5/25/26 As a customer since 2007(?), I can attest to the exceptional service provided by Frank's Appliances. When my five-year-old GE washer malfunctioned that was purchased big box, I promptly contacted the company for repair - was given weeks out on an appointment. I was grocery shopping in Port Clinton, saw this nice looking small town business and turned around to check it out. I received a prompt service call. The owner gave an honest response personally inspection /tear down the appliance and discussed the repair costs without any attempts at upselling. After careful cost vs equipment age consideration, I decided to purchase a different appliance and visited the Frank showroom in Port Clinton. Nice stock and they can source pretty much anything else. I did take a bit of an upsell to a much nicer machine asimpressed with the quality of the appliance and the matching dryer. The negotiation process was seamless, and I was able to secure a competitive price. I still have them today.
Since then, we have expanded our purchases to include a stove, refrigerator, freezer, garage refrigerator, dishwasher, and television. Each of these items was purchased with negotiation, to match or come close to the prices offered by large retailers. The delivery process is straightforward, as all appliances are set up, tested, and functioning properly by Frank Sales before they are delivered.
In addition to our appliance purchases, we have also benefited from affordable repairs on some of our older appliances. One memorable experience involved a new stove with a different location plug that had to be moved. Frank Sales was able to diagnose the problem and reposition the plug / wiring within the drywall. If I did the bib box store drop, this would have been a task that would require another professional to come out to install due to my zero home repair expertise.
The staff at Frank's Appliances are consistently friendly, knowledgeable, and able to provide excellent recommendations. They understand my interest in technology and gadgets, which makes the shopping experience even more enjoyable. I highly recommend Frank's Appliances to anyone looking for quality appliances and exceptional customer service. I have shared my positive experiences with friends and family, and they have become loyal customers as well.
Ps: I am eagerly anticipating our kitchen remodel in the coming year, and I am confident that Frank's Appliances will be our trusted supplier. "Shop Local" is the way to go, and I highly recommend Frank's Appliances to anyone seeking reliable and affordable appliances. read more