Jom helped me with some general questions about iCloud storage, and iPhone finder, and restoring…read moredeleted photos. Very knowledgeable and helpful. He sort out my questions quickly in a few minutes. Thanks so much for his help. :)

The place is chaotic. There are young inexperienced young people in front seeking your business…read more The whole focus is selling, not helping. I wasted an hour trying to get help with mu iPad having a charging problem. All they wanted to do is sell me a new one. The young man trying to help me talked fast and loud. I will never go in there again !

My recent 2nd visit exceeded my expectations. Alexander was the very best. With a friendly, helpful…read moreattitude, he resolved my issues. Alexander is a standard by which all others are to be measured. The store manager very kindly asked and confirmed that my experience went well, my first visit a few days ago, not so much. The person did not seem happy or eager to perform his job. He seemed to get me done, even though I was purchasing a $2,500+ iPad and a new contract. I had to go to the Apple Store to confirm I was making the right choice, which I didn't, so my 2nd visit was to return and reorder a different new one. I am a 20-plus-year AT&T customer and do hope signal strength improves, as I have been considering other carriers. 5 stars to Alexander, he's worth asking and waiting for.

This is probably more of a reflection of AT&T business model, and perhaps even the industry instead…read moreof this particular location. The staff was friendly enough, and available, but they weren't able to help. I stopped in here to drop a phone from my plan (can't do here, can't do online, must call 800 number). Also sought to get a 1 generation old iPhone (iPhone 16 Pro Max). Nope - available on line, not in the store. All they seem to do here is sell you a new line with the most recent phone. No service after the sale

After checking for low price on replacement of ipad screen, I chose Go Cellular. They were fast,…read morefriendly and also provided objective perspectives regarding cell phone services. Nice people - had driven by many times, but never noticed Go Cellular. It's across the street from KFC.

From the owner: Thousands of people rely on Go Cellular in Santa Barbara for quality, affordable service and…read morerepairs. Join them and be part of the Go Cellular family. We have the best prices on prepaid cell phone plans in town. We provide prepaid cell phone services from Page Plus, H20, Cricket, T-Mobile, Simple Mobile and more. We also provide unlocking solutions and repair services for most of the phones on the market. We also provide international calling services and a great selection of phones and accessories. Our knowledgeable and reliable staff is here to help with all your mobile phone needs. Give us a call today to see what Go Cellular can do for you.

Christian, the manager is very helpful! Super informative and friendly. My husband lost his phone @…read moreChumash and came here as soon as this store opened! Christian helped him relax and get what he needed as quickly! With all of the info he gave us, we decided to get a couple of Apple Watches since the deal was so good!

Have frequented this store twice in the past week. Each time Hector, the Manager, has assisted me…read moreand my family. I have found Hector's expertise in helping with cell phone changes, upgrades and product to be outstanding. I have absolutely no hesitation in recommending this store and Hector.

very helpful staff, had a welcoming experience and walked out with a fix to the situation. thank…read moreyou so much!

Worst customer service--I will never go back to this store. I've been a Verizon customer for over…read more20 years and have never experienced anything like this. I ordered a new phone online through Verizon and had trouble setting it up, so I made an appointment at this store for help. From the moment I walked in, I felt uncomfortable. Four employees were just sitting around, and not one greeted me. It felt like my presence was a burden. I explained that I had an appointment and needed help setting up my phone. One of them immediately asked if I bought it through Apple. I said no--it was through Verizon--and that I just needed a little help. I mentioned I had already tried using Verizon's online chat but was still having issues. They told me I needed a PIN, which I had never set up. I told them I was logged into my account, but they insisted they couldn't help unless I called a number to set it up. The person "helping" me wouldn't even listen or offer any real assistance. Then another employee jumped in and was extremely rude, telling me I needed to listen because they were the experts. I left the store in tears. When I got home, I called Verizon's helpline, and a kind representative walked me through setting up my PIN in minutes--something the store staff could have easily done if they had any sense of customer service. I will never go back to this location. I wish I had read the other reviews first--it would have saved me the frustration and wasted time. Clearly the owner doesn't care if you see their responses to all of the negative reviews and nothing has changed. Do better.

