This company is never open. Even the posted hours they aren't there. It is a dump and filthy.read more

I dropped off package to a girl that was on other side of door on her lunch break. I left my phone…read morenumber in black marker for any questions. AtT still has not received the package 2 weeks later. They are never open and yesterday they had death in family. At 9:30 am they are not open

The people that run this store & mailing service are the greatest. Always nice, always friendly…read more I use their services often and will continue!

The service is amazing and the young man that is at the counter is always polite and courteous and…read morevery helpful this is a very good place to go to do your mail.

Everyone has their own horror stories about standing in line at the local post office during the…read moreholiday season. Lines that go on forever, and are so slow that a bottle Heinz ketchup flows twice as fast. Thankfully, a friend of mine told me about this place on M-17, just west of Golfside Road. I needed to mail a package to my friend in Tokyo, so I went to the local post office on my day off, and there had to be nearly 50 people waiting in line. Then I remembered Goin' Postal was right near a specialized grocery store that I really like on M-17. So I left the line behind and drove out west of town. Was I ever lucky, I was the only person in line, and after I filled out my customs forms, purchased some stamps I was right out the door in less than 10 minutes. The staff at this place is very friendly and gave me several shipping options to choose from. I can just imagine as I drove home, most of the people in that line at the local post office were still waiting in line to be served. That said, I was amazed that my package arrived within a week. I highly recommend this place, as they are faster than the local post office, and they don't have the attitude that some of the postal workers have.

The store is kept up very well. It is neat and clean inside. They care about their work and their…read morecustomers and it shows. The shop is spacious and well appointed. It is easy to find whatever supplies are needed for shipping. They have very good and easy to use receiving services. The staff is very attentive and the costs are reasonable.

I've dealt with one clerk, and the owner, two extremely nice people. They can have my business any…read moretime. I definitely recommend.

Whatever arrangement is in place between Amazon and UPS makes it super easy to return Amazon orders…read morethat don't work out for whatever reason. Now you don't even need original packaging. As long as you show up with an authorized Amazon return and can pull up a QR code, UPS will scan it and pack it up for return to Amazon. Today, I returned an item that was fully packaged, in addition to a blazer that I had no packaging for, and yet UPS packaged it up in a plastic bag and provided me a receipt. There wasn't a line and it was super easy! Plus, the staff member who helped me was very friendly and helpful. It's a great value from Amazon and UPS as there was no charge for the returns. Definitely recommend this UPS location, which has the most extended hours locally!

the owner runs his mouth i bet he cant back it up contact me i am in your age groupread more

First time at this location and I was very impressed with the customer service. I had a 115lb…read morebattery back up I needed to send back and the two gals working got me taken care of with no issues. I came in without the battery and asked if it was something they can do and their response was "we will do whatever we have to, to make it happen" that's the type of customer service I love! Hats off!

Pack and Parcel is a Great place to take your items to be sent off. The Owner Manny was amazing at…read morehis craft taking care of his community and customers that had each of us coming back and making sure our packages got to our families and Customers safely and and promptly . Manney as passed away and I am sure the business will still be in GREAT HANDS and do well , There is plenty of parking , handi- cap parking , sliding doors that open if you have to carry multiple packages, tables to pack your items , computers to work on in the facility for a cost, and Many Packing Items from boxes, tapes, pens, bubble wrap and even P.O . Boxes. This is the reason why I did all our Business with pack and parcel for our personal and our Business it was a one stop shop .

I was very impressed with the owner and his wife at this UPS location. I had a very large, awkward…read morepainting to be mailed cross country. No boxes would fit it and the owner did a great job of packing it safely anyway. It arrived in perfect condition on time. Thank you!

From the owner: The UPS Store #7423 in Bowling Green offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Crappy service! I'll never use them again. The stupid driver came yesterday left a note on the…read morefirst floor that he had been here. He never came up to my apartment to let me know he (or she) was here. I called and complained. Driver was told to redeliver after the rest of his deliveries. I waited till 10 o'clock last night. He never showed up. Almost noon the next day and he is still not here. Getting someone on the phone that speaks English is almost impossible. Completely unacceptable!!!! If I could rate this less than 1 I would!!

A package I bought shipping for at this location was returned to me with a note saying "Fraudulent…read morelabel" and the label was for USPS shipping. I called several times with the employee taking down my info for the manger. They never called me back. I then emailed the UPS Store and they said I could bring the package back to be advised of my next steps. No, I'm not shipping with you again. Terrible customer service and unreliable.

Dispatcher lies…read more Placed an order at 730. Was told it would be there shortly. An hour later was told driver had been waiting in line for an hour. I called the place they were picking up and asked if they had over an hour late. Was told nope average has been 15 minutes. Dispatcher messaged me saying driver had been in my driveway 15 minutes and I wasn't coming to the door. Opened door and nothing. My lights were on nothing. A few minutes later someone showed up said he was the driver but the order accidentally fell on the ground. Wasn't on the ground in my driveway or the driveway they said they went to across the street. So they couldn't do the order. Instead of just saying we cant at 730 nearly 2 hours later and after the local place closed. They say oops we dropped it. Zero accountability. Driver that showed up to say he dropped it was different than the pics she said was the driver that was inline the 2 hours. Different car from the pics and different driver from the Facebook it was sent to her from. Facebook to her at 835 also said in line now. So they didn't even go to get the order for an hour after.

Have called twice to schedule a ride. I live outside of town. First time was told she couldn't…read moreschedule me because rides in town were more important and wouldn't even schedule me. Called today 2 and half hours ago left message wanting to schedule a ride no answer back. She still will not schedule me a ride to come in town to get some food. I'm 64 and disabled. People that live outside of town need help and rides once in a while. Her description of her business says she will schedule rides but she doesn't. At this point I give zero stars. This is no way to run a business. Will not recommend her if you live out of town she has no time for you. I have called the better business bureau on the business