Excellent service provided by Yadira and Dani. They were respectful and knowledgeable and went…read moreabove and beyond.

I just want to give a shout-out to Cassandra at Boost Mobile on 35th & Greenway. I call last Sunday…read moremorning, told her my ordeal I was having with my phone. We talked n I sed I would be in before five. Well I finally made it in at 4:30 pm. She remembered me, had a phone for me that we talked about n got me set up n out of there with a fantastic deal!!! She was awesome n I hope that business knows it!!! Thank you, Cassandra, keep up the good work, Boost Mobile is lucky to have a excellent employee like u!!! Alexis

Riley and his entire team are wonderful. From the moment I walked in the door, everyone was…read morefriendly, helpful and patient. They provided incredible customer service and went above and beyond to assist me. 10 out of 10

Not my typical spot to review but couldn't let my experience go unnoticed at this location- Ross…read morewas incredible. He worked with our family for hours making sure we got set up, got the best deal and walked away with exactly what we needed. We had to come back the next day to get some more help and he went out of his way to support us once again for another few hours. Truly one of a kind service. Thank you, Ross!

Shea was the shit came in at like 8:45pm and she was so helpful answered all my funkoopop questions…read moreand hooked the homie up with a new controller will be returning because of her!!!!

This gamestop robbed me of 70$ selling me false advertisement product, bought product with items…read moremissing and they refused to give my money back or even exchange it, either way I disputed the charges to my bank a big ol middle finger to everyone at that location

We had just purchased a new iPhone and were trying to transfer the information from our old iPhone…read more We have a prepaid Verizon account and Apple wasn't able to do the transfers easily. We stopped by the Verizon store and talked to Mariano. He indicated that he wasn't necessarily trained on how to do this, but he would give it a try. He spent 15 to 20 minutes working on our iPhone and finally got it to work. We were very happy that he was able to get our iPhone up and working at no charge. Great work.

Stopped at Verizon to inquire about our current contract. Staff were helpful but I feel like they…read moretell you what you what you want to hear. It is a sales position after all. In any event, we are considering a change when the time is right. The price seems a bit high for two people. I shall do some research before making a decision. In the meantime, we have some time to decide. They have their own parking lot.

Waited over an hour and a half at this location to return our equipment. We were told we would get…read morean email showing the equipment was returned & it never happened. Called the location 2 times on different days and left my phone number for them to call me back they never did. Unless you want to waste your day, do not go to the store. Very unhappy employees.

Cox has a billing bug that will continue to send you charges even after you end your subscription…read moreand return your cable box. A friend I know apparently reached out to them about this multiple times to the point where he just told his bank to stop the billing. Cox then used a debt collector to kill his credit score. Similar thing happened to me. Do not use them.

Excellent service. Gentleman was helpful ans got best price. Thanks. Highlyappreciated.read more

El Mirage, AZ Location -…read more Absolutely terrible experience. Dishonest practices, poor-quality parts (even at the highest price point I was offered), and a complete lack of accountability. I regret ever stepping foot in this store. I originally brought my daughter's phone in for a screen replacement and was quoted $250, which seemed high compared to going directly to Apple. I was going to leave since it was high so the "manager" offered to do it for $180 and said it would take 15 minutes. I agreed to do it. We returned after 30 minutes, waited another half hour, only to be told they didn't actually have the correct screen in stock. The phone was returned with the screen in even worse condition as he had taken it apart, and we were told to come back another day. Had I known the part wasn't available, I never would've allowed them to touch the phone, especially considering it's a 40-minute round trip from my home. On the second visit, Rovshan Karimli told us the price was now $189 and mentioned two screen options--one that could have discoloration. (On the first visit, I was only given one option.) He refused to honor the $180 quote. At that point, I just wanted the repair completed, so I paid. But once we got home, my daughter noticed the screen had a strange green and gritty appearance in the dark. I called and was told to bring it back--and was even accused of causing water damage! That accusation was completely baseless. The screen looked like that from the moment it was replaced, and she had been extremely careful with the phone. Who accuses a customer of water damage the moment they raise a concern? Third visit: They said they needed two hours to inspect the phone. I asked for a call when it was ready--no one ever called. I had to call myself, only to be told "nothing was wrong," even though they clearly hadn't tested the phone under the low-light conditions I had specifically mentioned. Rovshan said he'd order another screen just in case and asked me to return again and that he would call when it was in the store. Fourth visit: I called ahead to confirm the screen had arrived because I did NOT get a call! He acted like he didnt even know the situation when I called also. When I got there I showed a video of the issue. At this point, Rovshan abruptly changed his story and said the green discoloration was just how their aftermarket screens look, and that nothing could be done. This directly contradicted what he told me the last time. No replacement. No refund. No accountability. I asked for the owner's contact information, and instead of giving it to me so I could follow up, Rovshan called someone in front of me--mocking me the entire time. I have no idea if it was even the actual owner. All I wanted was a number. At this point, I feel completely taken advantage of. The lies, the backtracking, and the inconsistent pricing and screen options made the whole experience feel like a scam. They even tried to upsell me another $100 for a screen "comparable to Apple's," claiming Apple would charge $500--which is completely untrue. So now I'm out $207, stuck with a poor-quality screen, and was treated with total disrespect throughout the process. Avoid this store at all costs. They are unprofessional, dishonest, and completely untrustworthy.

Great phone repair service !! The lady is very knowledgeable and helpful. Quick and reasonable…read moreprice.

I would give zero stars if that were an option. Toys Wireless is hands down one of the most…read moreunprofessional, poorly run, and unreliable businesses I've ever dealt with. This store opens late constantly, and even when the doors are unlocked, no one is ever at the front. You walk in and just stand there wondering if anyone even works there. No greeting, no acknowledgment, no customer service--nothing. It feels like customers are an inconvenience rather than the reason the business exists. Simple tasks like paying a phone bill or fixing a device turn into a drawn-out, confusing mess every single time. The staff either doesn't know what they're doing or simply doesn't care. There's zero consistency in pricing--I've been quoted different prices for the same service, which immediately raises red flags. It feels misleading at best. The biggest issue is their claim about "original parts." Do not believe it. Even when you specifically request and pay extra for original parts, the device never works the same afterward. Performance is worse, issues appear that weren't there before, and nothing feels factory-correct. Based on my repeated experiences, I strongly believe customers are not receiving the parts they're paying for. There is also no transparency about what's being installed, no proof of authenticity, and no accountability when problems happen after the repair. Once they have your money, you're basically on your own. The entire operation feels disorganized, careless, and unprofessional--from how the store is staffed, to how pricing is handled, to how repairs are done. I've visited multiple times hoping things would improve, and they never did. Every visit somehow managed to be worse than the last. If you value your phone, your money, or your time, avoid this place completely. There are plenty of legitimate wireless and repair shops in Phoenix that actually respect customers and stand behind their work. This is not one of them.

Stellar customer service. I purchased a Clock and I could not find a battery replacement to make it…read morework. I've driven by this place million times and today decided to go in and see if they could help. The gentleman who was working the store today was absolutely amazing. Not only did he find the right size battery, he also helped fix the clock where the previous owner had ripped out the battery's operational insides. I would absolutely come back here for any additional battery needs in the future.

2nd time coming here with happy results! Thanks for helping fixing my car key! Honest people, will…read morebe coming back here more often.