Gregory helped me add a line to my account for my mom and also was a great help with setting device…read moreup . 10/10 would recommend

I had some questions about my phone upgrades and options. I wish I got the reps name. He was so…read morefriendly, knowledgeable, and patient with me. I really appreciated his kindness and willingness to help. This store has great customer service! I'd come here again for any TMobile needs. The store was also organized and clean.

We just got our phones from this metro by tmobile the guys was super nice and had everything setup…read morequickly, very happy with their service.

Mark and Austin went above and beyond to help me and my daughter. Mark listened to our needs and…read moreconcerns and made sure we had the best plan and pricing. We were switching from 3 different carriers which involved a lot and Mark really knew his job! They made a stressful situation easy for us.

Amazing service! Came in to trade in my phone for an upgrade. No wait and Flawless transaction!…read moreMark is awesome and great at his job! I couldn't be happier with my experience!

The perception of Metro used to be bad (per incorrect review from 2016) but hopefully it's much…read morebetter. I'd rather save money than have my phone and phone plan be a status symbol. I used to pay a LOT for Verizon. I was pressured into getting a work phone to access our company's secure sites so rather than pay top dollar for Verizon and the work phone, or use my personal number for the work # and lose ownership of the #, I switched my personal phone to Metro PCS. I lost my unlimited internet data I was grandfathered in with Verizon but got it with Metro. After I left my company I considered switching back to Verizon but I had been very happy with Metro AND the very low price. I never had trouble with reception (especially after T-Mobile bought them), had a lot of hotspot data, and the only negative was that customer service was a bit more challenging if needed but they were always pleasant and helpful. The negative perception of Metro by others as a "cheap" service meant for low income people was not pleasant. I've known people who refused to go on Metro and instead got much more expensive plans on Verizon with far less data and often no hotspot data. I could easily pay more but found no reason to do so. I buy my own phone. Love the flexibility of no contract and a consistent bill. The Metro stores are the worst part of having Metro in my experience, except maybe the company stores. The franchised store employees are often not honest in my experience. Hopefully that has changed.

The employees there were very nice and helpful. There names are Kerland and Lisetteread more

Come see the rep that works there, he is a genius with 15 years of experience. The customer service…read morewas amazing, I got 3 free 5g phones and a tablet with cases and screen protectors for 200$ you can't say that's not a steal

They have amazing customer service they always try there best to help you if you need new phone or…read morehelp with your device I would recommend you coming here.

Jason was great, transfered all data to new phone and set up account on unlocked phone I brought…read morein, changed over from T Mobil was effortless with same number.

My one and only experience with Digital Solutions will be my last. Their first attempt at repairing…read moremy laptop was a failure. Afterward, they promised to "make it right." They tried, but they failed again. My 64GB RAM laptop now has only 32GB of working RAM and years' worth of emails were overwritten. My bill: $810.49. I took a laptop to Digital Solutions on May 21, 2025, stating there was a hardware problem causing a "blue screen," and I needed them to repair the machine and to save my emails and files, if possible. I let them know the emails were very, very important to me, that I had backed up most of my files, but not my emails. The intake person (correctly) suggested it was likely a disc drive failure. It took Digital Solutions 15 days to return the laptop. The technician (who was NOT the intake person) had replaced a defective battery and saved my files and told me there were no other hardware issues. However, he failed to save my emails before he reinstalled the O/S, overwriting them. To make matters worse, he installed Windows 10 instead of Windows 11. I let him know how disappointed I was, and I left. It got worse. After three days the laptop failed because the bad hard drive crashed again. It turns out the technician hadn't realized the hard drive had gone bad. I returned with the laptop and was told they would "make it right." I already knew that could no longer happen, because the technician had overwritten my emails. However, I didn't think they would create additional problems the second time around. I was wrong. On July 3, 2025, they called to say my laptop was available, but they were unable to figure out how to get it working with 64GB of RAM, so it was returned to me with only 32GB of working RAM. When I objected, I was told by the manager, Nicole, that they had spent a lot of time and resources on my computer and "my boss would kill me" if they spent any more time working on my laptop. She's right about the time. They spent a lot of time because the technician didn't detect and replace the bad drive. All the extra hours they spent "making it right" resulted from their mistakes. Yet, Nicole acted as if she was doing me a huge favor by eating the costs that accrued from their mistakes. The bottom line: My emails are gone forever, the laptop is working with only half its RAM, yet it cost me about the same as what I just paid for a brand-new identical laptop. Lesson learned: keep your data backed up and when your computer needs repair, take it someplace other than Digital Solutions.

Love the work they do! Have used them multiple times in the last 10 years and was very satisfied…read morewith the work. Very personal and friendly and has been there to help at last minute and quick repairs! These guys know their stuff!