I was not impressed with the customer service of this store…read more I took a pair of jeans to them to be hemmed. When I got there I tried them on in the store and the lady who took care of me, I believe was the owner. She was very nice, but I got the impression that I was not a priority to her. She pinned the jeans up and marked them, then I changed, she put the jeans on the counter and didn't even write up a ticket. Instead she wrote my name in a notebook on her counter and then told me it would be $14.99 and they would be ready in 2 weeks - someone would call me when they were ready. 4 weeks passed - no phone call. So I called and this old lady answered the phone and she had no idea what I was talking about when I asked about my jeans. She laid the phone down on the counter and left me on hold for over 5 minutes before she came back to the phone and said they were done and I could come and get them. The next day I came to pick them up and the same old lady was at the counter and I gave her my name and she disappeared in the backroom and was gone a long time before she came back with my jeans. I was very disgusted, by then, and she must have been able to tell because she said "Is there anything wrong, dear.?" I said, "never mind", and I walked out. I think this shop is probably perfect if you have a special event and need a prom dress, or tux to be altered. That seems to be the customer base they give their attention to. But I won't go back there. I didn't feel like a valued customer and it was a miracle I got my jeans back - 4 weeks later!

My mother decided to use Jamie's to have my younger sister's homecoming dress altered. Although…read moreJamie is very kind and extremely talented, the organization and professionalism of her business needs a lot of improvements. When my mother dropped off the dress she was told it would take 2 weeks. After two weeks and no response she called the store to check the status and was told the dress was no ready but was told it would be ready soon and to "not worry". A few days had passed and still did not receive a phone call. Finally my mother called again on the day of my sister's homecoming and was eventually told the dress was ready. Talk about waiting until the last minute. The quality of the work was fine but it would be nice to have the items back by the time they were promised to be ready by. She waited until the last minute to complete the dress and if anything unexpected were to pop up that prevented her from completing it than my sister would not have had a dress for her first homecoming dance. I'd be terrified to leave something with them that was for anything more important than a simple high school dance, such as a wedding. If you do plan on having her alter anything, especially if you absolutely need it by a certain time, I'd just lie and tell her you need it a week earlier than you really do. Just to be sure.

The best in Toledo! He is very good with all fabrics. Reasonably priced for excellent quality!read more

I brought in a dress that needed a new zipper and a seam repair. The repairs were perfect, and the…read moreprice was reasonable.

Amazing new tailor in town! Prices are great and more importantly her work is amazing. She was…read moresuper friendly and accommodating!

Quick turnaround but charged for hemming that was simply cut with scissors and not sewn.read more

My interaction with Rebecca and this business ranks #1 by a long shot in terms of convenience,…read moreprofessionalism, quality, and price. I had a unique job and a short timetable- but she kept in constant communication even after work hours, she made my job a priority when we ended up having to get a second fix on one garment, and with all that, I still think I didn't pay her enough. I will be recommending this location to everyone and anyone that needs something done, because I would be willing to bet that you wont find help this good anywhere else!

Nice work but so so slow. Prices are reasonable but would pay more for timely service.read more

Five stars well deserved!…read more I had my wedding dress altered here with Karlene. It came out PERFECT, just like the other reviewers have noted, Karlene's wedding dress work is IMPECCABLE. Karlene also made a custom backless top to go with my wedding skirt. How amazing is that?! It was exactly what I envisioned, fit me flawlessly, was so comfortable, and BEAUTIFUL. Seams Fitting pricing is very reasonable. I've had other alteration work - replaced a wool coat zipper, hemmed husband's pants, taking in waists - all which are completed so perfectly there's zero indication the items are altered. The process of fittings and appointments is very easy. I recommend Karlene for all your alteration work. Be sure to get with her early for your wedding dress alterations since she's so popular! You do not want to go with anyone else!

What an experience! I was truly blown away by the time and…read morecare I received at my wedding gown consultation. I traveled from Columbus based on a recommendation, and I am so glad I did! Karlene is incredibly intelligent and knew everything that needed to happen in order for my dress to be even more perfect than I thought possible! I can't wait to go back for my final fitting and spend more quality time with Karlene! I would recommend her to anyone.

Great speedy service!! Very polite and caring person. Does outstanding work and affordable in what…read morewas a hurry up order. She saved the day.

Excellent work, good price. There was nothing she could not do. It is very hard to find a tailor…read morelike Mary.

We have used her for at least a dozen items, including sleeves on sport coats, seams on a sequin…read moredress, and curtain panels. All her work was very good and her prices were so reasonable.

I request to have my bridesmaid dresses to be done by June 1 2025 because the wedding is June 3 I…read morecalled last week and was told they would be ready in a day or 2. well today is June 1st they are closed I've left messages I even sent a text and a message through yelp and still haven't heard back. I only went with this company because they had good review. boy was I wron. I'm VERY DISAPPOINTED AND FRUSTRATED, and ANGRY.

Alter most of my clothing, I'm 5ft and hippie and she altered my clothes to compliment meread more

From the owner: Specialize in alterations of types of clothing, Wedding Dresses, Men and Women's clothing, suits,…read morecoats, jackets, leathers, draperies, pillows, prom dresses, uniforms, military, police, fire fighters, security uniforms, patches for all types of uniforms. Able to do contract sewing for thousands of uniforms, etc with quick turn around. Express service, wedding party Appointments which include wedding dress and bride's maid alterations. Embroidery and Monogramming. Large projects or small one. We do hems on pants while you wait.

Horrible customer service. The gentleman I spoke with was completely rude and uncaring that the…read morealterations that were promised and pinned were not completed. Then when asked how he was going to fix it he said there was nothing he could do. I was charged incorrectly according to him but instead of a phone call to explain this and ask if I still wanted the alterations done I was given a incompletely altered dress and no offer to fix THERE MISTAKE! THEY HAD MY DRESS FOR 10 DAYS and didnt think to call me about a alterations that mind you after looking closer at the dress was STARTED! Brides beware if your looking for alterations take your items elsewhere....

Went in with a rush job & they took care of me just fine! Allergic to dogs & they have one roaming…read morein there but I'm good, had a mask on

Best laundromat I've been in. Seriously…read more Sure, I've been in your standard big-college-town "Soap & Suds" concepts (bar & laundromat combo). This one here is immaculate, high-tech, and features a dryer so big as to have a notice affixed above-head warning would-be "Dryer Riders" of the probability of their being talked to by Johnny Law when the CCTV cameras capture the rogue riders and give the footage to BGPD. Wifi signal is strong. Soap and Softener vending machines stocked. Nice waiting area complete with tables and booths. Sure - I could have used the hotel washer/dryer - but that would have taken three times as long - and would not have been this nice!

when I was there it cost over two dollars to use the washing machine for one load of laundry, and…read morewhen I put my laundry in the dryer not only were they still wet but it melted my polyester blankets.