Horrible location. Would recommend you drive to any other Verizon store if you have that option…read more Had an issue with a cell phone not charging. 4 people behind the desk allegedly they were working, but all had their noses in their on phones and seems unaware they were actually at present at their place of employment. It seemed oblivious or didn't care that they were in a customer service position and I assume we're receiving some type of monetary compensation for the service they were not providing customers. The person that actually attempted to help me, ended up misdiagnosing my problem which resulted in me having to make two trips to the store that day. On my second trip in, not so much as a I'm sorry you had to come back again. I had to ask repeatedly to get some type of return receipt for the original item I was sold that I was returning because it did not solve my charging issues. They acted like actually some type of record that I did not keep the previously paid for item was a completely new concept. The manager Brandon was the rudest of them all. Completely put out that he actually was being asked service a customer, rather than whatever was so important in his own phone. He was so Surly from being taken away from mentally masturbating to where ever was going on in his own phone. The other three workers that were ignoring everybody else in the store practically, we're all in their early twenties. Brandon was not. If you need your phone serviced without some tiny man taking out their own self-loathing on you, go somewhere else.

From the owner: Visit our store at Fremont for all your latest mobile, 5G home internet, or business needs. For…read morefurther convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

AJ was great at the fremont Ohio t mobile store. got us set up quickly and efficently. I have hated…read moregoing to mobile stores in the past . He changed my mind.

From the owner: Visit the T-Mobile store in Fremont and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2200 Sean Dr Ste 15-16 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

my internet suddenly stopped working. it happened late Saturday evening. I worked at it myself for…read moreawhile then needed to leave. later when I returned, it was still out. I had no landline, internet, or cell, both inside my house and outside in my yard. so I called. iris seemed very help. she told me my equipment was outdated. she made me an appointment Sunday at 12:00. she said she sent details about the appointment and how to hook up the equipment afterwards. she said she sent it to my email and to my phone which couldn't get a signal. when I arrived to spectrum office in Fremont Ohio, there was chaos. lots of people, the kiosk wasn't working. I was at a technology store and their technology didn't work? so I finally get an associate. they gave me printed instructions. it all seemed easy enough. I get home and get everything hooked up and I can't get it working. obviously I couldn't call, and I couldn't get on the internet either. but I am required to use the internet to get it started. how stupid is that! so I went back to the store. they said everything was working. but it wasn't. he set up an appointment, almost a week later!!! no phone internet, nothing for almost a week!!! so we continued struggling with it. my daughter and I. finally it worked again. my daughter said she was doing the same thing I was. the associates at the Fremont store showed absolute stupidity and were very rude. all they would have had to do was set it up on the internet! which we couldn't even access because we had no internet!

I've worked with Spectrum for over 10 years. I have found their personnel to be very courteous and…read morehelpful. Our local Spectrum store also has very knowledgable people. I just spent less than 10 minutes in the store getting my bill paid, picking up new equipment and updating information- all on a Saturday afternoon. Linda G

The day started out with my phone falling in the lake and, what could have been a horrible…read moreexperience, turned out to be the best thanks for Larissa and the staff at the Port Clinton GoWireless store! Larissa was so helpful in getting me set up with a new phone literally within an hour after I called ~ and was able to transfer everything from my old phone (which was a life saver!!!). She explained everything I needed to know about the phone, cost, etc. and she truly made the experience a very good one. I highly recommend her and this location!

This is the place to go to upgrade to a new phone. Brittany made our experience here beyond…read moreamazing. When I didn't know what phone to get she wrote the out total cost of the phones, then she wrote down how much it would cost per month. Brittany is the nicest person we have experienced at any Verizon store we had been to. We highly recommend Brittany at Verizon.