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    Verizon

    1.7 (46 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    4 months ago

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    4 months ago

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    2 years ago

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    1 year ago

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    7 years ago

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    Verizon Customer Service

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    5 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    16 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    15 years ago

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    13 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Upon leaving, Chase said, "If you need anything, just give me a call." and he gave us his number.

    Mentioned in 3 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 159 times last month within 15 miles of this business.

    Verify this business

    Verizon

    Verizon

    (20 reviews)

    $$$

    Having been a Verizon customer for 20+ years, I have always gotten the best deals and service…read more Rarely (if ever) have I or my family members made any complaints. But the attitudes and overall decorum of this store location that my mother and I encountered today was just abysmal and ruined our day. First of all, we entered and no one greeted us or asked if we needed help. We were hoping to get a new phone case that would fit my father's outdated I-phone 11. I knew we probably wouldn't come up with anything and that it would be too out of date, but we'd gotten multipurpose cases here before. We made our way over to the phone case area and it was a mess, there didn't seem to be a real order to anything, things were mismatched, etc. Then an employee walked past my mother and let out a loud, disgusting belch. A nearby customer, who was waiting for said Verizon employee to come back and attend to him, even responded in disgust and annoyance saying with immense sarcasm, "Charming." I then made my way over to an older gentleman employee, saying excuse me and apologizing if I was interrupting him as it looked like he was in the middle of helping someone/doing something on his tablet. Said gentleman rolled his eyes, huffed, and said in a deeply annoyed tone of voice, "What's up?" I asked if they had any cases that would fit an I-phone 11 and he interrupted me before I had time to finish my question and said, "We don't have that. It's too old and out of date. Happy Holidays." before going back to what he was doing. While I knew it was a long shot that we could get said case, I believe we could have been treated more kindly and that overall demeanors of the employees and the store could have been better and more professional. As a customer there for almost 20 years, this was very very disappointing and made my mother even consider switching service providers due to how everything went.

    Holy Cow!!! If you want to be railroaded into the most expensive phone deal ever and for you to be…read more'in the dark' the whole way this brand is for you. I explained to the salesperson who "helped" me that I was a senior and wanted a low-cost plan for two phones I already owned. What I wound up with is a plan that cost me nearly $250 for just the first month!! This is how they treat seniors?? If you shake hands with these people here make sure you count your fingers after!! NEVER AGAIN--BUYER BEWARE. (T-Mobile had a plan at $55/month for two phones plus tax.)

    P.C. Richard & Son

    P.C. Richard & Son

    (51 reviews)

    $$

    We recently moved and this store is local to us. PC Richard's is a name everyone knows. I will say…read morethey have some of the better prices around however, their sales team needs a class in customer service, at least at this store. Since moving in we've had to buy a couple of major appliances. It's already stressful having to move and schedule delivery and what not. The sales team at this store as a whole just like I said needs a class in customer service. You call there and you're not met with anyone friendly it seems unless it's the girl who calls to schedule the delivery. They pick up and don't say who they are which is strange to me. I've worked customer service jobs and we've been trained to say Hi, this is (insert name). Unappealing that the sales team doesn't do this. Also, I've caught some of them lying about other sales associates not being there when they are. There are only two sales associates I would consider giving business too, Paula and Dave as they were nice and considerate when we spoke with them. Curtis the manager was okay as well and wanted to make things right. The first one we brought was a dishwasher and our sales lady Paula was great and very helpful. However, installation of it was a nightmare. The first installers who came, came before the dishwasher was even delivered and then took the kit that I paid for back with them. The second installer who came was okay but said they couldn't do it because our dishwasher wasn't next to the sink. It was but not side by side with the sink making a more difficult job. The third installer who came was a straight shooter told me it was more difficult but could be done and the second installer just didn't want to do it. I do speak to the store manager more than once regarding this and they did make things better by offering a rebate and buying a longer hose I would need. Our next appliance was a stove. Nothing too bad with that came and was installed no hassle. However, the hood we also brought was on back order and would be delivered at a different time. That came the other day and the third installer who did my dishwasher came and did the hood which I was grateful for. When I had to call and schedule the delivery of my hood to my stove the person who answered the call sounded annoyed they had to do something and then just hung up on me after scheduling my delivery.

    We are loyal customers. Our washer, dryer and refrigerator are all from these folks. Their customer…read morefocus sells us on shopping here ... the staff, have worked with Paula and Tom, cares that we get the best product for our situation. Low pressure, probing, smart questions and then recommendations that are logically based. We just ordered a new stove and Tom and Paula found the stove that matches our exact needs plus it's on sale! Saved $500 over one online outlet.

    Verizon - mobilephones - Updated May 2026

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