Excellent customer service, on-time for the appointment at our residence and fair and honest…read morepricing. Technician made a special return trip with an adapter and did not request an additional charge. Highly recommend their services

27 Jan 2025 Asked…read morethe owner if he could put some movie files on an Iphone. Said he couldn't do it then, asked for my number and wrote it down. Owner only comes to the shop Wed / Thurs. One week later still no reply. Went to the shop, assistant said owner was ill. Rang back a week later spoke to owner who said to message him what I wanted to do. Two weeks later, sent another message, still no response. Perhaps he never recovered from his illness. Sayonnara IGeeks!

These guys are so helpful. I needed to switch from Cox to save money and they were very helpful…read moreduring the whole process. I was there for a while and they even offered me snacks and water. Very kind.

Unprofessional and extremely rude staff. My husband went there to port the number and ISSAC…read moreinstead of porting the number gave him a new number just to make a $50 sale. he did not picked up my calls so i can give him the Account number and PIN from cox. My husband is disabled and its not easy for him to remember numbers. we are very upset about it. i spoke to Alex the manager and they took forever and the number is never ported. He kept telling me he is working on it. I called back after 3 hours and the lady said its still not done and they cannot do anything about it and she hung up the call on me. We were a very loyal customers of AT&T for more than a decade. This is extremely unprofessional, upsetting and disappointing. i need my money and my number back or i have to complain this to the corporate. I would never recommend this store to anyone.

Had a great experience today. John and the colleague at the front were incredibly helpful in…read moretracking down the inventory I needed. The staff here is always knowledgeable and consistent. Highly recommend this location! Excellent Value for products!

Horrible! Over an hour on hold just trying to speak with someone in the store to check if my order…read morewas ready! While still on hold the store closed. I finally made it through the AI and still not a single person answered the phone for over an hour. Unprofessional. I knew better than to purchase from Best Buy. It all started when I placed an order Friday, February 27 to pickup an on Saturday, February 28. I received confirmation email Friday evening, then right after, another email came in stating they thought the item was in stock but it's not and I wouldn't be able to pickup until March 6. Unacceptable! Almost a week delayed. After a run around with customer service, I was able to cancel that order and reorder a different item. However, I do not trust them so before I drove 30 minutes (one way), to the store and HOPE it's ready, I decided to call. Unfortunately no one answered their phone for over an hour. How they stay in business baffles me.

Excellent service! He came out to me to fix my phone. He had it back in under 30 minutes! I will…read moredefinitely use his services again, thank you!

From the owner: We provide same-day phone repair in Santa Barbara, specializing in iPhone and Samsung screen…read morereplacements, battery swaps, and water damage fixes. Our shop offers premium cases and accessories, all at affordable prices with a 100% satisfaction guarantee.

I've come here for 3 separate services (glass replacement and battery replacement). Gilbert is the…read moreman! Honest, and not money hungry. I've gotten my glass replaced on the IPhone 13 Pro Max here twice now (front and back glass). They threw in a screen protector on my phone during my service without an additional cost. I also wanted to replace my battery two years ago but Gilbert advised that the health wasn't that low for it to make much difference. Fast forward to my phone dying at 20% out of nowhere and he replaced it. Now it's a 4yr old phone operating with 100% battery health. Really respect his honesty at the initial time I wanted to replace it and telling me to hold off, saving my bucks until it was actually necessary.

I cannot say enough good things about this great business owner and business! Gilbert is very…read moreknowledgeable and helped me with my cellphone after it took a dip in the ocean. I purchased a new iPhone from him after the ocean dip and am very happy with it and the services he provided. The price was very reasonable! Then he helped me with another cellphone issue after one of those awful Apple upgrades. Gilbert has also replaced the screen and an old worn out batteries on my older phones in the past. Gilbert is kind, patient and very good at explaining the "why" and "how to" of different cellphone issues.