Super fast, friendly service for a great price. Had my phone back looking brand new in 20 minutes…read more Highly recommend!!

Love the place. First time I stopped by Cellairis because the protect screen on my phone had…read morecracked from my kids. After all, I always go Cellairis for phones or iPad accessories. I trust their service, and they give me options if I am looking for something particularly. If you pay cash, they will wave the tax part for you.

My phone looks brand new, thank you so much! Only took a few hours…read more.. Highly recommend.

I was in the immediate Berwick area and needed a new iPhone battery. Was told by a friend Hello…read moreCellular has them and installs. Was glad I did not have to search for a location and drive elsewhere. I walked in and stated my iPhone needed new battery. I had no knowledge of any off-market battery available for iPhones so would never have had a thought to ask, and was not informed of that upon requesting service and absolutely no indication of that. Unknown to me, and w/o any info provided, I assumed a 'new' Apple battery was placed in my phone. I paid and left. I received a message on phone from Apple the second I plugged it in for charging..."non Apple battery". I called Apple support to inquire, and they informed me of their policy and would not repair or even "touch an iPhone with an aftermarket battery", and they suggested I return it because it can and does causes problems. As I used it that evening, it was obvious something was not right in the performance of phone. I noticed the warranty limit on receipt, so after calling the next day, had an appointment set up two days later when a 'skilled person' would be there to swap it out. I was told it had to be ordered. Another trip back in...all "convenience" already void...supposed new Apple battery was installed. I inquired why I was not informed or given a choice about Apple battery at first visit. The very nice employee told me that "THERE USED TO BE A SIGN ON THE COUNTER...I DON'T KNOW WHAT HAPPENED TO IT." Immediately that evening i knew something wasn't right...battery ran very, very low w/minimal use! I tried charging it several nights, I always start charge before retiring and is completely charged in the a.m.. It charged, but again started losing charge right away and lost all charge by evening. I am not a frequent phone user all day at all. I have found no e-mail address to get my message in over the weekend, and there is no also voicemail available to leave a message. I will try when store opens at 10:00 and so hopefully won't have to make TWO MORE trips! I ended up paying $160.00 for an Apple battery that is faulty and does not work. Have never had this happen. Pretty bad and extremely inconvenient and time-consuming. Just the facts. I will update review.

Olga was extremely helpful with switching over to Cricket. I had lots of questions and she was able…read moreto answer them all with a lot of patience.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Ridgeland store today.

I have an I phone 6 that was frozen a while back and wanting to get a new battery for it. I went…read moreto the Cellular solutions at the Savannah Mall yesterday to have one put in. Mr. Fahad put in a new battery but the phone still not doing anything. After 10 minutes went by with him trying different options, he figured it out that the mother board of my I phone have been damaged. I offer to pay for his time, but Mr. Fahad, is a honest man, that he feel it is not right to charge me since I did not get my phone fixed.

Arnell and Steven were absolutely amazing. Helped me purchase a new iPhone 17 Pro Max for a low…read moreprice and had amazing deals with it. The customer service was positive and funny. Arnell has a very nice car as well. They need raises!!

I've been a Verizon customer for 20+ years and the Customer service at this store (lady's…read moreisland,sc) is making me go to another provider. I'm sure some of the employees are helpful. But one igot today obviously resented having to talk to a lowly customer

Jason is the perfect salesperson for any potential buyer and most especially for a client who is…read morenot a techie! My previous experience, a few years' ago, at a neighboring Verizon store had been "less than positive" so I had hesitated at trying Verizon again. Calling first and then entering this store were both positives and then my one on one with Jason topped my expectations! I ended up buying both an iPad and cell phone replacing my older version of each and with good savings! From this initial visit, I feel that I am qualified to recommend highly this Verizon store, its employees and especially, my personal salesperson, Jason! Elizabeth Rae This review relates to the Verizon Store on a Hilton Head Island!

We made a change from OUR LONG TIME CARRIER...AT and T. David, our customer service person, went…read moreabove and beyond to help us. He answered the phone when I called and told me to wait one hour before coming. He texted me about 45 minutes later to let me know he was ready for us. We arrived and had David's undecided attention for two hours. He was extremely patient, professional, and kind to us. We are happy we made the switch to Vetizon. Never thought we would, but happy we did.

I had an absolutely incredible experience!…read more The other day I was rollerblading when I fell HARD and ended up messing up my phone screen real bad. I looked for phone repair shops online and this place had exceptional ratings. Can confirm--if you have trouble with the screen of your phone, then this IS the place to be. The service here is actually that good! The lady at the counter, Mrs. Shelby, was upfront with the process, the cost, and the duration of time it would take to get my phone repaired which, for me, was a little over an hour. If you're having trouble with your phone, iPad, or console, I totally recommend dropping by and giving this place a chance!

The price-to-quality ratio is abysmal; I got back a botched, shoddily executed job that was neither…read morefinished on time nor brought to a logical conclusion. For this (disassembling and assembling the phone, no soldering, no repairs, only replacement of the finished module), they ripped me off for an absolutely fabulous, unbelievable amount of money, as if I had paid for an elite prostitute. The phone wasn't even fully reassembled; the back cover wasn't closed properly. Instead of the agreed-upon week, the "work" took over a month. I strongly advise avoiding this place: the Asian owner gives evasive answers, the "technician" is incompetent as watermelon and unable to answer anything, and the woman at the register is irresponsible. The company operates in a gray area, extorting sums around $100-300, an amount no one would bother suing over, yet they take absolutely no responsibility for the work.

I had a screen crack and needed to get it repaired. Prior to taking it in, the phone was in perfect…read moreworking order other than the cracked screen. They charged me $150.00 for the repair and I even left the guy a $30.00 tip only to find out that my cell phone no longer worked whatsoever. They took zero reponsibility for it and would not refund my money either. This is the first negative review I have EVER left a business. Don't take your business to a place with zero accountability for their actions and zero skill at their trade. Trust me, take your business elsewhere.

Customer Service was exceptional Kaylee was amazing and helped me repair my phone from an old beat…read moreup phone to a brand new IPhone with new case and screen protector. Thanks

Olga and her staff are knowledgeable and great. They make buying a phone in the whole process easy…read moreand they saved me a lot of money.

Great cell service honestly but horrible customer service if you're trying to call them because…read morethey NEVER answer the phone.