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    Verizon

    2.4 (47 reviews)
    Open 10:00 am - 7:00 pm

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    Photo of L A.
    0
    51
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    1 year ago

    Rude middle aged man refused to help me. Room was dark, I thought they were closed. They do not want anybodys business.

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    Help Desk

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    1 year ago

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    Help Desk

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    Photo of Layne S.
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    100
    38

    2 years ago

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    Help Desk

    Helpful 1
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    4 years ago

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    Help Desk

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    3 years ago

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    Help Desk

    Helpful 1
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    Photo of Moroni C.
    163
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    5 years ago

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    Victra

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    4 years ago

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    Help Desk

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    Photo of Alyna N.
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    15
    105

    7 years ago

    Helpful 1
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    Photo of Heather L.
    289
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    10

    8 years ago

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    Victra

    Helpful 5
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    8 years ago

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    Victra

    Helpful 2
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    7 years ago

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    Victra

    Helpful 2
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    5 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    Victra

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    7 years ago

    Chase was incredibly helpful and very friendly. Will return to him for all future phone needs.

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    Victra

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    Photo of Joe R.
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    3 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    Victra

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    11 years ago

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    Photo of Jonny W.
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    11 years ago

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    7 years ago

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    Victra

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    8 years ago

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    Victra

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    Photo of Corey K.
    256
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    8 years ago

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    Victra

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    7 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    Victra

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    9 years ago

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    Victra

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    9 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    Victra

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    4 years ago

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    6 years ago

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    Victra

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    Photo of John H.
    89
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    10 years ago

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    8 years ago

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    Victra

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    8 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Really grateful for everyone for being so patient, understanding and going out of their way to give us the best customer care we could imagine.

    Mentioned in 2 reviews

    Read more highlights

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    Apple Pioneer Place - Inside the store

    Apple Pioneer Place

    2.7(432 reviews)
    1.4 miDowntown, Southwest Portland
    $$$

    From the door to my exit, every single person was kind, smart and helpful. I bought a new watch and…read morethey helped me set it up in less than 15 minutes in and out! I recently bought a new computer from them and it was the same excellent service. This store has been amazing for me and I will only go there to purchase any Apple products I need.

    We came here to get a MacBook Neo and a Mac mini. We were greeted and when we told him what items…read morewe were in the market for he immediately told us that there were no Mac Mini's available and that was it. We had checked on our phones with the APPLE APP that stated that it was available for purchase and pick up at this location. The Guy proceeded to tell us that it was not available and ended with that. We said okay that's fine, and then asked if there were any MacBook Neo available and he stated yes and to go over to the "order pick up table". My fiancé and I arrived to the table and saw a team member kind of slouched over the table and when we approached her she stated are you here to pick up an order? We said no and then she said well who sent you over here? I said the guy that greeted us in the front. Already- I am annoyed, cause 1. WHY are you annoyed? 2. The whole time we were talking, she was slouched over ( in a lazy way), she was not making any eye contact with us at all! I was the one that was purchasing the MacBook Neo, but she would ask questions or talked to my fiancé instead, like she did not even acknowledge that I was there. He also stated to her that I was the one that is buying it and to redirect her questions to me. 2 more people arrived at the table for pick up but she seemed annoyed. Her mannerisms and attitude was very below average. She spoke very low and I had to lean into her to and ask her to repeat herself which just made her more annoyed. The other gentleman that had arrived maybe 20 minutes after us later then asked if she can get another person to the table to assist them and that is when she went over and grabbed " Jake" to come and assist. Jake was pleasant and kind and was able to answer all of our questions and gave us reassurance and was able to assist us with placing an order for a Mac mini. If it wasn't for Jake, I would have said F this and drove to another location that is out of my way. The team member that was at that table I later found out by her name tag was " Ivy". There was no introduction no nothing just " Who sent you here". Like TF? She was also wearing a mask which okay cool but with her speaking low it made it difficult to hear and understand her while slouched over the table the whole damn time! very not approachable! Honestly, we came here to purchase some items from Apple, and yet members of this team made it so difficult to communicate and buy, like it was a burden that we are in there spending hundreds of dollars. I am so surprised that this location is nice, so you expect that the customer service was also going to be nice as well but ended up being trashy attitudes when it comes to purchasing an item. Out of the 3 people from that location, 1 was nice, attentive and actually showed that he cared about the items we were buying. So Jake, thank you so much for that day, but after that I think I rather go to another Apple Store-for sure if you come here you will leave frustrated. -2/10

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    Apple Pioneer Place - IFortress

    IFortress

    Apple Pioneer Place - I was first in line there at 7:15 AM and it was the weather was beautiful.

    I was first in line there at 7:15 AM and it was the weather was beautiful.

    Apple Pioneer Place - 14" MacBook Pro

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    14" MacBook Pro

    AT&T Store - John Lewis mural artist

    AT&T Store

    2.6(69 reviews)
    1.4 miDowntown, Southwest Portland
    $$$

    The whole experience with AT&T has been awful. Everyone in the PNW should be warned to stay away…read more Terrible service (network) and terrible service (customer service). Can barely get a signal all over Portland. Both T-mobile and Verizon are way better. When I signed up they added a bunch of stuff to my bill that I had to call and have removed. I never signed up for their insurance (the phone was insured with AppleCare). I finally decided to end the contract when they charged me extra every day that I was abroad though I never agreed to this and barely used my phone outside of hotel wifi. Their website said I could continue to use the phone while abroad and there was no mention of additional charges (though I'm they'll claim it was hidden on the fine print). When I switched to Verizon today I found out AT&T doesn't let you do that and that they carrier locked my phone so even though I have already left and signed up w/ Verizon, Verizon can't give me service until Tuesday because unlocking somehow takes 48 hours. Bad selection of phones too. Overpriced especially considering that it's the worst option in Portland. And this particular shop is sooooo slow. We were on there for hours while they tried to get everything to work. Geez.

    Not being rude to a customer would be an improvement. There are other phone companies to choose…read morefrom. The web site had you open until 7pm. You decided to close at 4. Took an Uber and got there at 3:45. Took an Uber home. While waiting watched you turn away UPS telling them to come tomorrow. You raced past us on a scooter without an apology. Don't know where you were in hurry to get to. And frankly I don't care. But the complete disrespect you showed to us is unforgivable. And we have been with this company for decades!

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

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    Verizon - mobilephones - Updated May 2026

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