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    Verizon

    2.4 (20 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 month ago

    Services - Verizon

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    Reviews With Photos

    Ian, the snake, is apparently a manager?
    Donald L.

    Absolutely the worst customer service from not only the salesman but especially the sales manager, Ian. Walked out of there Friday with paperwork in hand and then when I got the actual paperwork from Verizon and what are charges and bill is going to be it was completely different. We had to take everything back on Sunday and Ian, the manager, make sure that we knew he did not like that at all! The absolute rudest person I have ever dealt with. We have been with Verizon for over 22 years, but that is ending now!

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    2 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
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    3 months ago

    Business owner information

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    Verizon S.

    Helpful 0
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    1 year ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 2
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    Photo of Dale B.
    167
    50
    53

    3 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 1
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    6 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 2
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    Photo of Erni D.
    142
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    5 years ago

    Very friendly and helpful staff. Best Verizon I have been to by far. They've help me troubleshoot and set up numerous devices

    Helpful 1
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    Photo of Tish P.
    1289
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    12 years ago

    Helpful 3
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    3 years ago

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    2 years ago

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    Verizon S.

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    4 years ago

    Helpful 2
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    6 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
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    Photo of Fay L.
    72
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    4 years ago

    Poor customer service. Employees stand and sit chatting about non-work issues together while customers wait for help.

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    5 years ago

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    6 years ago

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    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
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    9 years ago

    Helpful 0
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    12 years ago

    Helpful 0
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    Photo of Lisa H.
    29
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    10 years ago

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    Photo of S D.
    1
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    10 years ago

    Helpful 2
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    12 years ago

    Helpful 1
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    Ask the Community - Verizon

    AT&T Store

    AT&T Store

    (11 reviews)

    Customer service was great! I had some Sim Card issues after my son dunked my phone I the bath tub…read morecame in and Rebecca helped me get fixed up right away! Left a very happy customer!

    DO NOT PURCHASE ANYTHING FROM THIS AT&T STORE!!!…read more Went into this store to upgrade my daughter's iPhone. During checkout Brad told me it was REQUIRED that I sign up for insurance "because the phone is over $1000". This was not only untrue, it is illegal to force customers to get insurance, I looked it up. The insurance was almost as much as the monthly installment for the device and significantly more than AppleCare. Why did Brad make this demand, because employees are incentivized based on how many customers are signed up for insurance. Also, if you purchase in the store they charge an additional upgrade fee ($35), which I would not have been charged if I had just ordered in the app. I know because I upgraded my phone through the app a few months back and was not charged that fee. I called AT&T directly after the purchase but to cancel the order they were going to charge me a restocking fee even though the device hadn't even been processed or shipped. I did get them to cancel the insurance, they confirmed it was optional, but they refused to refund the store added upgrade fee. I have been a loyal AT&T customer for over 20 years and am VERY disappointed with the in-store experience. The only thing these stores are good for is dropping off trade-ins and maybe some limited support.

    Dr Cell Phone

    Dr Cell Phone

    (22 reviews)

    This business is not a place to spend your money or your time! They will work on your phone and you…read morewill have more problems with it, than you had when you brought it in. It wasn't just me either, when I went it in, another customer was having issues too. What makes it worse is... They would not admit to the new problem after they worked on it and would not do anything to make it right. I spent $140 to only get my phone back with more issues than I originally had!! Please do yourself a very big favor, Don't do business with these people they are not in it too help you or look out for your best interest! They are just trying to get your money and have you sign a release stating that you understand you will not get a warranty on your phone work done * This is a public Announcement

    I am giving them a five star for superior customer service. something you don't find often. I came…read morein stressed about my phone. The young man listened and patiently took my phone. Magically my phone started to work. Yes it was only frozen, but instead of trying to sell me a repair job or new screen he unlocked it. Gave me the simple instructions on what to do. My my my, I am a happy camper. I also went to T-Mobile first and did they help me???NO Dr. Cell will have my service if ever I truly need them. Update!! My parents are always have something magical happening to their phones and Dr. Cell is there go to place. I have been being to update this review for months. My parents are so happy with the customer service they receive and all they do is rant and rave about satisfaction. Dr. Cell great job !

    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    (1 review)

    I never write reviews, but today I'm making an exception. I have been unemployed for the last two…read moremonths and I was trying to cut back in my bills so I wanted to try Cricket. I called the store and asked for prices and insurance coverage for my iPhones and the assistant manager assured me that they can insured both of them. The assistant manager couldn't insure the phones while trying to open the account so she called customer services and they told her that she could add them at the end. She closed my previous carrier account and couldn't add insurance for my phones. At the end I opened an account with cricket based on a lie. They don't want to refund my money and refuse to give me managers phone number. ***DON'T GO TO THIS STORE*** Nunca escribo reviews pero hoy voy hacer una excepción. Estoy desempleado por dos meses y decidí reducir mis gastos usando cricket. Llame a la tienda a preguntar por precios, seguro de celulares y la asistente de manager me aseguro que los podía asegurar sin problemas. Mientras estaba en la tienda la asistente de manager no pudo añadir el seguro mientras abría mi cuenta y tuvo que llamar a customer services y le dijeron que lo podía hacer al final. Ella cerró my cuenta con mi antigua compañía de celulares y no pudo añadir seguro a mis celulares. Al final abrí una cuenta con cricket basado en una mentira. Ellos no quieren devolverme el dinero y no quieren darme la información del Manager. ***NO VAYAN A ESTA TIENDA***

    From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Tomball store today.

    Verizon - mobilephones - Updated May 2026

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