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    Rent-A-Center

    5.0 (1 review)
    InexpensiveElectronics

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    12 years ago

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    Best Buy - Virginia Beach

    Best Buy - Virginia Beach

    2.3(137 reviews)
    6.3 mi
    $$

    I've been a loyal Best Buy customer for years so this experience was extremely disappointing…read more I purchased a dishwasher, and the installation was handled by a subcontractor (Tried and Tested, LLC). What followed was a complete breakdown in professionalism and execution: - The technician marked the job "complete" without ever showing up - My tenants took off work and waited all day - The technician arrived nearly 8 hours late - Unprofessional behavior occurred in front of a child - The installation was done incorrectly, causing a water leak and property damage Despite requesting a different technician, the same subcontractor was sent again. The situation got worse when a replacement dishwasher was scheduled without my request. During that visit, the technician dropped the new unit and installed a damaged dishwasher with a loud, faulty motor. At that point, I had to hire my own contractor out-of-pocket to remove, return, and replace the unit properly. This cost me time, money, and unnecessary stress. The lack of oversight of subcontractors is a serious concern. If you purchase appliances from Best Buy, I strongly recommend confirming who will perform the installation. This experience fell far below expectations.

    Customer service is lackluster at best…read more Had an appointment and showed up to be told I wasn't in the system and other customers were waiting. Fine--things happen, so I made another appointment. Showed up early the second time. The auto tech, Doug, rolled in right at 10a (my appointment time), had to get himself situated, then immediately "reminded" me it's a drop-off and he'll get to it when he gets to it. Meanwhile, my confirmations clearly state a 10a appointment and that the warranty service should take about an hour. The actual fix? 10-15 minutes for a known issue with the radio/vehicle combo. I asked for a manager. Brittany Austin came over and while she was professional, it felt very staged--like managing a dissatisfied customer vs actually addressing the issue. Doug's dismissive approach was never really acknowledged, which was the main problem. At the end of the day, all of the back and forth could've been handled differently and with a lot more respect for a paying customer's time. This radio was purchased here and this is now my 4th visit back. One would think... but apparently that's too much to expect. And they get paychecks. Smh. 0 stars

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    Best Buy - Virginia Beach

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    Target - Bafroom

    Target

    3.2(64 reviews)
    2.2 mi
    $$

    I enjoy Target and generally my trips are pleasant. I went to target yesterday and was trying to…read morefind an item within the Beauty section. I asked three associates standing together where I could find a particular item. One of them shared with me some numbers. Now, if you go in the beauty area, you know the numbering is fainted and hard to find. I walked around a few times until I found the item. It would have been helpful to receive directions to find the aisle. Other than that, I love target and I'm a frequent shopper.

    I come in pretty frequently to this location for random stuff. I came in today to get a new…read moreprinter, I picked it up gently and carried it softly to the front of the store. I set my new printer down at the cash register, and the cashier couldn't get the belt to move. I set it very close to him where is barely needed to reach to pick it up. He gets all sassy after not saying a word to me and slams my new printer down in front of him. He then carries it away without saying a word and has to unlock the security tag to it. He walks back over to the register and tosses the printer on its side, hard af too. I see my total pop up on the screen but I hear nothing from him still. Dude just broke the printer I wanted right in my face and didn't even say a word while doing it. Took my ahh over to Best Buy and told the cashier about it and we laughed at his goofy self. Go over to Walmart across the street to get treated better, and that's saying something.

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    Target - Order pickup and nobody's home.

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    Outside of Target

    Rent-A-Center - electronics - Updated May 2026

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