I had my son's iPad screen repaired at FixUp and could not be happier with the experience. The…read moretechnician was incredibly professional, communicative, and knowledgeable throughout the entire process. He kept me updated, completed the repair quickly, and the quality of the work was outstanding--the iPad looks and works like new. What really impressed me was how affordable the repair was compared to other options I looked at. Fast service, fair pricing, and excellent workmanship are hard to find these days. If you need a phone, tablet, or screen repair, I highly recommend FixUp. Exceptional customer service and top-notch work. Five stars!

great place. fast repair. really good price. definitely go there. kept in touch with meread more

I went to CPR to get my Mac's screen replaced after (I thought) extensively vetting it and deciding…read morethat it was my best local option. The pros: The staff is all incredibly nice! Seriously a great customer service experience. But, well, I didn't go to CPR to hang out with nice people, I went to get my screen replaced. When I first came in, I was quoted a specific turnaround time, and I decided to stick with CPR because, even though that turnaround time wasn't ideal, it was workable. Given that the broken device was my Mac, which I use for work as a freelancer, every day I had to wait for the repair cost me money, but I understand that repairs take time. Unfortunately, the promised date came and went, and my device wasn't fixed. I gave it an extra two days, then checked in again--and my device still wasn't fixed. When it was finally ready, I dropped everything to pick it up, then drove home to test it...and it wouldn't work. It turned out that they had messed up while reassembling it, and I had to take it back in to fix their mistake--but the tech was heading out for the day, so I had to wait until the tech came back in the next day. Another day of lost work. On top of that, due to CPR Loveland's location in Centerra, there's an additional tax on all purchases that really adds up on costly repairs like, say, a Mac screen repair. In fairness, this is noted on a small flyer in the store, but I would definitely have appreciated it if it had been noted during my initial quote, because it really adds up! In sum: Absolutely nothing against the folks at CPR personally. But if you're looking for timely, effective, affordable work from a store with clear communication, this might not be the place for you.

I had an M1 iPad repaired here and the experience wasn't good. They took a week to repair it since…read morethey had to order the charging port. However, when I told them to test the device, it failed to charge twice. The manager had to come in and show that the device could charge. One day later, I try to plug it into the dock and nothing. Seems that they repaired the charging port enough to take charge but not send data. While they haven't done terribly, I am disappointed in their service and will look to other competitors.

Replace battery…read more Great to work with extremely competitive pricing Recommend highly Very competent person

Had a question about an issue with an old iPhone. They helped immediately and better yet, they…read morewere friendly about it. Customer service was top notch and that is honestly the most important factor when dealing with something like this. I would go nowhere else in the future. They were great.

I had a remarkably good experience here. Three days before leaving on vacation. the lens on my…read moreiPhone broke. I was about to walk over to Verizon and buy a new phone, which I really did not want to do, when I decided to run a search on phone repair and found JJ's. It was 20 minutes before closing, and JJ was wrapping up business with other folks, but he stayed late to look at my phone. I was not optimistic because my phone is about three years old. He did not have the part in stock, but we agreed on a price and he immediately ordered the camera lens STAT. Two days later he called and said the part was in. I was on my way back from out of state. Once again, I got there toward the end of the day and he installed the part while I shopped nearby. The repair was successful and I was able to enjoy my vacation, taking photos as normal. I picked up a few of JJ's business cards and have referred my friends. Thank you for going above and beyond in my opinion.

It's always nice to find a local cellphone repair shop. This is the second time I had to fix my…read morecharging port due to the abuse I put my iPhone through. Sure enough John took care of it for me at a good price. Just make an appointment online and your phone will be in good hands.

First-time customer here, not because I've never compared them before, but because they've…read morepreviously been on the pricier side for whatever I was buying. Happily, this time Batteries Plus had the best local price on quality Group 31 1000 CCA batteries (using their 10% off discount code). I bought two. The guy who helped me was friendly and brought the batteries out to my car without me asking. He tested my old batteries and told me which ones were shot and which still had some life. It was a good experience and I expect to be a future customer.

