Sent drone in 6 or seven weeks ago. prepaid. Lack of communication. I am frustrated not sure if…read morethis is a scam but just want the drone back and my money. ASAP. If not, next step is legal action.

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

My phone's speaker stopped working. It was urgent since I am flying out in two days back to the…read morewest coast. He was understanding and said to come back in 3 hours. When I came back to pick up my Samsung smartphone I asked him what was wrong with it. It needed a new loudspeaker. He didn't charge me for that so it was included in the price. I'm happy with the quick service and he got the job done. I highly recommend them to anyone experiencing problems with their smartphone.

I took my iPhone to another repair shop. they installed thr wrong battery and would not fix it. I…read moretook my phone to Ahmed. in no time he replaced the battery with a genuine IPhone battery and now my phone wonks perfectly thanks Ahmed. I highly recommend Experimax. you will e as happy as me!!

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

My laptop was running extremely slow. The response time increased 95% after they removed 14…read moreviruses that were not caught by Norton. They recommended a better anti-virus software that they are licensed to install. I found that they explained the issues and were very credible at a great price. I highly recommend this business and will be returning after Norton expires for the antivirus software they recommended at $45 per year.

I have done business with CB computer for the last four years…read more CB computer is very reliable and they will answer any questions you have. CB computer prices are very reasonable. CB computer also has a very good raiding. I give CB computer a 5* rating

The best service that I have received in a long time…read more I had an ongoing issue with my laptop, so I called them and was able to come in the same day, the owner assured me that he would give me a free quote and diagnostics and I could proceed to do whatever I needed. It is very rare for a small business to offer free services because a lot of them do it with a catch. Over here there was NO catch! They just wanted me to know all of my repair options and even if I didn't get any service by them there would have been no charge. Regardless, since they are a small business they earned the support. They are honest, thorough, and reliable. I am thankful for them being my laptop back to life after being completely dead for 10 months. They were so kind and so patient with all of my questions and they explained everything as best as they could. End result? My laptop works again, my data is no longer lost, and I am happy i didn't have to spend a large amount of money to fix it. I saved more money than I was expecting.

Good service and good people no complaints at all , he checked out my pc 2 times for free !read more

Went in with a completely destroyed screen and they fixed it for me in under an hour. Great…read morecustomer service and fair prices! I will be back in the future with any other phone problems and I will recommend them to a friend any day.

Very helpful fixed my phone fast wonderful service if I have any problems with a phone or iPad I…read morewould go back

I bought a used computer from Paul a few weeks ago. I was initially very happy to give my money to…read morea local business, but it's turned out to be a nightmare. The machine was originally $500; I told him all I had is $400. He first wanted me to base whether or not I paid the extra $100 on whether or not he could retrieve data from my crashed hard drive on my old computer, which I thought was bizarre so I told him I don't like to gamble or play games. I gave him $400 cash and agreed to pay $20 per month for 5 months, but at this point I'll be using that money to take the damn thing somewhere else for the repairs he should be happily doing. I've called him three times about the cap lock button not working or sticking, and now another keyboard button is also not working. The entire keyboard is iffy, the on/off button sticks too. It needs to be cleaned out well and that should fall under my brief, 30 day warranty. The cord doesn't work half of the time and he tried to tell me it was a function of the computer to not charge. All this man has done is work very hard to not fix this thing. Our last conversation went like this: He first said the warranty wouldn't cover anything that I had done to the machine (trying to blame me for the faulty keyboard I had purchased days earlier), then told me I'd have to wait until I paid off the machine, by which time the warranty will be long expired. "This is a business," he said. "Goodbye," I said. "I'll be telling all of my friends not to work with you." And I did. The end.

It is great to finally have a knowledgeable and professional computer repair shop in this area…read more Paul is very quick and reasonable with repairs. He fixed my laptop through a boot error, and happily helped with the follow ups. The man knows computers and keeps you appraised through every step of the process. I can't recommend this place enough. If you have computer or tablet problems, give him a try. You will be happy you did!

Fantastic experience, and very professional help. Had some vague tech needs and Ryan address and…read morefixed each one. Highly recommended tech professional to work with.

I'm beyond ecstatic right now! Ryan arrived promptly and got straight to work! He was fast,…read moreextremely professional and actually had no quarrel with my bf watching him assemble the entire pc! He saved me heartache from my bf purchasing $5000 of parts that neither he nor I knew how to assemble And he was affordable to boot!!! I will be using him for all of my IT/tech needs in the future! Thanks Ryan