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    Verizon

    2.5 (54 reviews)
    Open 10:00 am - 8:00 pm

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    Look at the price she sold me the item for and look at the price online
    Diana C.

    The employee Talwinder forged my documents to make it seem like I was getting a discount that was presented on Verizonwireless.com . Please see attached. Talwinder stated I was getting $100 off the original price of a 32GB iPad and a $50 billing credit. Since I do not work for Verizon nor A wireless I do not know the original price for this device, so I'm believing my CSR aka "Assistant manager" . Once I got home I did my research and saw the original price was $459.99 on the Verizon site. She put $560.00 on the paperwork. So this is where my confusion come into place. Why is your employee pricing devices higher then Verizon ? I'm sure the Corporation would not be happy you are treating customers this way. She also added other charges I was not aware of. I spoke to a Verizon rep she advised me to go into the store and speak with a manager. I went into the Verizon store the very next day ( Oct 2) spoke to other reps who couldn't explain why. They advised me to come into the store Wednesday when the manager was in store and explain to him the issue. I just left the store the manager Alex was no help ! All he tried to do was resale me the device for the online price . No that's not what I wanted. As a manager I feel like he should've been able to explain why his employee is putting these false prices for Verizon devices. He charged me a restocking fee which I feel is totally unacceptable. I can see if I was returning a device because of a in controllable reason. I'm returning a device because your employee did not properly sale me a Verizon product for the Verizon price. He made me feel like I was in the wrong because I showed him what his employee is doing wrong. Currently I emailed the district manager and still have not got a response. I will wait a couple of more days before moving forward. EVERYONE MAKE SURE YOU ARE CHECKING EVERY PRICE THAT AAME DAY ONLINE. YOU CANNOT TRUST TE PRICES THEY ARE GIVING YOU IN STORE SMH.

    Got m daughter her Gizmo watch thanks Alejandro for helping me set it up!
    Britnay P.

    Thank Alejandro for helping me set up my daughters new Gizmo watch she's going to love it. Great service and super nice staff

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    6 months ago

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    11 months ago

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    1 year ago

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    Photo of Clara R.
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    2 years ago

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    2 years ago

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    Help Desk

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    Photo of Diana C.
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    9 years ago

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    Victra

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    5 years ago

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    Victra

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    7 years ago

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    Victra

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    5 years ago

    Great service to upgrade my phone and very knowledgeable representative Perry I believe his name was.

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    8 years ago

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    Victra

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    7 years ago

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    4 years ago

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    3 years ago

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    9 years ago

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    Victra

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    3 years ago

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    6 years ago

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    Victra

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    7 years ago

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    Victra

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    Photo of Erika P.
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    6 years ago

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    Victra

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    9 years ago

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    Victra

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    5 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    Victra

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    10 years ago

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    9 years ago

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    8 years ago

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    11 years ago

    Great service! Im a new customer and the assistants along with the manager were very helpful.

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    7 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Thank Alejandro for helping me set up my daughters new Gizmo watch she's going to love it.

    Mentioned in 2 reviews

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