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    Verizon

    2.5 (96 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    M H.

    Do not even think about switching to Verizon. They will get you into a contract or upgrade and admit they are providing you with terrible cell service and do absolutely nothing for you. You will be stuck with bill after bill with terrible services.

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    2 years ago

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    Verizon S.

    Helpful 2
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    Oh no 1

    1 year ago

    We've always had prompt service here, and our issues have always been resolved satisfactorily.

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    Photo of Verizon S.

    Verizon S.

    Helpful 0
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    1 year ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
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    5 years ago

    Helpful 4
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    5 years ago

    Helpful 2
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    3 years ago

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    Photo of Verizon S.

    Verizon S.

    Helpful 1
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    2 years ago

    Helpful 2
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    Photo of Ted H.
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    2 years ago

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    Verizon S.

    Helpful 1
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    Photo of M H.
    72
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    4 years ago

    Helpful 1
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    Photo of Scot N.
    384
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    6 years ago

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    Verizon Customer Service

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    3 years ago

    Business owner information

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    Verizon S.

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    4 years ago

    Helpful 2
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    3 years ago

    Helpful 1
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    6 years ago

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    Verizon Customer Service

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    4 years ago

    Wow now it's $10 for any customer service whatsoever. I hate them with a passion, can't wait to go to T-Mobile

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    Verizon Customer Service

    Helpful 1
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    3 years ago

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    Verizon S.

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    4 years ago

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    4 years ago

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    Photo of Smith Q. J.
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    7 years ago

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    Verizon Customer Service

    Helpful 3
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    7 years ago

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    Verizon Customer Service

    Helpful 1
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    Photo of L P.
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    4 years ago

    Helpful 1
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    4 years ago

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    3 years ago

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    Verizon S.

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    15 years ago

    Helpful 4
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    7 years ago

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    Verizon Customer Service

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    4 years ago

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    Verizon S.

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    Photo of Rex A.
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    9 years ago

    Helpful 2
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    5 years ago

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    5 years ago

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    10 years ago

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    9 years ago

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    4 years ago

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    12 years ago

    Helpful 1
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    13 years ago

    Helpful 3
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    7 years ago

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    Verizon Customer Service

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    Photo of Russ W.
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    12 years ago

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    11 years ago

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    Photo of Jenn W.
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    11 years ago

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    10 years ago

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    11 years ago

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    Page 1 of 3

    Ask the Community - Verizon

    Review Highlights - Verizon

    My partner had a conversation with Eric who helped her figure out the best data plan for us, and talked her through the many different options and deals available.

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    Apple Pioneer Place - Inside the store

    Apple Pioneer Place

    (432 reviews)

    $$$

    Downtown, Southwest Portland

    From the door to my exit, every single person was kind, smart and helpful. I bought a new watch and…read morethey helped me set it up in less than 15 minutes in and out! I recently bought a new computer from them and it was the same excellent service. This store has been amazing for me and I will only go there to purchase any Apple products I need.

    We came here to get a MacBook Neo and a Mac mini. We were greeted and when we told him what items…read morewe were in the market for he immediately told us that there were no Mac Mini's available and that was it. We had checked on our phones with the APPLE APP that stated that it was available for purchase and pick up at this location. The Guy proceeded to tell us that it was not available and ended with that. We said okay that's fine, and then asked if there were any MacBook Neo available and he stated yes and to go over to the "order pick up table". My fiancé and I arrived to the table and saw a team member kind of slouched over the table and when we approached her she stated are you here to pick up an order? We said no and then she said well who sent you over here? I said the guy that greeted us in the front. Already- I am annoyed, cause 1. WHY are you annoyed? 2. The whole time we were talking, she was slouched over ( in a lazy way), she was not making any eye contact with us at all! I was the one that was purchasing the MacBook Neo, but she would ask questions or talked to my fiancé instead, like she did not even acknowledge that I was there. He also stated to her that I was the one that is buying it and to redirect her questions to me. 2 more people arrived at the table for pick up but she seemed annoyed. Her mannerisms and attitude was very below average. She spoke very low and I had to lean into her to and ask her to repeat herself which just made her more annoyed. The other gentleman that had arrived maybe 20 minutes after us later then asked if she can get another person to the table to assist them and that is when she went over and grabbed " Jake" to come and assist. Jake was pleasant and kind and was able to answer all of our questions and gave us reassurance and was able to assist us with placing an order for a Mac mini. If it wasn't for Jake, I would have said F this and drove to another location that is out of my way. The team member that was at that table I later found out by her name tag was " Ivy". There was no introduction no nothing just " Who sent you here". Like TF? She was also wearing a mask which okay cool but with her speaking low it made it difficult to hear and understand her while slouched over the table the whole damn time! very not approachable! Honestly, we came here to purchase some items from Apple, and yet members of this team made it so difficult to communicate and buy, like it was a burden that we are in there spending hundreds of dollars. I am so surprised that this location is nice, so you expect that the customer service was also going to be nice as well but ended up being trashy attitudes when it comes to purchasing an item. Out of the 3 people from that location, 1 was nice, attentive and actually showed that he cared about the items we were buying. So Jake, thank you so much for that day, but after that I think I rather go to another Apple Store-for sure if you come here you will leave frustrated. -2/10

    AT&T Store - John Lewis mural artist

    AT&T Store

    (69 reviews)

    $$$

    Downtown, Southwest Portland

    This place REALLY deserves a one, but because of how hard working CHRIS and ALY was it definitely…read morebumped it up. Your store has 4 people call out. And had more than several people here waiting, impatiently. Some even left. These guys are hard workers. Especially Chris. Please find better employees who actually want to work and make money. Not call out.

    The whole experience with AT&T has been awful. Everyone in the PNW should be warned to stay away…read more Terrible service (network) and terrible service (customer service). Can barely get a signal all over Portland. Both T-mobile and Verizon are way better. When I signed up they added a bunch of stuff to my bill that I had to call and have removed. I never signed up for their insurance (the phone was insured with AppleCare). I finally decided to end the contract when they charged me extra every day that I was abroad though I never agreed to this and barely used my phone outside of hotel wifi. Their website said I could continue to use the phone while abroad and there was no mention of additional charges (though I'm they'll claim it was hidden on the fine print). When I switched to Verizon today I found out AT&T doesn't let you do that and that they carrier locked my phone so even though I have already left and signed up w/ Verizon, Verizon can't give me service until Tuesday because unlocking somehow takes 48 hours. Bad selection of phones too. Overpriced especially considering that it's the worst option in Portland. And this particular shop is sooooo slow. We were on there for hours while they tried to get everything to work. Geez.

    Verizon - mobilephones - Updated May 2026

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