Like a lot of businesses they've gotten cocky with their customer base. It came with my house 4…read moreyears ago and in the last 3 months I have had constant issues. I drew the line when my internet went out AGAIN, and the 1st call tech lied to me to get off the phone and when I called back, obviously irritated, the second tech hung up on me. Of course my internet was out all night, coming back on in the morning and then again going out that night. I disconnected everything, went to another company and more than tripled my up and down speeds for $20 less a month. When I called to cancel, again nothing but crap customer service. Hindsight, wished I'd left sooner. Oh and as I write this, apparently the service is down again.

Poor signal quality, service goes in an out about everyday multiple times a day morning an night…read morefor minutes an sometimes hours can barely game on line without constant issues an lag. Also was told they would come back out an situate my box an have it move to a new spot still haven't received the call back for that but ya know amplex values there customers right?

Amazing place with great prices. The staff is super friendly and helpful and instead of having to…read morego through those annoying teleprompt stuff, you get someone on the phone right away! Great service where you can get help right away and techs will be there IMMEDIATLY.

I've used Provide.net for over 3 years which is enough experience for me to give a good account of…read moretheir service. I didn't want to use Xfinity or AT&T (although Provide.net uses AT&T to provide their service) because I didn't want to be locked in a contract. I am month-to-month. At the beginning of my service, I bought a modem/router for $100 straight from Provide.net. This is great bc I do not pay a rental fee for the modem. I own it and it hasn't outdated in 3 years and I am sure I will get many more years out of it. My service costs me $40 a month. I pay every 3 months at once (this is how they do their billing) but that is fine for me. The service is DSL, but I see no difference between that and fiber/cable, which I have used in the past. Zero difference! So why pay more? I am streaming Netflix on one or two devices at the same time and someone else is probably using the Internet in the house too. The speed is fast. Everyone can do what they need to do. Also, in 3 years, I haven't had bouts of lost connection. The Internet is always working fine. It is 100% reliable. I am thankful for Provide.net because I can walk right into their storefront on Hewitt 10 minutes from my house and talk to a real human if I ever needed, which I don't, but I could. They are also not like corporate Xfinity puppet people, who totally suck! They are real guys who are totally upfront and casual to talk with. I'm never leaving Provide.net and highly recommend it to home Internet users.

I have been a customer of toast for a few years now, and hands down the best customer service in…read morethe industry. Couldn't say enough about these guys. Thanks toast Damon

In our city, this is a shoestring operation with very shallow tech support. Support calls go to…read morevoicemail. Different techs give different answers to basic questions. I don't appreciate the challenge of DIY.

Best customer service I have ever received, from any company! I have four business accounts with…read moreKelcom, and will keep adding in the future. They are extremely punctual, surprisingly prompt and always work with you to meet your needs. When other providers have failed, Kelcom have always been ready to assist, and have always exceeded my expectations. It has always taken only a brief phone call or an e-mail to receive the service I needed, immediately! Their team is friendly and courteous and their fees are very reasonable. They don't lock you with long, unfair contracts, and they don't need to, because their excellent client care keeps you happy and loyal. I am looking forward to ending all my contracts with other providers and gradually transfer all my business to Kelcom. Thank you very much for your great support and care!

From the owner: KELCOM - Revolution IP provides residential & business services across Ontario. Some of the…read moreservices included Unlimited High Speed Internet which includes Cable Internet, DSL Internet & Fibre Internet. It also includes Phone Lines, VoIP, & HPBX, Satellite TV and IPTV.

Stopped at the Spectrum store in Bowling Green to return a piece of equipment last week. Though the…read morehours were listed online when we arrived there was a note on the door saying not open til later due to staff shortages. We decided to wait for a bit since it was out of town for us. After a bit I was able to go in and sign in for assistance. The young lady that helped me out was very kind and courteous and took care of the return quite nicely. We have been Spectrum customers for years and have always found them to fair and helpful.

If you think that spectrum is your only option, look on the FCC broadband map to find other…read moreproviders in your area. Specifically in Bowling Green, OH. I would look into buckeye broadband instead. If they have fiber internet available for your address on the map, you CAN get it. I got their symmetrical 1gig unlimited plan on a discount, but the regular price for that plan is $105/month, which is almost the same price as spectrum for a better plan. The reviews for them are mostly for their older services. Fiber internet doesn't have the kind of problems they had, and I have yet to have a single blackout of service or slowing speeds. With spectrum, I had service outages at least monthly. If I'm paying $100 a month for a service, I expect that service 100% of the time. My speeds were also sometimes comparatively very slow. On my 1gig plan, I had times where it was down to 600mb/s That's still plenty fast for what I do, but if I wanted that speed, I would pay less for it. Spectrum's pricing is also very odd. $100/month for 1gig cable internet is at best an OK price. When compared to fiber, it's absolute garbage, but for cable it's fine. Where they make no sense is their TV packages. When I moved, the employee on the line told me that their TV package would be free for the first month, and then $10/month after that. It was $100/month additionally added to my bill on the first month. If I wanted to spend $100/month on TV, I could just get every major streaming service. Even then, I'd still have to take ~$20 and burn it just to meet that price. When I finally got on the phone to get them to remove the service, My internet price jumped up $40/month from where it was before I moved. When I went to cancel my services, the employee blatantly lied to me about the speeds provided by a competitor in my area, and took 30 minutes trying to get me to keep the service. You would think that after I told them multiple times that I wasn't interested in keeping the service and that I already had the other internet service installed, they might realize that they weren't getting anywhere, but I guess they don't teach them to use common sense. The one saving grace is that their in-store employees at Bowling Green were nice the few times I went in. I would recommend you go into the store instead of getting on a call. The people spectrum hires to answer the phone aren't from the area, and half the time you can't understand what they're saying. I would never recommend Spectrum services to anyone, and I would highly recommend that you look into competitors. If I could give 0 stars, I would.

I hate making bad reviews, but talking to an engineer that could help but chooses not to, and then…read morerefuses to connect to a supervisor is unacceptable.

Awesome service! I have D & P in Dundee, MI. This is for my internet. I am so impressed!…read more Xfinity always had outages, but D&P does not! And I'm on a 2-year promotion that is much less than xfinity charges. D&P told me when I signed up that areas differ on whether they have upgraded, but they said my area (around Rawson) would be in a pretty good upgrade area. They were right! I have really fast internet. The office staff is always very efficient and friendly too. I would highly recommend!!!!

Not sure how he spells his name, but Aaron was just at our Beauty Salon working on our internet…read moreissue & he was by far thee kindest person when it comes to customer service. He was very professional, and was so soft spoken it made it easier to understand what we needed from our end. HIGHLY RECOMMEND AARON for your telecom needs! Thanks for making our job easier Aaron, we here at Dalena Buchman Beaute appreciate you!

From the owner: We are a local internet and phone service provider. We provide an array of services, such as:…read moretraditional business phone lines, domestic and long distance calling, local phone service, PRI and T-1 installations, fiber optics, network management and server maintenance/storage.