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    Verizon

    2.0 (31 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    4 months ago

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    Verizon S.

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

    The manager there is rude unprofessional and does not know how to run a store. Not enough staff and way too long of a wait time.

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    2 years ago

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    5 years ago

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    4 years ago

    Awesome experience with Andrew and Sydney! Got all upgraded and taken care of- thank y'all so much for being so helpful!

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    4 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Andrew is by far the best person to work with in any Verizon location I've ever been in.

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    Andrew worked through the issue and I was able to leave the store that day with my new phone!

    Mentioned in 3 reviews

    Read more highlights

    T-Mobile at Sam's Club Longmont

    T-Mobile at Sam's Club Longmont

    (1 review)

    This is a satellite store in Sam's that's associated from the main store next door. This place is a…read morewaste of time handling your needs because their store manager Chris/Chad is a pain to deal with. He always gives me the run around and never at all helpful with what I need. So the battery store messed up my phone fixing the cracked screen on the front. I explained to Chris/Chad that the phone was not picking up any signal and was not even working. He denied replacing my phone because there was a tiny chip on the back of phone and said it's not accepted with "damages". When I took it to another store, there was no issues replacing it. So I get the replacement phone with several damages on the side of the phone, and on the bottom right of it, the screen had a couple chips on it. Another replacement phone arrived at their store and would not exchange it saying that those damages were not a big deal because with a home 7 years old, it will have them. So this dude totally juxtaposed his original reasoning for not replacing my phone but telling me it's ok to be sent a replacement phone with more damages to it than my original phone. Also when asking about my internet going from $35/month to $55/month, he was of no use explaining to me the sudden jump when I didn't change my plans at all since I got the service added. The Several times and issues I've encountered with him was such a turmoil. He left me feeling stupid and belittled for even trying to get help on my services and issues. I've been with them for 20 years and he should treat anyone with such cold shoulders and sour attitude.

    From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

    AT&T Store

    AT&T Store

    (4 reviews)

    Had to make a few changes to our phone account today. Chris was amazingly helpful and patient and…read moretook care of everything for us. Great attitude and personality. Best experience I have had in one of their locations. Took his time to ensure everything was 100% correct. Highly recommend.

    My wife's phone suddenly decided to quit working this morning so she came to this store to get some…read morehelp. The store opens at 10 am on Sunday, she walked in at 5 after and said their employee, Richard, just ignored her. When she got his attention his first "greeting" was, "We're closed." When my wife pointed out the store had officially opened at least 5 minutes ago, his next response was a brusque, "What do you need?" She goes on to explain how her phone quit working and would like some assistance. The account is actually under my name and I was unfortunately elsewhere at the time, but when Richard found out she wasn't a user on the account he said he couldn't help her and that she should just leave. Meanwhile, another employee emerged from the back room and was equally dismissive. My wife left that store in tears, but not before letting them know how awful their service was. She then went across town to the store on Hover, where she was politely greeted, helped, and ultimately purchased a new phone. It took all of a few minutes to have me add her as an account user, I was able to do it remotely via the AT&T app. Her experience at that store was the polar opposite of what she got at the Ken Pratt location. I, for one, will NEVER shop at or recommend the Ken Pratt location to anyone I know, and their employees should be absolutely ashamed of how poorly they treated my wife. Here's a little tip for you guys from an actual professional who honors and takes client relationships seriously: if your job involves customer service in any way, shape, or form, but you can't find it in yourself to be remotely respectful to the people you serve, it's time to do the world a favor and quit. At a minimum, hopefully this store's manager is paying attention and will do something about the shameful events that took place there today.

    Verizon - mobilephones - Updated May 2026

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