What can I say? They always treated me well and repaired my computer whenever I had a crash and the price was fair. They saved my files more than once. My only complaint is that it can take a week or more for turnaround. Despite the slow service, I probably won't go anywhere else. P.S. Since I quit using Limewire two years ago, I haven't had any new viruses. Before I had three or more a year. Lesson learned. What's free isn't always cheap. read more