I don't know about the T-Mobile here, So for the record my phone network carrier is Verizon not…read moreT-Mobile but this one is conveniently located on my way home from work so when I got my brand-new iPhone 13 pro max I figured I just swing by and grab my mag safe charger from Apple as well as my Apple iPhone 13 promax case which at the time the phones literally just came out so I couldn't find accessories and covers for this particular phone anywhere else. When I used to have T-Mobile as my carrier it was always convenient because I was just run here and Make a Payment on my way home. And it's right next to my favorite nail salon. But what turned me away from this particular store was the customer service the quality of the products and the inconvenience I should say. So one month into purchasing the phone cover and the mag safe charger both of them broke! One of the T-Mobile employees proceded you tell me that you only have 14 days to make a return and I need to contact Apple themselves to request new items even though it was a manufacturedy effect I purchased them through T-Mobile and these things broke it's not like I didn't like them it's not like it didn't work for me he's literally broke within one month I spent over $131 here and a cover in the charger I got ripped off. And now I'm stuck with a broken phone cover which now chipped the corner of my iPhone because of the crappy cover And then they kinetic POS charger that doesn't work whatsoever! Never again!

I went in and was greeted and offered assistance in a timely fashion. London Lamour answer all my…read morequestions assisted with my purchases she even told me about the current iPhone promotion! I will most definitely be returning to upgrade my phone soon, great customer service!

In the past 48 hours, I have been on the phone with 6 agents over a total of 4.5 hours and…read morecounting. They went from turning a small problem into a much bigger one. I had to change apt units due to a problem in my apt, and while I plugged the modem in at the new apt and the internet was still working, I called to switch over the address. The first agent said that she changed the address and was going to send a newer modem, only to end the conversation with her and get an email saying the modem was enroute to the old address. Then I spoke to another agent who cancelled the new modem. Still, I noticed that my address was the old one, so I spoke with another agent. He said that I'd be contacted to switch the address and then put me on hold as he was processing something, then he disconnected. Today I called another agent who seemed to be setting up the old modem at the new address. Right at the end he disconnected. Then I was transferred to another agent who said that the reason the new address wasn't working was because the previous renter owed money on their account. That said, she had disconnected the old address, so now, over 4 hours later, I still have the wrong address and no working internet. She then transferred me to another agent who wasted another 30 minutes of my time without success. Now I've just been transferred to yet another agent...what an incredible waste of time!

I was sold a case that didn't fit my phone and attempted to return or exchange it for one that fit…read more The manager said that there were no returns on accessories. But there was no posting of such policy on the door or on the signage on the desk. The manager proceeded to call an upline and came back with the same conclusion. So I am stuck with useless accessories that will never get used. This store has horrible service. And steals from it's customers by having such a horrible policy that only puts money in the owners pockets and out of the customers. Money is too tight to be scammed out of it for a greedy owner. And I will be making more posts all over social media until this is with Boost Mobile and it's franchises gets fixed.

I highly recommend peekaboo security cameras. The crew of Paul and Jeremy showed up on time focused…read moreand completed the job in a timely manner. They work professional and very nice. In addition I thought and received several quotes to get four cameras installed and let me tell you those quotes were all over the place but when I called peekaboo and told them that I already had my cameras and I wanted them installed the quote that I received almost fell out the chair. I'm very happy with the quote and I'm equally as happy with the job that was done. I ordered two more cameras and I'm going to have them install them next week. If you need security cameras you can buy your own and they'll install them or you can buy cameras from them whichever way you decide to go I guarantee you you'll be happy. Earnestine

I would highly recommend this company to anyone and have. I needed security cameras after a break…read morein attempt. Out of all the companies I called Paul was the only one who took the time to explain to me what type of cameras he would install and how they would function. Paul and Jeremy did a superb job of installing these cameras. He made sure that they were focused on the exact areas that they needed to be so I can now see around the whole perimeter of my home. Not one problem with the installation and my cameras work flawlessly. The price of what I was charged was great also. I would recommend them (and have) to anyone looking for security cameras!

They were very responsive and thoughtful on recommendations with my multiple requests. The new home…read morenetworking equipment works much faster and easier than my previous equipment, and the exterior ethernet installation was done very well. Highly recommend this business to anyone looking for a quality solution.

We called Pointe Electronics to to redo our home entertainment system. Roger came out on a Friday &…read morehad our quote to us Monday 10/21 morning. We accepted, & he scheduled are install for 8:00 am Tuesday the 19th. It is 3:15 Tuesday now, & I have been enjoying our new system for over an hour now. We just ordered another Sonos & a Blu ray player from Roger. Don did our install along with Roger. Extremely polite, & cleaned up everything as they went. This company deserves FIVE Thank you Roger & Don