When I looked into getting my new computer set up, I was highly enthusiastic about this company's…read morelocation in Holland Ohio; having met an older, customer oriented man who I assumed was the owner. However, based on my initial experience, when I went back at another time, to get another computer fixed, I got a very different unexpected vibe. Having experienced a curt, rude, dark haired, middle-aged man that did not really want, or could care less if he had my business. Recommended by a faith based institutional customer, who was shocked to hear how I was treated, as a senior I was taken back, by his dismissive attitude toward me, as well as my older computer.

My laptop started acting up so I took it to Best Buy (where I bought it and where I will never shop…read moreagain...no wonder they are going bankrupt). The 18-year old behind the counter kept trying to upsell us the Geek Squad 3-year warranty. Um no. It was under the 1-year warranty so I wanted them to run a diagnostic test on it. They called back after a few days and said it was a hardware problem and it's not covered under warranty but if I bought the 3-year Geek Squad thing for $400 they could fix it. For that much I could get another laptop, so no thanks (I only use it for the Internet). Disgusted with Best Buy a computer nerd we know highly recommended Virtual PCS. We took it in, the owner was great and told us so many of his customers come there because they get disgusted with Best Buy and their Nazi upselling tactics. He also told me that a waranty covers hardware and basically Best Buy tells people a load of shit to get them to spend more money. Virtual PCS did a great, quick and professional job. Not to mention an honest job. I had never been to an independently owned computer store before but am so glad I tried them out.

Excellent service, they'll take care of you. They have great prices and are excellent at game…read moreconsole repairs like HDMI ports on PS5 Xbox etc.

I have a refurbished desktop and laptop from here. Both have worked very well. I had a problem…read morewith one of them and the owner discovered that the problem was the operating system I had installed and he showed me how to fix it. An older laptop bought elsewhere had a bad keyboard. The owner helped me salvage all the data. He also recycles electronics. And his prices are very good. Very pleased with this store.

I have been impressed by Tim and his staff at every turn…read more Their effort in developing our new company website has far exceeded expectations and we are truly lucky to have found them. In addition to their hard work on the website, Razelle also offers IT repair services which we have used extensively. Finding such knowledge, expertise and enthusiasm in a local company is very rare. Razelle is one of Toledo's Gems and I would highly recommend them to anyone seeking web design or IT repair services.

Easy to schedule an appt. Reminders came to make sure we were still on for our meeting. Tim…read moreshowed up right on time and went to work fixing our problems. When I have any additional questions they have always been answered quickly and correctly. Their pricing is what should be charged for professional IT help. I have no issues using them again and will refer them to all of my friends.

Great service! I'll be staying with this guy. Supporting an independent local business is the way…read moreI prefer to do things.

What can I say? They always treated me well and repaired my computer whenever I had a crash and…read morethe price was fair. They saved my files more than once. My only complaint is that it can take a week or more for turnaround. Despite the slow service, I probably won't go anywhere else. P.S. Since I quit using Limewire two years ago, I haven't had any new viruses. Before I had three or more a year. Lesson learned. What's free isn't always cheap.

Thinking I needed a new computer I went to see Gabe for the first time. He checked things out and…read moredetermined a few minor problems causing my trouble and saved me from buying new!! Thanks Gabe!

Gabe might be a great repair guy, I have no idea - he's a total flake who seems incapable of…read morecommunicating. He doesn't respond to emails or text messages and doesn't keep regular hours, despite the 10am-6pm that he advertises. I tried months ago to get my MacBook repaired with him. I had an appointment nearby that ended around 10am when his shop supposedly opens (as per advertised hours). When I called to tell him I was on my way, he said he wasn't at the shop and told me he works by appointment only and that he works around whatever his client's hours are... After all that, he agreed to meet me so I could drop the computer off for a diagnostic. After looking at it, he told me I needed to purchase speakers, so I asked if I could have the speakers shipped directly to him. He said yes but that I couldn't have them sent to his shop due to construction. So I asked for an address where I could send them and he never responded. Due to his lack of response, I missed my window to order in time to receive them before Labor Day. I didn't want to be without my computer too long, so I asked if I could come the next day around 9am because I had another appointment in the area. He gave me massive attitude claiming all of a sudden that his hours are 10am-6pm despite having clearly told me before that he works around his clients' hours by appointment. At this point, I was thoroughly confused. I went to pick up my laptop and he met me in the parking lot, shoving it into my hands and practically sprinting back to his car. I asked how I should pay the diagnostic fee ($39) and he said I'd just pay it when I got the repair done. Okay whatever. I didn't have time to deal with the repair until 3 months later, especially since I'm almost never on that side of town. I tried emailing him to make arrangements for the repair again and lo and behold - no response. I'm not dealing with this guy anymore. I'm on vacation this week, so this is likely the only chance I'll have to get this repair taken care of for a good long while. So I just made an appointment with the Genius Bar. Really wish we had better options for Mac repairs around here but what can ya do... At least the Apple store knows how to communicate & makes it easy to make an appointment. Geez.

Great communication. Tasked the owner with a notoriously difficult repair. My 3DS XL had a broken…read moretop screen. After the replacement parts were ordered the repair was very quick. We had a small hiccup when I got the device back and tested it. The mic was no longer working and the 3D was stuck on but after contacting the owner fixed it within the day. All is working now and I'm very pleased. Highly recommend.

I googled for a place that fixed ps5 I called numerous and all of them either didnt include…read moresomething that the other places did or the wait time for fixing was 2 weeks or longer I found Stewart electronics and called he answered fast and said he could fix same day and cleaning of system was included and price was less than 1/2 of what other place were charging..Dropped the system off same day at 5:30 for a port change and it was done by 6:30 just 1 hour later and for only 97$ everywhere else was 200$ or more without cleaning included..He was professional and fast and i will definently go to him again & again..Well worth the drive I made from Defiance..Check him out hes worth it

Great reliable service! Dave is a very honest guy and does fast repairs! I recommend to family and…read morefriends.

If I could give them a ten i would - Larry and Jeremy were very knowledgeable, helpful and willing…read moreto take the time necessary to help resolve our computer issues. They are pleasant people to deal with and my wife and i appreciated their explanation of the diagnostics needed to correct our computer problems. Thank you both! Gale & Tom S

Dropped the computer that I bought from CD about 9 months ago and it started making a "bad" noise…read more Took into Larry and he was able to make sure there was no damage. I was back in businessin no timeat all. Thanks again!---Tina in Sylvania