Santa and his elves. That's what I see when I go to this store. There is a jolly gray haired…read moremanager named Michael who efficiently runs a staff of very competent techs and salespeople. I've been there multiple times for things ranging from toy batteries to automotive needs. What strikes me most is the relationship between the staff and the customers. People are often greeted by a handshake and a welcome Mr X or what can I do for you Mrs Y. When I first went to this store I thought it was an anomaly. I think I was in need of a watch battery. I was treated so well I returned for a laptop battery... quite an old laptop actually and they found the perfect replacement... still going years later. I saw this great customer service yet again. So I've returned for multiple other electronic purchases from bulbs to flashlights and each time I witness something that I didn't realize still existed in the world of chain franchises... personal service from competent professional people. Wow a rarity, I'm hooked.

I brought my key fob to have the battery replaced. It was around $13. A few days later it didn't…read morework so I brought it back. He put another batter in, charged me again, and it still wasn't working. The guy told me I must've gotten water inside the key fob and that's why it wasn't working. I just took it to a different battery place who told me that the battery was completely dead and that there was no water damage at all inside. The new place replaced my battery for $5 and now it's working fine. This place definitely scammed me. Be careful.

This is one of the better fix it cellular places he made sure that the device fully function before…read morewe left. Then he even offer to fix the phone if it did not work later on. I was surprised and impressed very nice guy. His price is cheaper than Apple also

Terrible, terrible, terrible! Do NOT take your device here for a repair. If you're still thinking…read moreabout whether this might be a good place to use after reading this review, do yourself the favor of not wasting time, and take whatever money you were going to spend, and light it on fire instead. My son's iPad screen got cracked with it fell from our dining table. The Apple store in Briarwood Mall couldn't fix it, and recommended Cell Doc instead. No problem! The man at the counter said, we can to it in about a week. Repairing the screen takes about 30 min, but they have to order a new screen which takes about a week. $190 later, we waited a week, and they called to say the accidentally ordered the wrong color glass screen. Did we care if they made the screen white with a black home button? Um, yes, I wanted it to match, and we ordered black. Please order the correct color. Waited another week, and then picked up the iPad. All was well for about 2 weeks, and the home button sank under the screen and no longer works. Its stuck, so you can't open or close any apps, or unlock the iPad. No problem, pull out my receipt with a "30 day guarantee". Took the iPad back in, and they apologized and said they would fix the home button, but had to send to a technician at their store in Toledo. Wait two days, and get a call that they can't fix the home button because it might crack the screen, and they "don't know who fixed it before, but you should take it back there". Um, YOU fixed it before!!! They also said it's been more than 30 days, so the guarantee is no longer valid. It has been more than 30 days since I paid and we dropped the iPad off, but they didn't finish the repair for 2 weeks after this. So.... never mind we've only had it back for 2 weeks, because it took 14 days to repair, the warranty is no longer valid because the "boss has changed". Complete and total BS, terrible customer service and shoddy work. Would have been better off buying a new iPad to begin with, because now I am out $190 and the home button is stuck and they have rendered our iPad completely not functional with their "repair".