I have had the great pleasure of working with Ric on all sorts of projects, small and large,…read moreresidential to commercial for over 20 years. I have found equipment choices, installation and (especially) service to be exceptional. Technology moves at a ridiculous clip, so making it useable must be a priority. Service is what sets Hi Fi Club apart from its competitors. Thank you guys and I look forward to our ongoing work together.

HiFi Club improved my quality of life. That's a big statement, so let me explain…read more I live in a higher-end property, but it's older, having been built in 1910. My home and property are not without challenges and idiosyncrasies, and the guys at Hi Fi Club overcame them all. I had a complicated yet limited sound system with a big footprint, outdated internet software and slow speeds, cumbersome controls for TV and sound, and older TVs. Ric and Nathan evaluated my needs and presented proposals, and then they got to work. This large job began right as the Coronavirus pandemic became serious, yet they didn't skip a beat. All those working in the house wore mask, gloves and booties. They always communicated with me, and oftentimes by text, so social distancing could be accomplished. What a gift I have ended up with. I no longer limp along with slow internet speed. I have state-of-the-art sound and smart TVs, all controlled by one simple remote located in each room (I can also use my phone). I've been subscribed to a very reasonable 24/7 support service through HiFi Club. I have an advocate when dealing with Cox Communications, but they set me up with Roku, so I can "cut the cord" with Cox any time. I have music in rooms where I didn't before, and existing speakers have been calibrated using a non-invasive cutting-edge Bluetooth program. Outdoor speakers have changed my backyard experience. And, the TVs in my bedroom and guest room turn into framed works of art when the TV is off. Honestly, I couldn't be happier with what Hi Fi Club has done for me. The guys at HiFi Club are highly professional, but really fun to work with. The owners were intimately involved with the installation here, and emphasized often that they weren't happy until I was happy. These are all good people and I trust and respect them, and make this recommendation without reservations.

I've been buying hifi equipment for 45 years. Destination HiFi and especially James Thompson are…read morethe best folks I've ever dealt with. The level of personal service, attention to detail, follow up was fantastic! Wow! Six stars out of five!!

Fantastic, highly-personalized service. Really excellent doing business with James at Destination…read moreHiFi. 100% recommended.

I was really impressed with the level of technical competency and personable interactions when we…read morehad our home video, audio and WiFi updated by Wyatt, Tom and Marshall. I'm not one that normally writes reviews, but felt very compelled to write how pleased I am with the outcome that exceeded my expectation!

Everyone was spot-on with their reviews, Wyatt, and his team, is exceptional and knowledgable. I'm…read moreso glad I reviewed several companies on Yelp before hiring Ultraviolet. They installed a Sonos system, two Frame TVs, a Nest thermostat and left the house spotless after installation. They went above and beyond repairing some wiring issues without charging us extra. This is a great company and I'm so excited that they now service the LA area also. Will definitely recommend them to all our friends and family. Thank you for everything Wyatt, we are very happy with everything you recommended and the superb job.

We spent weeks going back and forth on equipment selection and system design for a $40K home…read moretheater project. Paid a design fee and a 50% deposit. When it came time for the walkthrough, the technician failed to show up during our scheduled window. No call, no text, nothing. When I reached out myself, I was told he had known most of the day he wouldn't make it but no one bothered to let me know. I stayed home from work for the appointment. When I raised the issue and asked for a discount to continue, they chose to terminate the project entirely rather than take any accountability. Weeks of my time wasted. If you value your time and expect basic communication from people you're paying, look elsewhere.

We have had a Technics SL-1200MK2 professional turntable in the family for years. Wanting to give…read moremy family the Christmas gift of being able to enjoy records in our collection, I brought the turntable to Shelley's to have it restored to playing condition. Stan Zeiden, their analog specialist, not only restored it but also restored my appreciation for the unparalleled experience of sitting and listening to a record. He was honest and caring, and he wanted the best for me and my family. Talking to him on the phone felt great - like an old-fashioned telephone conversation seldom experienced these days. He asked what kind of stereo system we have, what kind of music we listen to, and fixed our turntable accordingly, making recommendations for a good cartridge and stylus, and later sold me a brush to care for our records. He also conveyed instructions on how to care for our system long-term. What's more? He managed to get it done before Christmas! My father, an audio engineer, sat with me and listened to Blood Sweat and Tears - it was the best listening experience I'd had in a LONG time. We're quite happy and I have since been back for a great set of cables and a fuse for one of our ADS L810 speakers. All of the staff at Shelley's have taken great care of me. I would highly recommend Shelley's and Stan for any of your high-quality audiophile listening needs.

