Bob can convert "techie talk" to plain English. He's competent, efficient and a very patient…read morecoach-an invaluable asset to a senior struggling in this Internet world-my new best friend!

From the owner: Low prices and friendly service.read more

Great communication, upfront pricing, issue was fixed and came with a guarantee to bring it back if…read morethe trouble persisted. Highly recommend. Would contact again!

Before I took it here my laptop took almost 2 minutes to have a regular home screen (apps and…read morebrowsers loaded). Afterward there is absolutely no lag or delay and my laptop runs better than when I first bought it. 10/10

Jeff was very professional, responsive, assessed our needs and was easy to work with. The morning…read moreof service, he gave us an eta and showed up as promised. He was fast, efficient, taught us how to use the mount that we purchased in advance, and used sturdy/quality equipment to mount the TV. I couldn't believe how fast this was completed from start to finish. Thanks Jeff!

We were in a huge bind when another service failed to show up to dismount our TV when we moved out…read moreof our apartment. Jeff saved the day! He did a great job with both the dismount and then mounting it at our new place. Highly recommend!!

We had WiFi extenders, URC system and Rokus set up. It never worked correctly and I kept asking for…read moresomeone to fix it. Owner then got involved and refused to listen or fix it without charging. We called another tech company who found that the WiFi wasn't set up correctly and interfered with the URC system causing it to disconnect our video. Do NOT hire or you will get into more and more issues and charges

I am SO happy with the work that Ashcraft Technologies did, that I started this Yelp page for them…read more Jordan texted me with a quote and came the next day on time to mount my TV. He came with the mount and had it installed in about 20 minutes. In the picture you can see the wires hanging, but I asked him to leave it like that (as opposed to adding a power box behind for just a little more money) because I'm renting my apartment and didn't have time to clear it with my landlord first, but he offered to come back and install one if I change my mind. Ashcraft does some pretty cool stuff like home automation, network security, setting up wifi, theatre installations etc. Basically this TV mount was a walk in the park for him compared to the other stuff ;). Side note, Jordan has a really cool back story and is awesome to talk to- he used to do security networking for the government, and has built this business from the ground up. He's honest, really cool, and even gave my pup some love :).

Very reliable, back their work very professional. Did not over promise on phone and kept it clean…read moreand to the point. Up front pricing, very satisfied customer. These guys are what you wish Magnolia guys were.

I had an excellent experience with Juan, who installed ethernet wiring in my home. Juan was…read moreprofessional, experienced, and very knowledgeable in his field. He walked me through his approach, answering questions and explaining the decision making as he went. The quality of the work is excellent, and every connection was tested and running smoothly before he wrapped up for the day. I highly recommend StreamWise and Juan, the work was neat, professional, and well executed.

I tried to work with Boulder Home Theater company to have a TV installed above our fireplace. They…read morerequested I find out more info about the materials of the wall so I reached out to our builder. While I waited to hear back due to the person I needed the info being off, Boulder Home Theater reached out and said "Upon further consideration and review from the owner we are not comfortable putting a recessed box in that location. It's too much of a liability for us the scope of this project mainly for any tile damage and not knowing what's behind--and possible heat-leak up from the fireplace. If this was a normal standard drywall wall setup not above the fireplace, we would have no issues quoting that." This even before I was able to let them know what the materials and wall type were and it's an electric fireplace with the ability to have the heat turned off which I let them know prior to this response. If they can't even wait for my response on the materials or work with me on the install but just say you aren't worth the hassle, well that isn't a company I would want to work with when it comes to installing TV's. They were also priced higher before this then the numerous other companies I received quotes for. I had several jobs I was planning over the coming months but will take my business elsewhere.

My husband purchased a Sony projector from Tom and he only used it a handful of times. He passed…read moreaway unexpectedly in July- only 6 months later. As his grieving widow of 36 years I have been trying to reach Tom to see if he might take it back or if someone wants to purchase a gently used one. He doesn't even have the courtesy to return my multiple calls or emails to see if something can be worked out or explain what their policy is. This type of treatment and lack of customer service is shameful.

Highly recommend Jeff for TV mounting. He arrived on time, well prepared and we got straight to…read morework. Ours was a challenging project- an 85" TV mounted overhead. Jeff is thoughtful, experienced and communicates well. Thank you for your valuable insights and assistance on this difficult install!

I had Jeff out to install an OTA antenna. I had assumed he would need to put it in the attic but he…read moredid a thorough analysis and put it on my roof. That setup was less expensive and I have great reception now. He's super friendly and was able to work with my schedule. I got one other estimate to do the job and his cost was literally 1/10th of the other one.

The process was painless! Easy to make the appointment and although the issue wasn't resolved, the…read moretech figured out what was the issue. After a visit from the cable company we are back in business! The tech was very helpful, pleasant and went above and beyond. I will absolutely use them again.

I would not recommend this company. They charged my account before the technician arrived. The…read moretech was supposed to arrive on Monday and never showed up. I contacted Hello Tech to find out where my tech was. Got a lame excuse. Then they told me the tech would be there the next day at 1PM and would contact me prior to arriving. at 12:40 I called because I had not heard from the tech. He then texted me and said the appt was at 5 pm. Each time you call, they as for your name, address, telephone number and email address. Today I called to get a receipt to get reimbursed by my company and they are now saying I gave them the wrong email address. Absolutely ridiculous! They emailed me a few times and I received their emails. Now they have no record of me. Needless to say, they have no record of my account albeit, they charged my account $100. They didn't try to help at all, just kept repeating that they don't have my email address on file. If you need the headache, then deal with them. I personally will call someone else in the future! I don't want to give them a star at all but looks like I need to.

Jeff Applegate is not only an amazing computer wiz for his business to business customers... he's a…read morereally good hearted man. I am a tech challenged senior citizen who had a computer overloaded with data. Jeff set aside his valuable time to squeeze me in and handled the issue brilliantly. Sometimes it's just good to know the qualities in the people we work with. This man ROCKS!!!

We scheduled a follow up "Computer tune-up" after getting a new laptop setup earlier by ACTS this…read moreyear. Work also included finding "lost" files from previous backups and getting them relocated on new laptop in the correct location. Also got assistance on fine tuning the settings to best work for our setup. Our questions were answered, and everything was installed and settings and adjusted to our satisfaction. Response time was quick and scheduling service in our home was easy (as always).

Very good service technicians, good product used. Good response to problems and very nice people…read moreto deal with.

After a storm took out our Starlink Gen 1 satellite, Next Step came out same day to assess and fix…read morethe issue. Starlink then upgraded us to a Gen 2 and we got the same great service from our installer. Good value with great service.