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    Verizon

    3.9 (43 reviews)
    Open 10:00 am - 8:00 pm

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    Attendant texting on personal phone by herself for 20 mins while we wait in line for other working attendant.

    Two representatives, one attending to customer while female attendant is unavailable and texting on personal phone for 20 mins while we all wait for single working attendant.

    Sign says "Be back in 15" - whereas the sign should say store opens at 11am. Hello, wake up people!

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    10 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    7 years ago

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    Victra

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    Nick and Monet are excellent customer servers! They listened well and responded with appropriate and helpful service.

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    6 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    6 years ago

    Alex at Arden was Awesome! He helped me cut my bill to less than half of what it was. Very helpful and professional! Give him a raise!

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    8 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Daniel was awesome! He ported our numbers from AT&T and it was so easy! Very friendly, very polite and and overall great experience. 10/10!

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Booby was a fantastic help today. Very knowledgeable on the phones and helped with our upgrade. Great customer service!!!

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    My husband and I went in to add myself to my husbands phone plan and Alex was extremely knowledgeable and helpful.

    Mentioned in 5 reviews

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    Xfinity - 10/01/2025:  Checking ISP Internet and Billing.

    Xfinity

    1.4(20 reviews)
    0.3 mi

    Location near me so that's a plus , When you walk in they welcome you and will be right with you…read morein couple of minutes hmm one person looked at me and waited for another staff to check me in. Just returning equipment so it was about 15mins wait not so busy day. Nice store , clean , they also sell phone covers and protectors and did not try to push service or products during return. If you need internet service or other just pop in and take a look

    My internet/wifi stopped working in February and I have been trying to get it going again…read more Technician came in and fixed some of it after I went to the store and got a new box. Only my Alexa is now connected. My phone, iPad and Roku tv will not connect. Customer service tells me there is something wrong but when it comes to give me a solution they hang up and they do not call me back. This has been the worst service from a communication company I have ever received. I have asked them if I could upgrade my service to another type of package. The answer has been no. Customer service always drops the ball. In the past 3 months, I have been trying to get this resolved when I've had time to call or go to the store but nothing is working. 1) I was talking for a longtime with one and when it came to scheduling another technician, even though he had been calling me back before, the call was disconnected and he did not call me back. When I called back there was no answer. 2) I connected to the robot maybe 10 times in one occasion, It detected that there's a problem but when it came time to schedule a technician the call was disconnected. I am sitting here wondering why this is happening. This is disgusting. I don't even want to give one star but I can't post my complaint review without at least giving them one star.

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    Mobile Outfitters - So clear!

    Mobile Outfitters

    4.4(68 reviews)
    0.0 mi
    $$

    I have to say this is the first thing I do to all my iPhone and Apple watches when I get them…read more Mobile outfitters is the best clear coat wrap that I add to my device, it makes them last with out having any scratches and avoid major damage. I usually drop of my device with them and go grab a bite , come back to a finished product. Just got my iPhone 12 Max fully wrapped and it feels wonderful, it doesn't take away from the great look of the phone and provides a layer of protection that is very well needed to keeping it looking great. I have it on my Apple Watch as well and I have had it replaced 3 times. If it's that good why do I need to replace it? Well I have had my watch rammed against the wall while moving equipment and the clear coat wrap absorbed it and got the wall paint on it and got it replaced without a scratch on my screen or any marks. I have had other issues wear I have had the wrap absorb the impact hit and it left the watch still spotless. I always get complements on the matte finish on my watch and phone because it provides a small piece of privacy to my devices and they look good in matte finish. Thank you mobile outfitters, you will always have my business and I love sending you friends and family. Keep up the great work.

    I really want to just give 4 stars because the only issue I had is when I called the number on the…read morefile it goes straight to voicemail. I had to drive all the way to the location to get an answer. They were able to assist me and it was very quick!

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    Mobile Outfitters - Clear coat protection shop

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    Verizon

    Verizon

    2.6(116 reviews)
    0.3 mi
    $$$

    I visited Verizon on Saturday on the hunt for a new phone. This location is on Arden Way near…read moreCaptain Crab and Olive Garden. I'm one of those crazy people that decided to switch from iPhone to Android. I traded in my iPhone 14 Max Pro and got the new Samsung Galaxy Z Fold 7. No regrets so far and I am loving what Android has to offer! I had made an appointment for 1pm on Saturday through the Verizon app, but showed up before 12:30pm and they took me right away. The woman helping me was very knowledgeable and friendly - she wasn't a fan of me switching smartphones though. LOL The store inside is very large and spacious - it doesn't feel crowded and I like the layout of how all of the products are organized. They have plenty of places to sit while you are waiting too. Overall, the whole appointment took maybe an hour, but the longest part was my iPhone transferring everything over to my new phone. I never felt rushed or pressured to buy anything else the whole time I was there which was nice and refreshing. I will definitely be back to this location the next time I have any phone needs! If you have Verizon, check them out!

    It's Tuesday 4/14/26 and it's 10:08 am the doors are still not opened to the public . The store…read moresuppose to be open at 10am . This is a lack of preparation and lack of acknowledgement of customers time . The store manager should be replaced . Stay away from Xfinity and do your self a favor .

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    Verizon
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    T-Mobile

    T-Mobile

    2.8(48 reviews)
    0.1 mi
    $$$

    I've been relatively happy with t-mobile...but I will now avoid this location at all costs. They…read morewill do anything to make a sale. I set up a new service and they promised it would be quick...kept saying "We're almost done" when I told them how important it was that I leave. They kept me there until I wasted $300 theater tickets we had bought. The second issue was my landline. My previous. provider had addd a landline for $20/month. This t-mobile salesman said it would be free in the expanded bundle he convinced me to get. It was only "free" in the sense that it did not even exist. Now, I. have lost a number I have used for business for the past 40 years! Look at the distribution of stars in the reviews. It might average out to almost 3 stars, but MORE THAN HALF of the reviewers gave it one star. Would you go to a restaurant where you had a better than 50-50 chance of getting food poisoning?!? I did go once to the Howe Ave location. They seemed much better.

    Absolutely disgusting experience from here. The sales rep that I worked with sold me 2 SyncUP…read moreTrackers saying that it was a "complimentary" with my phone purchase. It was not free. It costs approximately $50, however it's waived if you sign up for payment plan and pay for the service, which is $10 per tracker. This information was NOT DISCLOSED. He signed me up for two lines that I did not ask for. When I brought it back into the store, the manager refused to help me and told me that I can try going to another T-Mobile store because they're "only a retailer" and cannot process returns. What do you mean you can't undo YOUR mistake? The rep at the second T-mobile knew immediately what happened. He manage to process the returns for me be and also disclosed that MANY people had been in just that day to return their trackers because they were also not properly informed of what it was. I had to pay $20 for a restocking fee for each item that I returned. This was not a misunderstanding. This was a failure to disclose material terms and an unauthorized addition of services to my account. I will be escalating this to corporate. Customers should carefully review every line of their receipt before leaving this location.

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    T-Mobile
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    Verizon - mobilephones - Updated May 2026

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