Very low quality hardware. Aftermarket replacement screen…read moreis a fingerprint magnet... impossible to keep clean. Clarity of the screen is dramatically impaired when compared side by side with a stock phone. The screen material is both soft and fragile. I had scratches in 2 days, and cracks in 3 weeks on the new screen. An obvious difference in quality vs the OEM Corning Gorilla Glass. The new screen is not glued down well enough to waterproof the phone. My "waterproof" Samsung S8 now gets fogging behind the camera lenses when I'm out in the rain. You can press on the screen edge and see it flex in towards the frame... the gap lets in moisture. For the price they charged, one would expect quality hardware

I came in with a cracked screen. Nothing else wrong, no issue functionally, just an annoying crack…read morein my screen. I was told 2-3 hours. I came back at 2 1/2 hours and was told it would be another hour. I waited at the store for ANOTHER 2 1/2 hours only to be told that they installed the wrong screen and I need to leave me phone until Monday so they could install the correct screen. I said absolutely not, and they told me they cannot let me leave with the screen they installed. I said fine, and they were supposed to put back my old cracked one. For whatever reason, they did not put back the old one and I was told to come back first thing Monday (i.e. today). I turned my phone on, and it was missing the S Pen, it said NO SIM - Emergency call only, and it immediately overheated and turned off. I called the store from my husband's phone and was told to leave it off for a bit and the issues would resolve - that it was just because it had been heated up to remove the screen. I left it off for another 2 1/2 hours and still had the same issues. I called again and was told again to come back Monday (today). I came back in first thing this morning and was told it would be 4hours. It has now been 4 1/2 hours. I called and they said it will be another hour. I showed up 1 hr and 20 minutes later to be told the exact same thing - - "We are running diagnostics." I did not get my phone back for another hour and a half. For anyone not wanting to add this up . . . Saturday I was told 2-3 hours and it took 5 1/2 hours to get a BROKEN PHONE back that was not broken beyond an AESTHETIC crack on the screen when I dropped it off. On Monday, my second visit, I was told 4 hours, and it took 7 1/2 hours. While waiting for my phone I got to chat with 8 other customers who had similar OR WORSE stories about this place and their experience. This is completely ridiculous nonsense and the absolute worst business you can go to in my opinion. They give you BS explanations and time frames and don't give a f*** how long they take or if they RUIN your device. I cannot believe any companies (Verizon, Xfinity, Asurion, Verify, etc.) are willing to pay/partner with this business for insurance and warranty claims as, from my experience and in my opinion, this shop is a huge liability. My only piece of advice is to GO ANYWHERE ELSE. ** Also, be weary of any 5 star reviews - - based on my experience and what I witnessed with over a dozen other customers today, those reviews are likely not legit.

I called first to ask about fixing my Bose CD player. The guy said bring it in. I went a few…read morehours later, waited 15-20 minutes for someone from the back to come out to wait on me. After I explained the problem with the player, the woman who came out said they don't work on them! She suggested taking it to Bulbs+. I called them and they don't work on them either! Not sure what's going on with this business, but I sure won't be bringing anything to them in the future that they do work on. Also, 5 more customers came in after me, and they were waiting awhile also before anyone came out from the back. The employee knew there were customers waiting because the door chimes when you come in. VERY poor customer service.

My phone was locked and Verizon couldn't help me. They suggested CPR CellPhone Repair on Harmony…read more Tyler was extremely patient and knowledgeable. He figured out how to reset the phone and luckily nearly all my data was saved. I'm very appreciative of Tyler. He did an excellent job. Kudos to Tyler!!!

My phone died and wouldn't charge. Went to AT&T and they sent me over to CPR cellphone repair…read more The gentleman told me it wasn't the battery or the screen. He suspected it was a board inside the phone. Said it could cost up to $300. Went to Best Buy and bought another phone but they couldn't transfer any data because I didn't have the password necessary to do that. After having a blank phone and none of my data, I decided to go back to CPR and pay whatever it would take to get my old phone working again. A different gentleman by the name of Jeremy was there. I explained the whole story to him. He took my old phone to the back and came out a few minutes later and said, "It's fixed". What?! You're kidding! "It was a simple fix", he said. All for only $35. Sometimes it just depends on who you talk to. I'm so glad I decided to go back there. Kudos to Jeremy. He really knows his stuff!

iPhone 7 screen replacement. I'm not that into the remote…read moreoffice idea, but if it works, that's fine. The problems I had were the crappy knock off screen and the workmanship. The screen was dark and colors very muted, it had a pressure spot, and it wasn't very responsive. I called, he said that's just how it is. I later broke it, and was actually grateful I'd get a new screen. I went elsewhere, they used an actual apple screen, it was great. They also informed me that it was missing screws and clips inside from the previous screen replacement (Czar). I am not thrilled.

I had the screen repaired on my iPhone 7 and he fixed the camera for free! Highly recommend!!!read more

Always available, friendly, they recognized the laptop they sold me & optimized it freeread more

Took my laptop in for diagnostic and repair. Very kind gentleman worked through all of the…read morepossible problems, and made recommendations. We chose the "wait and see" approach, which he supported. Will definitely be back for all of our computer needs in the future.