC. No trade in credit so billed 1110.00. I spoke with Verizon corporate and was told cannot bring trade in to another store and esp no credit will be given due to the battery busted and popped open part of phone. They also told me INS WOULD COVER THAT AND THATS HOW IT SHOULD HAVE BEEN HANDLED AND ADVISED. I called this cellular sales place and spoke to the Manager, John, who insisted I was told wrong and all my father was told by them was the truth. When I questioned about invoice showing wrong address but with my name for billing he insisted it was an error. I told him my dad had pointed it out to salesman and received an explanation stating it's not anything to worry about. It's their system and as long as my name was correct that it was fine. (UHM WHEN DOES A COMPANY ALLOW ENTERING INCORRECT BILLING INFO ON A SALES INVOICE FOR NEW MERCHANDISE AND NOT WANT TGAT CORRECTED TO MATCH FOR THEIR OWN ACCOUNTING OR TO AVOID A PROBLEM IF EVER I NEEDED TO CALL AND THEY ASK ME TO CONFIRM WHO I AM FIRST AND I GIVE MY ADDRESS BUT IT DOESNT MATCH WHAT THEY HAVE? THE AMOUNT OF HASSLE AND PROBLEMS TRYING TO RECEIVE HELP?) I pointed out the problem with this to the manager John and he then changed his story and said oh yes it happens with our system but it's ok as long as name correct. I pointed out all the problems and deceitful wrong doings and he just got annoyed and didn't want to explain anything else and just offered with nasty tone if I wanted to bring phone back and get refunded. I wanted to find out what happened and how to fix and he wanted nothing more to do with the situation. I then asked if I called corporate would they agree to this billing issue being blown off. He just again got nasty and said how he has customers to help. I explained I was a customer but he didn't want to bother I asked for corporate phone number and he was annoyed by that. I also asked for district manager name and contact info and he immediately sounded worried and then got nasty saying oh no I'm not giving you that information. After a few exchanges he finally gave me the email for his district manager. Then when I wanted to confirm name he said a few things about wasting his time and then hung up on me. I will be contacting both district manager and corporate company to let them know the kind of people working and representing their stores reputation and reporting them to Verizon corporate. The manager is a joke. Even tried telling me to call back and speak with nick the salesman and got annoyed when I told him HE is the manager why would I go to nick just for him to need manager to help fix. Horrible, uneducated, manipulative, ignorant, useless manager who doesn't give a crap about policies and customers that aren't just a quick upsale unspoken person. Do not go to this store. You will be ripped off or manipulated by probably most who work there. If any honest good people employed there you deserve better! I wish I could rate this store a 0. Cellularsales Verizon authorized seller and promoted as Verizon store. Follow their own corporate rules and do not follow Verizon's corp rules so you will not receive the service you are entitled to from Verizon. You will lose out on many of benefits and service you pay for because not an actual Verizon corp store!! Make sure you deal with a corp store not third party or this is what happens. If I wasn't paralyzed that manager would have been dealing with me in person!

I walked in trying to activate a new phone on my account and Jonathan jumped in to help. He did his…read morebest and in reviewing my account he also made a suggestion for 5G internet which is available at my home. Jonathan mentioned that I can save another $5 on my Disney+ account with the military discount, which they weren't offering earlier. Overall Jonathan saved me $50+ per month as long as the internet is successful. Thank you, Jon!