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    RadioShack

    1.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    11 years ago

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    T-Mobile

    T-Mobile

    3.4(5 reviews)
    1.4 mi
    Virtual estimates
    Shipping

    Absolutely the WORST customer service ever! A few months ago they sent me a "booster" tower to get…read morebetter service in my home. It worked fine for the time I had it. It stopped working a few days ago so I called. They put me through to a 3rd party rep overseas. He told me that they discontinued the tower and could not explain why I wasn't notified. Our phones stopped working inside the house. He then had us perform meaningless resets which didn't work at all. We continue to have 1 bar in the house. After wasting an hour with this guy, he told me to return the tower to a local T-Mobile store to get my deposit back, which I tried to do. After waiting for about 20 minutes, the store rep told me that I was given misinformation- they don't accept the boosters in the store. T-Mobile's customer service is horrible, their service is pitiful, and they raised our price by $10.00 a month after guaranteeing that my rate was locked in for life. If you are considering going with this lousy company, DON'T DO IT!

    I was extremely disappointed with the service provided at the Bayville, NJ…read morelocation. The female manager misinformed me of the two promotions. She also provided wrong information pertaining to switching cell phone providers. As my first experience with TMobile it left a bad taste in my mouth. A store manager should be honest and informative ensuring customers are pleased with the service provided. I will never go back to that store. Nor would I recommend the Bayville location to my family, friends or to my clients. The problem that the store manager created was time consuming on my behalf. It involved me calling the TMobile 611 number to resolve my issue. Thank you Nicole from the rebate department for your professional, outstanding, courteous, service resolving the problem that the Bayville store manager created. Nicole went above and beyond exceeding my expectations which I greatly appreciate.

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    T-Mobile
    T-Mobile
    T-Mobile

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    iFixandRepair

    iFixandRepair

    2.9(20 reviews)
    3.1 mi
    $

    Brought my iPhone in with a line through the screen. Charged me $250. Phone started glitching &…read morefront camera stopped working, brought it back replaced screen, happened again, told me they had to order an upgraded screen. After 4 visits, screen didn't fit properly & the phone stopped functioning. They neglected to tell me that was a possibility on my first visit & that the phone was actually under factory warranty, I would've brought my phone to Apple if I knew that & not wasted my money. They ruined a brand new iPhone 16 pro max & I can't get a refund.

    Learn from my mistake & spend the extra money by going to a Samsung authorized repair shop. This…read morestore is located between Fabulous Brows & Ocean County Sports in the Ocean County Mall. I did not confuse this store for another store as suggested by the merchant. This ifixandrepair in Toms River "repaired" my cracked phone for $277.22 on 8/18/24 by putting a screen replacement on that started coming off in a month or two when the so-called "warranty" ended. The receipt said "Ocean Retail LLC", but the storefront says iFixandrepair. Then dust and debris got into my phone. I had to get it repaired by a repair shop authorized by Samsung with a similar name: Ubreakifix. They fixed it right (& they put the name of their business on their receipts). I emailed ifixandrepair at the email the receipt was sent to twice, messenger@messaging.squareup.com for a refund & heard nothing in response. The emails did not come back as undeliverable.

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    iFixandRepair
    iFixandRepair
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    Dante's iPhone Repair

    Dante's iPhone Repair

    1.0(2 reviews)
    1.4 mi

    I called about a phone and paid for it with a credit card. I drove 45 minutes to pick up phone. it…read morewas sold to someone else. They tried to sell me another phone which was more money. I requested a refund . They never put the refund until a month later. It took over 2 months to get my refund. This company is very unprofessional !!!

    I brought my phone into this store for a battery and port. I was quoted $75 plus $40 if the back…read moreglass broke. I agreed. Then I was told the front glass would probably need replacing bc soldering the port would break it. Desperate for my phone back I okayed this. I picked up my phone and was very happy. Two days later, my new screen broke. It wasn't dropped or hit. It just broke. I noticed it didn't sit flush at the home key like it did. I brought it back in and was informed they are never like they were out of the factory. If I knew this prior, I would not have wasted my $160. Now I have a broken screen on a phone that needed a port. Dante gave me a $5 screen protector to prevent the crack from spreading. It was mirrored so now it requires the display be turned up without Battery Saver on to see the screen. This drains the new $75 battery. My phone is ruined. I will never go back. Dante told me he would get back to me to see what he could do but a family member is ill. My husband was just diagnosed with cancer. At the end of the day, I'm still without $160 and the phone I loved so much. I purchased a new phone. I am writing this long review so others will think twice before fixing their phones. If screens are not guaranteed to last longer than 2 days, why do it? You wont be forewarned that this can and may happen to you

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    Dante's iPhone Repair
    Dante's iPhone Repair
    Dante's iPhone Repair

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    RadioShack - mobilephones - Updated May 2026

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