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    Verizon

    2.2 (54 reviews)
    Open 10:00 am - 8:00 pm
    Updated a few days ago

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    9 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    11 years ago

    I have been here for 33 minutes I am Watching Salesmen circle the room trying to look busy. Very frustrating.

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    12 years ago

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    13 years ago

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    Page 2 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Marisa was extremely helpful laying out all the different options for upgrades for my mother in law.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Electronics 538 times last month within 15 miles of this business.

    Verify this business

    Apple - Natick - Waiting to pick up a new AirTag for Babka. I keep it in her dog collar.

    Apple - Natick

    (131 reviews)

    $$$$

    Well, in a time of need, they were there for me when I needed to change some settings on my phone,…read morebut now I recently had a pair of fourth generation AirPods that I had to replace and the lady that was very nice about it, but she never taught me how to pair them and now they're still go unpaired. What did you now I have no idea because guess what I go. I have to take Uber or Lyft to get there and Best Buy cannot handle any of my questions comes down to Apple products and you're just out of the way.

    I want to share my recent experience with the iPhone 16e purchase and the trade-in program at this…read morestore. When I first visited, I was just browsing phones, but a representative informed me about the trade-in program. I was told I could get $210 for my iPhone 12 Pro if I traded it in within two weeks after they assessed my phone. This information played a significant role in my decision to buy the new phone. However, when I returned today with my iPhone 12 Pro, I was shocked to learn it had a trade-in value of $0. This was incredibly disappointing, especially since I had been assured of the $210 value during my earlier visit. Had I known about this discrepancy, I wouldn't have gone ahead with the iPhone 16e purchase. I believe it's crucial for customers to receive accurate information rather than misleading figures to drive sales. I'm really frustrated by this situation and would appreciate any assistance in resolving this issue. I was told this store would respond if I emailed and after 3 emails I have not heard a word from them

    AT&T Store

    AT&T Store

    (17 reviews)

    $$

    This is the first time I ever went to an AT&T store, I have been a T-mobile customer for years, but…read moreI had multiple bad experiences with their service and their store (went there just before I came here!) and was ready for change. My family and I went into the store and were immediately greeted with a handshake from the manager, Chris, good guy. We had very specific questions and I'm a demanding customer and the representative, Manny, who assisted my family was able to answer all of our questions in detail and was patient and courteous. We weren't ready to make the jump yet so we left to think about it. We were back in the store two hours later, we took them up on one of their awesome family plan deals they just announced. My parents both got their first starter phones, I chose to buy mine online for less from Ebay and am waiting to receive it, but so far AT&T service has been reliable on my T-mobile LG G2. Anyways, the representative, also named Chris, that helped us the second time was knowledgeable, friendly and Insanely patient with my mother and I. I couldn't thank them enough for their professionalism and patience. We are happy with our new phones and plan and are looking forward to the service. I want to point out that I was able to remember the employees names in the store because my experience was so positive at this location.

    Recently upgraded my wife's phone and Dan at the store was very helpful. We had the phone…read moredelivered and set up but later found out the billing was incorrect. I went back to review what was supposed to be done with Dan and he said he would take care of it. Next month billing still incorrect. We exchanged emails and I was again assured it would be fixed. Now several months later it is still wrong, when I email Dan I get no responses and now we can not get the insurance on the phone we were supposed to have and are still be billed incorrectly. I will not go to this location ever again and will look to change providers.

    Best Buy - Framingham - Box had been opened and poorly re-taped

    Best Buy - Framingham

    (146 reviews)

    $$

    I go to this store to buy a LG TV. Looking for a basic 50" TV for my bedroom. I have a model…read morepicked out that is on sale and am directed to the "LG representative". He up sells me -"the TV I chose was a "holiday" tv put together with misc parts and why wouldn't you spend $20 more for this tv?" then slowly walks back to get me the tv. After 10 minutes he slowly comes through the doors dragging the tv on the floor. Yes dragging it. I grab the tv and go to the front to checkout and then I am told that I need to wait for the LG representative to come up and check me out. He comes up, rings me up, is annoyed that I don't have a Best Buy account and that I don't want to sign up for one then drops my receipt on the counter and walks off. You wonder why people buy from Amazon? Experiences like this with people that obviously don't want to be at work. Unfortunately I see this type of customer service from the Framingham store online with both yelp and google. Do yourself a favor and stay away from this location.

    Best Buy's "Gift Card" = A Surprise Credit Card…read more Bought an Apple Watch. Sales guy offers me a gift card. I ask three times: "Will this hit my credit?" He says: "No, just standard procedure." Get home Experian alert: Best Buy (via Citibank) ran a hard credit check. Congratulations, I now "applied" for an "installment loan" (i.e., credit card) I never wanted. This isn't a mistake. This is a business model. Dishonest, predatory, and exactly why Best Buy will go the way of Circuit City. Stay away. Especially from the Framingham, MA store.

    Verizon - electronics - Updated May 2026

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