Overpriced service, alot of channels no volume, I'm expected to pay my bill but how about you…read moreprovide a quality service, am I going to get a discount

Horrible, worst of the worst Cannot go 24 hours without some sort of service issues (no TV, slow…read moreinternet). I was paying for a faster internet service, but had to cut back to "standard" service after their last rate hike was too much. Guess what!!!! Standard service is just as fast as the higher priced "faster" service. I'm not the only one to catch this shit. Service goes down more than Linda Lovelace! Am posting this at 2:30PM without Television service since 8:10AM today without sort of explanation or what is being done to correct it. Do think these p****s will give us any reimbursement - HELL NO!!!!!

We used Express TV Mounting to wall-mount our new TV and soundbar. They also concealed multiple…read morecables behind our fireplace. I primarily communicated with Corey prior to the appointment and he was always available, even in the evenings, and very professional. Our first TV arrived dead on arrival and the replacement TV was scheduled to arrive the same day as the rescheduled mounting appointment. Corey was incredibly accommodating with these time constraints which was very much appreciated by us. Chris and Demario were the technicians who performed the work at our appointment. Both were incredibly kind, professional, and dedicated to doing the job "right." They mounted the TV and soundbar and also ran 3 HDMI cables behind our fireplace and into our built-in cabinets. They used measure tapes and bubble levels to ensure everything was straight and centered. The cable management behind the TV was great and everything was hidden. The next day I thought the TV might have been slightly crooked, but after checking myself with a measure tape and level, I realized that it was actually the walls and trim of my home that were not straight! I am so happy with the work and they came in at less than 50% of the price quoted by a different local company. We will definitely be using them again for other TVs and low voltage needs in our home!

This is the second time we have used Express TV Mounting. Last year we had them install a 42" TV…read moreand apple tv in my home office. Today, they installed the "big boy" our new 77" OLED and new soundbar. This time we had Demario and Chris as our installers. They called from the road to see if we were available for them to come before our time window. Early? How many service providers these days are EARLY? Demario and Chris couldn't have been any nicer to deal with..both super nice guys and very professional. They clearly know their stuff and had everything connected in less time than I expected. And, they were happy to run through the TV to make sure we were ready to go as well. I can't recommend Express highly enough. Just a terrific customer oriented company that aims to please.

Stopped at the Spectrum store in Bowling Green to return a piece of equipment last week. Though the…read morehours were listed online when we arrived there was a note on the door saying not open til later due to staff shortages. We decided to wait for a bit since it was out of town for us. After a bit I was able to go in and sign in for assistance. The young lady that helped me out was very kind and courteous and took care of the return quite nicely. We have been Spectrum customers for years and have always found them to fair and helpful.

If you think that spectrum is your only option, look on the FCC broadband map to find other…read moreproviders in your area. Specifically in Bowling Green, OH. I would look into buckeye broadband instead. If they have fiber internet available for your address on the map, you CAN get it. I got their symmetrical 1gig unlimited plan on a discount, but the regular price for that plan is $105/month, which is almost the same price as spectrum for a better plan. The reviews for them are mostly for their older services. Fiber internet doesn't have the kind of problems they had, and I have yet to have a single blackout of service or slowing speeds. With spectrum, I had service outages at least monthly. If I'm paying $100 a month for a service, I expect that service 100% of the time. My speeds were also sometimes comparatively very slow. On my 1gig plan, I had times where it was down to 600mb/s That's still plenty fast for what I do, but if I wanted that speed, I would pay less for it. Spectrum's pricing is also very odd. $100/month for 1gig cable internet is at best an OK price. When compared to fiber, it's absolute garbage, but for cable it's fine. Where they make no sense is their TV packages. When I moved, the employee on the line told me that their TV package would be free for the first month, and then $10/month after that. It was $100/month additionally added to my bill on the first month. If I wanted to spend $100/month on TV, I could just get every major streaming service. Even then, I'd still have to take ~$20 and burn it just to meet that price. When I finally got on the phone to get them to remove the service, My internet price jumped up $40/month from where it was before I moved. When I went to cancel my services, the employee blatantly lied to me about the speeds provided by a competitor in my area, and took 30 minutes trying to get me to keep the service. You would think that after I told them multiple times that I wasn't interested in keeping the service and that I already had the other internet service installed, they might realize that they weren't getting anywhere, but I guess they don't teach them to use common sense. The one saving grace is that their in-store employees at Bowling Green were nice the few times I went in. I would recommend you go into the store instead of getting on a call. The people spectrum hires to answer the phone aren't from the area, and half the time you can't understand what they're saying. I would never recommend Spectrum services to anyone, and I would highly recommend that you look into competitors. If I could give 0 stars, I would.

