Amy was an amazing sales associate. She knew her stuff and was very patient with my family and I. I…read morewould give her 10 stars if I could.

Worst service I have a 400 ft cable wrapped around my neighbor's backyard and they keep saying…read morethey're coming in 2 weeks to bury it every time I call they give me a date that's about 2 weeks out and then they don't show it's been over 2 months this is ridiculous, just can't get them to respond and fix my internet it's ridiculous

Horrible customer service! They don't respond to issues with their products. They make returns next…read moreto impossible. Stay away from them. I would give them zero stars if availabl.

Solid signal is a disaster. this stinking site tries not to…read moreallow bad reviews. tthe dictation totally screws up and refuses to work. yelp sucks too I guess.

Spectrum (Charter Communications) is the WORST!!!!!! They gave bogus information about when to…read morecancel service related to us moving; and then when I called back to cancel like I was advised, charged us for an entire month after we'd already moved. We'd been customers for years, yet they wouldn't waive that one charge! DON'T GET SPECTRUM!!! So thankful to now have Xfinity!

Spectrum sucks!!!!! You could be watching a program and for no reason you lose your wireless…read moreconnection. This happens very often. We did not have this problem with Comcast ever but now we live in an area with no choices except Spectrum. i hope they go out of business.

I saw a commercial for the new 16 for new and existing customers. I'm a 20+ year Sprint/T-Mobile…read morecustomer. Needed an upgrade. I called 611, talked to "J" and was told I was eligible for: -$800 credit towards new 16 pro. -Can get in store or online -I'd have to pay taxes on phone When I got to store, they expected me to change my plan. Um. What? Nowhere in the commercial did it say anything about plans! Nor did 'J' mention me having to upgrade my plan. And to say I was eligible meant he had to check my plan. I was told by one of the 611 agents, "That's why you call customer service". I did!! I've now called 611 four more times and I get the same answer. Seems like T-Mobile doesn't want to honor what their employee discussed with me, that the promotion I saw on TV doesn't apply with the plan I have even though the first person I spoke to ('J') said I qualified, after he checked my plan, for the $800 credit. They don't want to give me what their customer service person said I was entitled to. One thing about me is I take notes!! Times, dates, people I talk with, how long on the call, and what they said! I'm a note taker. A supervisor at T-Mobile gave a $50 credit on my account. I told him it should be an $800 credit as that's what 'J' said my credit towards a new phone was, verified and approved! After today's calls, I'm convinced T-Mobile is unwilling to make this right. How they have treated me is dreadful. I believe they're trying to make me out to be the bad guy. I'm not. I JUST WANT WHAT I WAS TOLD I COULD GET. NOTHING LESS. NOTHING MORE!

From the owner: Visit the T-Mobile store in Novi and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 26285 Novi Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Awesome guy & incredible attorney! If you want the best, hire David Kramer!…read more He will get you the BEST OUTCOME possible!

David is a magician, I had gone through many different divorce lawyers in my previous marriages and…read morenever saw what I wanted to. I found him online and while I was skeptical I knew I had to do something. David has represented me for my last two divorces and I plan to use him for all future divorces. He will win for you, just ask my ex-wife.

I really like T-Mobile are obviously I wouldn't be with them for as long as I have. I will be…read moregetting a new phone from them but that's when the REAL test takes place . Its easy to sell a phone but the true test is being there when customers have questions or need help! I'll get back with you when that happens

Paula was awesome. And (the three mikes?) lol I feel…read moreterrible because I wasn't in the best mood and was feeling pretty impatient with my phone process (nothing to do with the customer service! - everything to do with my hunger and crabbiness that day, think password resets and phone back ups lol) but Paula had a great smile (sounded like it!) and was a pleasure to work with I appreciate all of her help ! Also got an awesome deal on a new phone case

These guys can make your phones and phone numbers do whatever you please…read more It's nice to be able to sound like an enterprise-level company when we're just starting out, but on the cheap!

I use this phone company at both of my businesses and the service and quality are unbeatable! I…read moredon't have to be put on hold when I can for any reason and the company is local in Michigan so the support is normally right away! If you are looking for a phone service, I would look at this place.

Purchased a new phone from Logan, it may have been the best experience I've ever had purchasing…read moreanything. Logan was knowledgeable, response and incredibly kind to work with. Can't say enough good things about my experience with him.

I feel like everyone is friendly here despite having a very high workload. Perhaps being a Sunday…read moreit was very busy but I feel like this store is always busy. I came here to just get my battery fixed but after discussion realized instead of doing tney it was time to replace my old MacBook Air so I did do that. Had a weird glitch when loading my local files to new computer so they were nice enough to let me come back in a couple hours to pick up the computer I appreciated that considering they were so busy. Love my new MacBook Air if anything it was worth it.