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    Verizon

    3.7 (6 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    2 years ago

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    Customer Service

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

    Great customer service! Plus The staff seems to know what they're doing.

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    7 years ago

    Thanks to Danielle who helped us find our perfect phone and accessories plus saved us some money! Keep up the good work Danielle!!!

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    Verizon

    Verizon

    1.8(9 reviews)
    0.0 mi

    I went in for a simple insurance issue and was told my "Total Mobile Protection Plan" didn't cover…read morea new phone and I had to pay a deductible. This was false. I called the Verizon help center and my insurance DOES cover hardware issues out of my control, and what do you know there is no deductible to pay. Your staff were trying to get my to spend money and were so rude about actually trying to help me. Also the men I spoke with at this store should all be wearing their masks FULLY and not just covering their mouths. The men I talked to kept removing their mask in front of me. If you really care about your customers, public safety and health, you would enforce proper mask protocol for your employees at all times!

    I have used this store for decades; however, twice in the last two years, two salesmen have been…read moredishonest. The salesman said I was buying a brand new phone. When it quit working 20 months later, another salesman said it read "used" in the system. Recently, a quote was not honored and even the manager defended the salesman by saying "You signed a contract." Don't assume that what you are told is the bottom line. Double-check for additional charges. My flip phone was disconnected but when I would not pay an add on fee, they said they couldn't reverse the disconnection. I left without a working phone. Also, THE STORE IN LEVIS COMMONS IS NOT A VERIZON store. The $536 phone that did not last even two years could not be traded in at another VERIZON store because they said this store is a third party company that uses Verizon service. Don't be deceived.

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    Verizon - The post it note they sent home with my husband and told him to switch his own info to his new phone

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    The post it note they sent home with my husband and told him to switch his own info to his new phone

    Verizon - mobilephones - Updated May 2026

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