Horrible! My Husband changed services this morning. We now…read morehave spectrum and cannot go back to timewarner ( we were grandfathered in evidently) They told him we'd have to change the box. Wrong. We have to change the modem and the router. The instructions are horrible and didn't work. I was on the phone probably 3 hrs trying to get it set up. Never did work. We would never have made these changes had they been honest about what we'd have to do There is no customer Service anymore.

Don't be one day late on payment. The fees are even higher than the worst credit cards! Better to…read moreborrow money from a loan shark, it will cost you less if you must make a late payment.

I made a mistake and bought a TV larger than the counsel I wanted to put it on. I called Michael…read moreand he was able to mount it on my wall. I was so impressed with his knowledge and precision on placement. Such a nice guy, will definitely be calling him again for other handyman services!

Michael was great and very thorough with hanging TVs and a speaker for us. Everything worked great…read moreand looks great as well. Thank you!

Like a lot of businesses they've gotten cocky with their customer base. It came with my house 4…read moreyears ago and in the last 3 months I have had constant issues. I drew the line when my internet went out AGAIN, and the 1st call tech lied to me to get off the phone and when I called back, obviously irritated, the second tech hung up on me. Of course my internet was out all night, coming back on in the morning and then again going out that night. I disconnected everything, went to another company and more than tripled my up and down speeds for $20 less a month. When I called to cancel, again nothing but crap customer service. Hindsight, wished I'd left sooner. Oh and as I write this, apparently the service is down again.

Poor signal quality, service goes in an out about everyday multiple times a day morning an night…read morefor minutes an sometimes hours can barely game on line without constant issues an lag. Also was told they would come back out an situate my box an have it move to a new spot still haven't received the call back for that but ya know amplex values there customers right?

Good reliable internet. Bundled cell phone with Internet service and saved $150/mo over T-Mobile…read more Added wired home phone in case cell phone ever has a meltdown.

Horrible location. Would recommend you drive to any other Verizon store if you have that option…read more Had an issue with a cell phone not charging. 4 people behind the desk allegedly they were working, but all had their noses in their on phones and seems unaware they were actually at present at their place of employment. It seemed oblivious or didn't care that they were in a customer service position and I assume we're receiving some type of monetary compensation for the service they were not providing customers. The person that actually attempted to help me, ended up misdiagnosing my problem which resulted in me having to make two trips to the store that day. On my second trip in, not so much as a I'm sorry you had to come back again. I had to ask repeatedly to get some type of return receipt for the original item I was sold that I was returning because it did not solve my charging issues. They acted like actually some type of record that I did not keep the previously paid for item was a completely new concept. The manager Brandon was the rudest of them all. Completely put out that he actually was being asked service a customer, rather than whatever was so important in his own phone. He was so Surly from being taken away from mentally masturbating to where ever was going on in his own phone. The other three workers that were ignoring everybody else in the store practically, we're all in their early twenties. Brandon was not. If you need your phone serviced without some tiny man taking out their own self-loathing on you, go somewhere else.

From the owner: Visit our store at Fremont for all your latest mobile, 5G home internet, or business needs. For…read morefurther convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.