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    Verizon

    2.9 (84 reviews)
    Open 10:00 am - 8:00 pm

    Verizon Photos

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    Great service new management they will take care of you! Better customer service than corporate and less wait time!

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    Page 2 of 3

    Ask the Community - Verizon

    Review Highlights - Verizon

    Despite the small wait, Alejandra did acknowledge us as we walked in, which is great because other places I've been too did not.

    Mentioned in 5 reviews

    Read more highlights

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    3.6(40 reviews)
    2.8 mi

    The people who work here really suck. Two weeks in giving me the run around about fixing my phone…read more Finally they said we'll you just have to call around to see who has the part needed for your phone. Two weeks without my phone. I needed this for business. So I did call around. The insurance only covers repairs from this company. In calling around my frustrations only increased. Noone seemed to have the part or be able to order it. I called all over the Inland Empire . I thought it was just this company. BUT then I called the Chino store. Mark the manager answered the phone. He said to change the claim to the Chino store and he could order the part needed. If you need your phone fixed go to the CHINO store and see Mark Holmes. He is an angel. Don't waste your time going to the moreno valley store. Go to CHINO

    OK, soooo...I was told they'd take UP TO 2hrs to fix my barely used Samsung Galaxy S22 Ultra that…read morewouldn't cycle past the 1st screen after restarting. There was nobody else there and it was about 11am. The guy said he would call me to pickup my cell or give me the status. *After OVER 3hrs, I just went back in, because surely it was near or finished at this point, right? NO, with only 1 person waiting to be assisted...they still couldn't turn the cell on past the point I could...so no update. Then, after waiting another 90 minutes or so in their parking lot (because I live too far to go home & come back again).......you guessed it, they still never called me!!! I had to go back inside and was told they couldn't restart the phone either. -_- Apparently it was a problem with the "mother board" that I see they've given numerous others with this issue after Googling. They never showed any empathy towards my utter disappointment. Their lack of skills is unmatched. There was no apology for NEVER calling me, even after the quoted time to fix the phone or provide an update more than DOUBLED!!! When I got the phone back, the entire back popped open, like a book. (Never knew this could even happen.) *Tip: DO NOT take your phone here with high hopes.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
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    AT&T Store

    AT&T Store

    3.5(53 reviews)
    1.7 mi
    $$

    I went in one evening after being on phone with AT&T. They told me to go into a store and get…read moreverified. I went into the store on Trautwein Rd in this store manager asked me if you could help me and I said I was there to bring my phone and my number in and get it account with it with AT&T. He asked me if I wanted an insurance on my phone. he asked me what plan I wanted. I told him he tried to sell me on another plan. I told him I was only there to get verified and he kept me there for two hours before I was done, he had my phone in his hand was all my banking information on it because he was asking me for my banking and routing information and instead of me reading out to him, he took my phone for me and he went in the back room with my phone opened on that page probably wrote down all my information because when it was all said and done, the store manager added a second line on my phone for an iPhone 11 with the number starting at 951 mind you my phone is an iPhone 15 Pro Max and my number is a 714 number he had also added a streaming service with DIRECTV and insurance when I found this out by reading the emails that I received once I left a store and realize that he had tried to defraud me by adding a second line who knows who it belonged to, and adding all these extra things on my account which instead of my bill being $70 it turned out that it was gonna be $186 a month the guys are dirty scumbag and I think his name was Mario or Maurice or something. He's the store manager at that location buyers beware make sure that he's not ripping you off like you tried to do to me. This guy should be ashamed of himself. Shouldn't be doing business at any store individual that he is.

    Very bad customer service. 2 young guys working today November 26. Went because my phone isn't…read moreworking properly when I asked for them to check if I had an upgrade they said you can just go on the AT&T app and check. Hello! the reason I came in to the store is because my phone isn't working properly. Store was empty and it looked like they just didn't care about serving customers

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    AT&T Store
    AT&T Store
    AT&T Store

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    Verizon - mobilephones - Updated May 2026

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