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Verizon

2.5 (22 reviews)
Open • 11:00 am - 6:00 pm
Updated 1 month ago

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5 years ago

Helpful 85
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2 years ago

This place is crap. They did an early upgrade and completely screwed it up. Wasted a whole day.

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Verizon S.

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2 years ago

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3 years ago

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Verizon S.

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6 years ago

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3 years ago

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4 years ago

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5 years ago

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4 years ago

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11 years ago

Helpful 2
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7 years ago

Ryan Hall is simply amazing! Just purchased two new watches! EXCELLENT customer service! I'm walking out very pleased!

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3 years ago

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9 years ago

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9 years ago

Helpful 3
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8 years ago

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11 years ago

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9 years ago

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11 years ago

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8 years ago

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9 years ago

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7 years ago

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10 years ago

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Windsor Electronics

Windsor Electronics

(13 reviews)

Hi everyone, If I could give them negative stars I would!…read more I bought my TV from Best Buy at the end of December. I picked it up in Jan of 2023 and my son's Xbox didn't work. I called Best Buy they said I was out of the 15 day window and had to go through LG warranty. So I did... LG placed me with Windsor Electronics and I was assigned to work with Jackie. When Jackie called me I told her the same information I gave Best Buy and LG. I explained my TV wasn't even 2 months old and I wanted a new TV vs. them fixing it. She told me she would leave my case open but I needed to call LG and speak with a Executive manager at LG because the employees were from the Philippines and wouldn't be able to approve that request. So I called LG back, recieved a call from Senior Management. The lady at LG told me I had to have the repair thats LGs policy. Then LG proceeded to tell me I had an appointment scheduled with Windsor. I explained I did not have anything scheduled because I wanted a new TV and Jackie said I had to discuss it with LG and I would have to call her back to let her know what the outcome was. LG Management called Windsor and Windsor told LG, I requested to cancel their assistance. I explained again I did not. We left it as I would still need to set my appointment up with Windsor. I call Jackie back to schedule my appointment. No answer, no call back. LG calls me and says do I want to cancel my appointment with Windsor. After all the back and forth I'm irritated now, I tell the lady No, LG Management stated I had to keep my appointment because they wouldn't replace my TV until it was determined they couldn't fix it, or 3 repairs. A few minutes after I get off the phone I get and email saying my appointment with Windsor is canceled. Still no call and no answer from Windsor. I call LG back speak to team leader for them to tell me Windsor emailed them and I quote, " The customer was dishonest with us" so we don't want to accept the repair. Now I have called Windsor several times and left a message and still have not received a call back. I am beyond disappointed and disgusted with Windsor. I had no reason to lie to them and did no such thing! For them to email LG and state that about me is unacceptable!

Mike is a wonderful guy. It was a joy to meet him and have him in our home to repair our LG 65"…read moreOLED TV. He called early in the morning to let us know his arrival time and got to us earlier than expected. He worked quickly and gave us tips on how to keep our TV working optimally for years to come. He told us great stories about his time in the Navy and kept our kids entertained. We made him fresh coffee before he left. It's really rare to find someone with his level of passion for electronics these days. Also, despite having some difficulty breathing, Mike kept his mask on the entire time. Ultimately we felt very comfortable with Mike and we are happy to know that we now have a service contact for any other TV repairs we may need.

Verizon - mobilephones - Updated May 2026

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