We used them a year ago for our drive-in theater themed wedding - They were OUTSTANDING! Amazing…read moreservice both leading up to and on the wedding day - Super well organized, and the only company that not only could do what we wanted (a huge screen, outside, that wasn't an inflatable), but did it without making a fuss and for a very reasonable price. THANK YOU!

We used Jensen AV for our audio equipment rental at our wedding. Everything went smoothly - easy…read morecontracting, set-up was on-time and no issues with break-down. My one complaint is there were some communication delays on Jensen AV's part in confirming arrival times and answering a couple follow-up technical questions our DJ had. Thank you for offering an efficient service.

Poor service, they are greedy and don't produce quality installation. They blow off their…read morecustomers and are very arrogant.

Okay, I am a grown up hippy that loves music; I am not sure my senses qualify me as an audiophile,…read moreI just love music. We did a big remodel, and got some over budget bids. After randomly stopping at the Cupertino Audio High, we contacted Brad at the LA store. We gave him a budget for the whole system (TV, tuner, 3.1 speakers, Apple TV, Sonus, RF remote). I didn't overthink it, went with Brad's recommendations, and after researching the equipment, now two years later, Brad nailed it at our price point. Brad worked with us to spec the power and wiring which was done by our electrician. We had Audio High install the system and set up the remote. Everything went together perfectly- they were pros. We had a minor problem with the remote, and they stopped back and it has worked great for two years. I highly recommend Audio High.

Shain Cox did a great job in fixing our problems with networking and internet access instability.read more

I caution people to not bring their computers to Shain. I'll add the caveat that we got our…read morecomputer repaired about three years ago, but I feel I should warn people if he's still doing to people what he did to us. We had a broken computer screen on a Lenovo Yoga 910. I brought it in and Shain said he could fix it. Everything was fine but he did ask me if he could have the login info to set things up with the new screen. This was the first warning sign I should have heeded. He completed the repair and it worked. Here's where the part comes in that shows the lack of integrity and respect for people's privacy he has. We noticed he was logged in on to one of my wife's accounts she didn't use. We dug in further to discover he had left 5 star reviews for himself on Google, Yelp, and anything else he could log into. I couldn't believe it and that's the reason he wanted our password. NEVER give him a password to your computer account Finally, the repairs were conducted in a sloppy way, which left parts hanging off the screen. Additionally, the screen was installed proud and the computer couldn't fully close. I sure hope he's not doing this anymore, and I caution anyone against having their privacy invaded.

I've known the owner of this company for a long time. I've worked with him on many projects, and I…read morecannot recommend him high enough. While it's true that he's a very good friend of mine, I would not post this if it wasn't true. I've never seen in my life, a harder worker, or the owner of a business trying so hard to please his customers. For whatever that's worth. Call Brent, the owner when you need his services. You won't be disappointed.

Customer service is appalling. No updates on repairs. No calls when they are finished. Never answer…read moretheir phone and closed during lunch hours when most working people run errands.

Thank you Barry for doing an amazing job installing our TV. He is very knowledgeable at what he…read moredoes. He had our tv out in in less than 2 hours. Left no mess behind. He took the time to be sure tv was working right. I'm in the dark ages so he took the time to guide me through each step. I highly recommend this company to everyone. Audio experts Owner Barry is kind, thorough, clean n very reasonable. I'm more than happy with all his work. If I could I'd give 10 stars.

Went here ro get my stereo done, dustin really heloed me make a decision. Told me everything I'd…read moreneed to know about each stereo! Gave me options! He also threw in a alpine with Bluetooth for 50 $ less than original price. I would also like to say thanks for the whole system it was done quick! One thing I really liked was the conformation call before and after! Also the thank you card its very awesome they take care of their customers. Going back for an upgrade! Thanks audio experts!